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One&Only Palmilla

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Kilometro 7.5 Carretera Transpeninsular, San Jose del Cabo 23400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$1,100
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Free cancellation until 13/11/21
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US$1,100
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US$1,100
US$967
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Expedia.comUS$1,100
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Traveller (1183)
360
Panoramas (73)
Room & Suite (654)
What is Travellers’ Choice?
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What you can expect during your stay
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 59 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Travellers' Choice
Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in authentic style. Here you’ll find unrivalled experiences and endless activities for adventure and discovery. From incredible, authentic cuisine, to unique tailored experiences, and spectacular spaces to simply be. Look forward to finely appointed accommodations and the services of an intuitive butler to ensure your stay surpasses all expectations. Let every care fall away as your surrender to total happiness.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Restaurant
Breakfast in the room
Swimup bar
Poolside bar
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Steam room
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
Spanish
1246Reviews119Q+A100Room tips
Traveller rating
  • 1,080
  • 98
  • 33
  • 18
  • 18
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Popular mentions
atlantisant wrote a review 19 Jun
The resort is absolutely amazing. Surrounded by an arid almost desert like landscape you enter the gates and are suddenly surrounded by a tropical paradise. The landscaping is gorgeous and the views of the ocean are spectacular. Rooms were large and well appointed, restaurants excellent, spa delightful and staff could not have been more wonderful. We would particularly like to thank Zujey who was especially attentive and a joy with whom to deal. You may spend less at another resort but having travelled throughout the world I can tell you this this resort is worth every penny. Thank you for a memorable week. Brad & Dorie LeMay
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Date of stay: June 2021
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Douglas M wrote a review 15 Jun
Denver, Colorado
The location of this hotel is fantastic and the beaches in front of it are stunning. The rooms are high quality and traditional in style. Seared and Ceviche are great restaurants with 5* food, drinks and service. Unfortunately the service in the rest of hotel left a lot to be desired, especially considering the price. Multiple guests at the hotel expressed the same view. 15+ minute waits just to connect to the reception on the in-room phone, long waits at the pool for basics like towels and water, and for orders. I feel bad saying it because the staff were (mostly) friendly and trying to help. Also the $25 charge for each room service order is not something I have experienced before.
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Date of stay: June 2021
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Kerstin M wrote a review 13 Jun
Los Angeles, California
First day at the hotel and I must say I’m disappointed. I stayed at montage in September 2020 and it was a much better experience. I got here 1) the room wasn’t ready 2) when it was ready the views were obstructed 3) I asked to move the room to the 3rd floor and the never text me. It’s 4:30 and I hadn’t received any communication regarding the room. I finally texted them and they said if will be ready at 5pm and the only thing they said was they were sorry. Not they will get me a room now or upgrade. I will update the review by the end of my stay.
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Date of stay: June 2021Trip type: Travelled as a couple
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by733 wrote a review 11 Jun
Los Angeles, California
We go to Cabo a lot, usually 6 times a year, and I was excited to try this hotel. It was an experience that I wish I hadn't had. My advice is stay at Las Ventanas, Chileno Bay Resort or Ritz Carlton. There was a lot of friction, everything was uneasy. Here are some examples. Before we arrived we sent emails about restaurant reservations and getting a covid test.. never received any replies. When we checked into the room, there was old food in the fridge. The air-conditioning was so loud we had to sleep with it turned off. The property knows this is an issue but tries to pass it off as being normal. Since the hotel was at full capacity, we were only moved for our last night. The staff are nice but seem poorly trained and there a lack communication which results in very average service for a supposed 5 star resort. The one positive is that the food is great.
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Date of stay: June 2021
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alan123452021 wrote a review 11 Jun
Level of service dropped significantly since our last visit in January 2020. Problems weren't solved. Staff paid lip service to our complaints and requests. Phone calls to concierge and butlers went unanswered.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
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PRICE RANGE
US$749 - US$1,578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only palmilla hotel san jose del cabo, one and only palmilla, palmilla cabo, one only cabo, la palmilla
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
173
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Frequently Asked Questions about One&Only Palmilla
Which popular attractions are close to One&Only Palmilla?
Nearby attractions include Jonathan Sanchez Jewelry (6.5 km), Cuadra San Francisco (6.8 km), and Ivan Guaderrama Art Gallery (6.4 km).
What are some of the property amenities at One&Only Palmilla?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at One&Only Palmilla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only Palmilla?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at One&Only Palmilla?
Yes, free parking is available to guests.
What are some restaurants close to One&Only Palmilla?
Conveniently located restaurants include Vela, Latino 8, and Choriarte.
Are there opportunities to exercise at One&Only Palmilla?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does One&Only Palmilla have an airport shuttle?
Yes, One&Only Palmilla offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only Palmilla?
Yes, dry cleaning and laundry service are offered to guests.
Does One&Only Palmilla offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does One&Only Palmilla have any great views?
Yes, guests often enjoy the ocean view available here.