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Royal Solaris Los Cabos

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Royal Solaris Los Cabos
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5,250 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Solaris Los Cabos
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Showing 4,670: English reviews
Reviewed 1 week ago via mobile

I found this place older style decor. The rooms were plain but amazing water pressure in the shower and clean. We were located on the side facing Cabo Azulo hotel and just a peak of the ocean view. As we were situated over a service area it was very noisy till late at night with trucks making deliveries. The front...

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Helpful?
Thank sall101
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for share with us your last experience in our Paradise. We are really happy to know you enjoyed our food and pool. We hope see you soon and keep feeling our Solaris Pasion and keep pamper in our resort Royal Solaris Los Cabos. Regards, Hoteles Solaris de México ^E

Chicago, Illinois
Reviewed 1 week ago

Very disappointing place!! Staff was rude and only Spanish speaking. Tried to order room service and woman could not understand us. Ignorant and mean Drinks at the bar took a long time. Waiters will ignore you and only speak Spanish. Rude and unfriendly staff . Pushy with selling time share and excursions. Called several times a day even when we...

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Helpful?
2Thank msmg2
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove we can make the things right for our guests. Warm regards, Hoteles Solaris de Mexico...

Reviewed 1 week ago

My kids LOVED the kids club at Royal Solaris. Lea, Dora & Sol are awesome. My children stayed for hours each day at kids club and couldn't wait to go back. It gave my husband and I a little breather to enjoy some relaxation. Perfect place for kids

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Helpful?
Thank Jessica M
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for your kind review, we really appreciate that you took the time to share with us your review following your last stay at our resort, It is so great to know that you spent such a wonderful time with your family and your children really enjoyed our kids club; We hope see you soon in our Paradise “Royal...

Reviewed 1 week ago via mobile

This place is old and dated ....but they do a great job at keeping it clean. The food in every restaurant leaves a lot to be desired. Drinks are alright.....service at bars is not great unless you are tipping lots of cash tips upfront....I stood at pool side bar for easily 15 min before even being aknowledged...then another 15min to...

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Helpful?
Thank cora t
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Please accept our apologies for failing at that instance, but please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our facilities and services. I would be more than happy if you give us the opportunity to exceed your expectations one more time and experience a true...

Pleasantville, New York
Reviewed 1 week ago

We returned to Royal Solaris Los Cabos for our 6th time this February since purchasing our time share in 2011 and could not be more pleased! Every year they just keep making wonderful improvements to the resort and they really treat us like family! Our rep Dee Guerrero & manager Jose Romero always go above & beyond & make our...

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Helpful?
Thank lindadloves2travel
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for the outstanding review. We are so glad that you enjoyed your entire stay at our hotel and that we were able to make your vacation all that more special and customized. It's the little things that count and we are glad that you noticed. We will make sure to let our entire staff know that they contributed...

Green Bay, Wisconsin
Reviewed 1 week ago

This was my first time in Cabo, and I loved it. The weather was perfect, the hotel was lovely and well maintained, and I especially liked the service we received from the staff. Very personal and welcoming. I also liked the fact that the village of San Jose del Cabo itself was easily accessible for culture and activities. And the...

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Helpful?
Thank Nancy K
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

It was great to have had you here and we thank you for your feedback. We are happy you were able to enjoy many aspects of your stay with us and appreciate your kind comments regarding the level of service you received while here. We hope to have the chance to welcome you back so we may win you over...

Spearfish, South Dakota
Reviewed 1 week ago

We went here for spring break 2017 and would recommend it to anyone. I have seen a few reviews about people trying to to convince them to buy a time share, but luckily we were not. The service was great, everyone was extremely accommodating to us and Juan Carlos at the swim up bar was so wonderful to us. We...

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Helpful?
Thank toriparks15
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for staying with us at Royal Solaris Los Cabos! It is our goal to exceed our guest’s expectations and it seems that we have done just that with yours! Your comments have been shared with Juan Carlos. We hope to see you again on your next vacations! Regards, Hoteles Solaris de Mexico ^E

Reviewed 2 weeks ago

My fiance and I stayed at the Royal Solaris this past week for our first time ever visiting Los Cabos. We have visited Cancun multiple times, as well as Punta Cana, Nassau and Freeport, and many destinations in Florida. Cabo was a beautiful change! We stayed March 4-8, 2017 in a beach view room on the 6th floor. The room...

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Helpful?
2Thank Jenna C
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for your kind review, i'm sure it will serve as very helpful for those considering a stay with us. I'm thrilled you found so much to enjoy during your stay from the excellent service from our staff, great food to top notch service. Thank you for recognizing our entire team on the outstanding service they provide. We will...

Katy, Texas, United States
Reviewed 2 weeks ago

Price: seems reasonable but is not. If you want "steak" from the menu, you have to pay extra. They will nickle and dime you if things that should be included. Room: hard bed even with extra padding requested. old decor. Think motel 6. King beds are limited. Food: Mediocre is an understatement. Only one restaurant for breakfast, two restaurants for...

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Helpful?
2Thank Isela T
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for your comments. We are sorry to read about the inconvenience you experience at our hotel. Please know that we take comments like yours seriously and that we have addressed them with the respective department, as we strive to provide a seamless experience to all of our guests. We hope that you will give us another chance to...

Bellevue, Washington
Reviewed 2 weeks ago

We bought the all inclusive package from Costco, and overall we felt the experience is worth every penny, especially given the price. The Pros: Facility in public areas - nice, long and clean swimming pools with good food and drink facilities around. The grounds are kept pretty well, with clean surface and adequate greenery. Nice and spacious lobby area with...

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Helpful?
1Thank Mike J
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for taking the time to write a review. We would like to thank you for the opportunity you have provided us to be of assistance. We do greatly appreciate your comments and will share them with management as We are always actively listening to both positive and negative comments about our guest’s experiences. We're strongly committed to ensure...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
All-Inclusive family beachfront resort with 387 rooms in a Mexican hacienda-style, located in san Jose del Cabo, Mexico. Royal Solaris Los Cabos offers unlimited meal and beverages in our 5 restaurants, Room service (delivery fee), Dinner show at Tehuacan Theater, 4 bars, 3 pools with heather system (including relaxes & kids pools), Business center, Spa and beauty salon ($), Steam room, fitness center, hospitality rooms, on site shops. Other services include 24 hr medical service (on call) ($). Shuttle service to Cabo San Lucas ($). Weekly activities program for all ages. Tennis and basketball courts, also beach volleyball court. Theme parties and dinner shows. Junior's club (video games). Live and ambient music at the lobby bar. Kids club & Mini Water park. Scuba diving demo at the diving pool. Meeting room facilities. ... more   less 

Additional Information about Royal Solaris Los Cabos

Address: Blvd. San Jose | Campo de Golf, San Jose del Cabo 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: RM722 - RM1,466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Los Cabos 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Royal Solaris Los Cabos Hotel San Jose Del Cabo
Royal Solaris Cabo San Lucas
Los Cabos Solaris
Los Cabos Royal Solaris
Royal Solaris Los Cabos San Jose Del Cabo, Mexico
Hotel Style:
#8 Business Hotel in San Jose del Cabo
#10 Top resorts Hotel in San Jose del Cabo
#13 Family Hotel in San Jose del Cabo
#14 Spa Hotel in San Jose del Cabo
#16 On the Beach Hotel in San Jose del Cabo
#17 Romantic Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Los Cabos staff and other travellers.
352 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th to 6th floor ocean view overlooking the pool and ocean. Absolutely beautiful!”
 of 5 bubbles CindyDonna2017, 21 Mar 2017 | Read review
“Try to get a room away from the stairs, as you can hear voices through the door.”
 of 5 bubbles susanbN8266ZY, 19 Mar 2017 | Read review
“WE liked our rooms that had easy access to the pool. There were rooms on that side with ocean views which would have been excellent.”
 of 5 bubbles akjane71, 19 Mar 2017 | Read review
“As for balcony room.”
 of 5 bubbles bond733, 19 Mar 2017 | Read review
“Don't forget to tip the staff. They go above and beyond and they definitely earn it.”
 of 5 bubbles 371jennac, 9 Mar 2017 | Read review
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