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The Grand Mayan Los Cabos

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Traveller (1161)
Pool & Beach (269)
Room & Suite (241)
Overview
  • Excellent42%
  • Very good30%
  • Average12%
  • Poor6%
  • Terrible10%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (1,232)
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Traveller rating
421
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421
355
144
73
120
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All reviewstimeshare presentationblue fishsamba restaurantsan josebrio spalos cabostime shareconstruction noisepool arearci exchangeone bedroom suitebeautiful resortsales peoplehigh pressurecab ridecoffee makerrental car
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11 - 15 of 1,113 reviews
Reviewed 2 weeks ago

Ok to be fair the Hotel is actually great and the staff (other than the timeshare sales) are professional and accommodating. It is well located within walking distance to downtown San Jose Del Cabo and to grocery stores. It is situated on ocean front and...More

9  Thank 57Z
Response from Vidanta V, Manager at The Grand Mayan Los CabosResponded 1 week ago

Dear 57Z : Thank you for choosing The Grand Mayan for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. However, we are sorry...More

Reviewed 3 weeks ago

The Grand Mayan is our favorite resort in Mexico due to its location of walking distance to San Jose del Cabo with all of the wonderful restaurants and stores PLUS the Grand Mayan sits on a beautiful beach with fantastic views of the Sea of...More

10  Thank Tom K
Reviewed 3 weeks ago

We recently enjoyed a week here at the Grand Mayan...or Vidanta...as it's now called. We had a very nice view of the ocean, being on the 4th floor. We enjoyed an evening snack at the Shore Bar our first evening there and an excellent evening...More

5  Thank Donald L
Reviewed 3 weeks ago

Unless you like loud, DJ type music, find another property. Also the fees are more than we have ever paid before ... $30 per person per day so 7 days for a couple was $420! This was a surprise to me. Staff and grounds are...More

Review collected in partnership with RCI
12  Thank HowardJThompson
Response from Vidanta V, Manager at The Grand Mayan Los CabosResponded 2 weeks ago

Dear HowardJThompson : Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are...More

Reviewed 4 weeks ago

My wife and I stayed a week on a time share exchange. They started out by giving us a room in the "dungeon", a main floor room so dark they could have been growing mushrooms in there. Fortunately, they did move us up to the...More

13  Thank fcdontheroad
Response from Vidanta V, Manager at The Grand Mayan Los CabosResponded 2 weeks ago

Dear fcdontheroad : Thank you very much for submitting your review of our resort. We are delighted to find out that all our staff was welcoming and pleasant as this is what we strive for every day. However, we regret the inconveniences experienced at our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1161)
Pool & Beach (269)
Room & Suite (241)
Dining (75)
Amenities (24)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Jay W
30 March 2018|
AnswerShow all 8 answers
Response from tesdal | Reviewed this property |
We just returned, they charged us roughly $18.00 per night after paying over $300.00 for the exchange. They claim it is a law. That's BS, first time we have paid it. I would skip the presentation, not worth ir-we fought... More
0
Votes
Vinnie1320
29 March 2018|
AnswerShow all 4 answers
Response from tracye23 | Reviewed this property |
My parents just got home after spending 12 weeks there. She said that the music will play until around 6:30 pm during the week but does play longer on the weekends. Hope that helps!
0
Votes
tnash2004
27 March 2018|
AnswerShow all 4 answers
Response from Kolleen L | Reviewed this property |
The re-grand opening of the facility was the end of February. We are going again in June to see the outcome which should be really nice.
1
Vote
Room Tips
"First floor is not desirable, but they don’t give much choice to guests who have traded in."
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"You can not get away from the noise in any room."
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"Rooms away from Omnia Club."
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"All rooms have an ocean view, except the ground floor. None escape the 'music' noise, execept the..."
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