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The Grand Mayan Los Cabos

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The Grand Mayan Los Cabos
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944 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Los Cabos
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Showing 850: English reviews
San Diego, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

Great property....that's where it ends. My girlfriend and I went down for labor day weekend 2016 and were some of the only people in the hotel as it was very slow which was fine. From the beginning you could see that this hotel has a complete lack of leadership training employees on what it means to service guests. Again, no... More 

Helpful?
1 Thank CEU4040
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. Please accept our sincere apology for the inconveniences experienced while staying with us. We generally receive very favorable comments about all our staff and the service they provide; unfortunately in this instance, it would appear that is not the... More 

Riverside, California
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

We stayed here 4 years ago ( before the hurricane hit Cabo coast ) and really enjoyed our stay . There was an all-inclusive option , but we didnt take it , preferring to walk into San Jose to dine. After the renovations (post-hurricane) things look very much the same , high quality inside and out. But the dining options... More 

Helpful?
Thank xpat46
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. We are delighted to learn your trip was fun and you enjoyed our food options and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Your comments are... More 

Bronx, New York
1 review
Reviewed 3 weeks ago

This resort is not only beautiful, but the staff is great. After reading mixed online reviews, we decided to take a chance anyway, and I'm so glad that we did. While people complain about the timeshare people stalking them, we never once encountered any of these people. Everyone was pleasant, the room was spacious, and the onsite restaurants were good.... More 

Helpful?
Thank xobxpleasuresox
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you consider our resort to be beautiful. Comments like yours inspire us to... More 

Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

I tell people I come here for the heat and the dry climate, so good for people with arthritis . 356 days of sunshine you can't go wrong. The mayan is quite and well laid out. Lots of pools and space for everyone, doesn't feel over crowded . Staff are accommodating and there to help. We always have a very... More 

Helpful?
Thank Debbie G
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you so much for commenting about your stay at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. Your comments and suggestions are always welcomed. We truly appreciate your preference and look forward to serving you again in the near future. Happily, The Grand... More 

Campbell, California
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 weeks ago

The Grand Mayan is a very nice resort with a lot of things to do It has is close to inexpensive shops to purchase groceries if you have a room with cooking appliances. The staff are very friendly and welcoming.

Helpful?
Thank Martin C
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We truly look forward to serving you again in the near future! Happily, The Grand Mayan Los Cabos Management. More 

Calgary, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

We went back to this resort in Oct/16 having spent a week there in April/16. We were very impressed with the resort then as well as the service. We are happy to report that the high level of service continues. Humberto is still there and recognized us when we arrived with a big hug. The only unfortunate issue is that... More 

Helpful?
Thank Rawlib
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016 via mobile

The facility and staff were wonderful. We thoroughly enjoyed our stay. We were treated well especially by the bar staff at the pools, the wait staff and management at Samba Restaurant on-site. Great food every night. Good entertainment. The staff took extra care for some food allergies we both have. We appreciated this immensely.

Helpful?
1 Thank Lisajramos
Oregon
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 October 2016

We just spent a week at the Grand Mayan and had a wonderful time. In fact, we've all ready booked to go back in March 2018. The staff are very friendly and extremely helpful. I would like to take a moment to mention Humberto, who worked the front desk and concierge desk, and Luis, one of the bell hops. Both... More 

Helpful?
Thank peachy1960
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing service excellence. It is pleasing to learn that you also enjoyed our food options and... More 

Downers Grove, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 October 2016 via mobile

Overall, this was a very nice resort and I would recommend it. Below, are a few pros and cons of my experience. Pros: - Very beautiful resort, inside and out – Awesome pools - Extremely friendly staff everywhere in the resort, especially at the poolside restaurant and the servers that come out to the poolside chairs – There didn't seem... More 

Helpful?
3 Thank reneemm25
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan . We are pleased to learn our restaurants’ staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you found our property to be beautiful. However, we are disappointed that... More 

Lenexa, KS
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 October 2016

This resort was wonderful. Beautiful views, relaxing atmosphere. We had a 1 BR , which was spacious and modern. The service was good, they didn't overcharge at their convenience store, and the pool area was fun and relaxing. They do "warn you" about construction going on, but we never saw or heard any, and we walked/visited the entire resort. They... More 

Helpful?
1 Thank JeffT946
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan. We are happy that you found our property to be beautiful. Comments like yours inspire us to continue creating ideal vacation experiences. We truly look forward to serving you again in the near future! Happily , The Grand Mayan Los Cabos Management. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room

Additional Information about The Grand Mayan Los Cabos

Address: San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Hotel Class:5 star — The Grand Mayan Los Cabos 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
The Grand Mayan Los Cabos Hotel San Jose Del Cabo
Wyndham San Jose Del Cabo
San Jose Del Cabo Wyndham
Cabos Grand Los Mayan
The Grand Mayan Los Cabos San Jose Del Cabo, Mexico
Hotel Style:
#10 Luxury Hotel in San Jose del Cabo
#14 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Los Cabos staff and other travellers.
146 questions
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Salem, OR
over a year ago

See all questions (146)

Questions? Get answers from The Grand Mayan Los Cabos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the one bedroom.”
 of 5 bubbles Room221, 26 Nov 2016 | Read review
“Definitely get the "6 dinner , 6 lunch/breakfast " coupons - an excellent discount deal as you can have ANYTHING off the menu ,”
 of 5 bubbles xpat46, 9 Nov 2016 | Read review
“The higher up the better view, lower rooms all you get is jungle . Level 5&6 is your best choice.”
 of 5 bubbles DebbieG950, 3 Nov 2016 | Read review
“Get a room in near the top for better views”
 of 5 bubbles 802MartinC, 2 Nov 2016 | Read review
“Get a room above the first 2 floors.”
 of 5 bubbles Rawlib, 30 Oct 2016 | Read review
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