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Krystal Grand Los Cabos Hotel

HotelsForEveryoneUS$165*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$334*
US$165*
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US$218*
US$218*
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Krystal Grand Los Cabos Hotel
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77 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Reviewed 3 days ago NEW

We ended up booking Krystal Grande at the last minute after a Terrible experience at Playa Grande Resort (a complete trashy, loud, rip off joint). ...and we were so thankful to have found this place. Krystal is a gem in Cabo. The resort is very clean with sparkling pools and wonderful atmosphere. All Inclusive is the way to do Cabo...

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Helpful?
Thank Erik A
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Erik: On behalf of the dedicated collaborators to serve with passion and commitment, we thank you for choosing us as your vacation destination in Los Cabos. It was a pleasure for us to assist you and have you as a guest and we hope to see you back soon, Thanks for your preference. Kind regards, Michel T., The Manager.

Reviewed 3 days ago NEWvia mobile

First time in San Jose and honestly had the best time. It is so nice when you stay at a hotel where the whole staff is fully attentive, and very hospitable. The food is amazing, and the drinks incredible. I am so happy I had the opportunity of staying here! I would like to give a big thanks to some...

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Helpful?
Thank Alex W
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Alex: On behalf of the dedicated collaborators to serve with passion and commitment, we thank you for choosing us as your vacation destination in Los Cabos. It was a pleasure for us to assist you and have you as a guest and we hope to see you back soon, Thanks for your preference. Kind regards, Michel T., The Manager.

Sedona
Reviewed 3 days ago NEW

This is a very hard review to write. The hotel is going through a total remodel. The first room we were given was next to the construction and had a king bed. This is after I told them it was a Mothers Day vacation with my son. The next room was perfect with two double beds and had been recently...

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Helpful?
Thank BeachbunnieAz
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Guest, I'm really sorry for what happened during your recent stay with us, I completely understand how you felt during this awful situation, I would to apologize for the inconveniences this might have caused and let you know that we will make sure that it won’t happen again to anyone, comments like yours really make us improve and become...

Herndon, Virginia
Reviewed 4 days ago NEW

Before you read this... if you are a young couple/ single who wants to hit town and like happening scene, this place isn't for you... save some time and don't read further. But if you are like us, family with kid/ s (ours is one and a half year old), and main goal is to relax in a nice clean...

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Helpful?
3Thank dharmenudeshi
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Guest: On behalf of the management and the dedicated collaborators to serve with passion and commitment, we thank you for choosing us as your vacation destination in Los Cabos. It was a pleasure for us to assist you and have you as a guest and we hope to see you back soon, Thanks for your preference. Kind regards, Michel...

Los Cabos, Mexico
Reviewed 4 days ago NEW

We spent 3 nights and 4 days at Krystal Grand on May 12-14 for my birthday. I booked online and got GREAT PRICES. We live in Cabo San Lucas, so we are very familiar with different resorts and hotels but have never been to the Krystal Grand. I read the online reviews so I knew that parts of the resort...

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Helpful?
1Thank FoodieByChoice
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Guest, Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We hope you will give us another opportunity to serve you again in the future. Kind regards, Michel T., The Manager.

Reviewed 1 week ago via mobile

We bought a groupon at the Bel Air resort next door and found out after we checked in on April 29th that may 1st the Bel Air would be bought out by Krystal Grand. Upon that by out we would lose two restaurants along with a pool and two hot tubs and a swim up bar. We were moved into...

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Helpful?
1Thank Mackenzie F
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Guest, We sincerely regret what happened during your last visit. We would like to inform you that we are currently looking into the inconveniences that you experienced. Your comfort and satisfaction are our top priorities. It is sad to hear that your expectations were not met. Please rest assured that we are taking all this feedback most seriously. I...

Chicago, Illinois
Reviewed 1 week ago

I absolutely loved this hotel. I had been reading all the reviews before my trip and became very nervous to see all the bad review, but once I got there those reviews didn't mean anything. The hotel is beautiful, new, and clean. The staff is 100% amazing. They are so catering and friendly. There was a small amount of construction...

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Helpful?
1Thank Acruz28
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Guest, Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We hope you will give us another opportunity to serve you again in the future. Kind regards, Michel T., The Manager.

Reviewed 1 week ago

They advertise 5 pools, 2 jacuzzis, 7 restaurants, new facilities and a gym. This is a complete lie!!! There is only 1 pool, one restaurant (that doesn’t even have a menu so you can only eat one dish!), the other place for food is the bar at the pool (WTF!?) and the gym isn’t a gym it only has one...

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Helpful?
2Thank Monica L
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Guest, We sincerely regret what happened during your last visit. We would like to inform you that we are currently looking into the inconveniences that you experienced. Your comfort and satisfaction are our top priorities. It is sad to hear that your expectations were not met. Please rest assured that we are taking all this feedback most seriously. I...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

First off i got a great deal for this hotel via groupon. After purchasing hotel i read reviews and was disappointed to what i read and was worried that i would not have a great time....stayed there from april 28 thru may 3 and i loved it!!!....the staff was awesome the swim up bar pool was so nice!!!...the food restaurants...

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Helpful?
Thank A TripAdvisor Member
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Guest, Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We hope you will give us another opportunity to serve you again in the future. Kind regards, Michel T., The Manager.

Reviewed 2 weeks ago

Stayed here for a wedding. Hotel is gorgeous. Pool is spectacular. Rooms with Ocean views and small pools right outside sliding glass doors. Staff is superb. Want to give a shout out to Mauricio, Gregorino, Jesus, and Carmen. Can't wait to go back next year.

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Helpful?
1Thank Daniel B
mthenot, General Manager at Krystal Grand Los Cabos Hotel, responded to this review

Dear Daniel, Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We hope you will give us another opportunity to serve you again in the future. Cordially, Michel T., The Manager.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Bel Air Los Cabos is a hotel that offers a unique experience in a sophisticated atmosphere where the desert meets the Sea of ​​Cortez. Visit one of the best hotels in Los Cabos and discover why it is one of the favorite destinations of the stars of Hollywood. The hotel has 97 luxurious rooms and suites spread over two buildings: The Tower "La Joya" and "Palmilla" tower. All rooms have a beautiful view of the stunning Sea of ​​Cortez along with luxury amenities to make your stay pleasant at all times. Rooms with sea view Deluxe amenities in every room Unparalleled views of the Sea of ​​Cortez Bel Air Los Cabos offers exclusive amenities that will make you feel at home at all times, the "Bel Air Delights" Some of these amenities are: Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights The Bel Air Experiences offer the opportunity to travel under a concept of personalized service focusing on the little details. Bel Air Experiences: All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Krystal Grand Los Cabos Hotel

Address: Carretera Transpeninsular | Km 29, San Jose del Cabo 23409, Mexico (Formerly Bel Air Collection Resort & Spa Los Cabos)
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: RM864 - RM1,844 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Krystal Grand Los Cabos Hotel 3.5*
Number of rooms: 454
Reservation Options:
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Also Known As:
Bel Air Collection Resort And Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos Hotel San Jose Del Cabo
Playa Del Sol Los Cabos
Krystal Grand Los Cabos Hotel San Jose Del Cabo, Mexico
Hotel Style:
#13 Top resorts Hotel in San Jose del Cabo
#23 Spa Hotel in San Jose del Cabo
#23 On the Beach Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Grand Los Cabos Hotel staff and other travellers.
125 questions
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Questions? Get answers from Krystal Grand Los Cabos Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor away from the main road.”
H7541JMerika, 23 May 2017 | Read review
“Beachfront swim out suite (with private personal pool) or ground floor swim out suites with shared private pool”
FoodieByChoice, 22 May 2017 | Read review
“Rooms on southside with Beach Access”
danielbJ555TW, 10 May 2017 | Read review
“Book an ocean view room way from construction and highway. But you will pay premium price. Asking and requesting didn't get me anywhere.”
  • View from the room of the new building. Note the ocean view way out.
  • Room in the new building next to the highway
  • Water leaking from AC in Living room of
  • Living room of
  • My hotel room (I was switched to) is 1 level above street next to noisy highway.
  • View from the room of the new building.
  • Kitchen of of
  • View from bedroom of
ccmTraveller, 30 Mar 2017 | Read review
“Higher up gives you a better view when you don't get beach front...Ask for oceanfront not oceanview!”
  • Bedroom - window faces hallway open to highway
  • View from the living room balcony
  • Living Room by Kitchen
RobertCrawford81, 21 Mar 2017 | Read review
5 of 5
HotelsForEveryone
US$165* /night
View Deal
Bookit.comUS$218
Orbitz.comUS$218
Booking.comUS$334
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Prices are for 1 room, 2 adults
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