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The Grand Mayan Los Cabos

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The Grand Mayan Los Cabos
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964 Reviews from our TripAdvisor Community

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Showing 868: English reviews
Las Vegas, Nevada
Reviewed 29 March 2015

Unfortunately we fell for the pitch at the airport upon arrival for a short hotel tour and breakfast. Although our guide was really pleasant and professional, when we didn't agree to buy they brought in the high pressure sales guy. He was an unprofessional jerk who ruins the brand image of this beautiful resort. Which only leads me to believe...

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1Thank R2vegas
Minnesota
Reviewed 26 March 2015

We understood that with the onslaught of the storm Odile, that things would be difficult and we were prepared for this. However, while one tries very hard, hearing the backup warning signal from trucks throughout the day and the pounding as the property was being restored was difficult. We were good sports and took on a role as "sidewalk superintendents,...

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3Thank PatriciaDiane
Eagan, Minnesota
Reviewed 25 March 2015

We spent four fabulous weeks in this resort, checking in February 14, 2015 - out on March 1. This was our second time here and even though you are dealing with construction noises, the resort is recovering nicely and will, ultimately, be even better than before. We were just so happy that they were actually open on February 14 that...

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6Thank Carol H
Reviewed 22 March 2015 via mobile

Just returned from a week's stay. Loved the resort, the hotel staff and location. The resort is close to many excellent restaurants. The golf course was also convenient as the hotel will shuttle you free there and back. Messages at the brio spa are definitely worth having. Can't wait to go back next year!

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6Thank Lois K
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Lois K : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed the massage at Brio and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable...

Campbellville, Ontario, Canada
Reviewed 17 March 2015

I recently spent one month at this resort during ther ir construction although not All services wwe're available the service and staff were outstanding. We are returning next year as will be beautiful.

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10Thank Rose C
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Rose C : Thank you for taking the time to provide us your feedback about your past stay with us at The Grand Mayan. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. Your comments are always welcomed. We always like to hear about our guests’ experiences since...

Erie, Colorado
Reviewed 17 March 2015

Excellent resort and location with fantastic service. Still under construction from the hurricane but recovering quickly. Within walking distance of many restaurants and sites. It is a distance from Cabo San Lucas if you want to enjoy the attractions there.

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6Thank bdv17
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear bdv17 : We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. Our goal is to make each one of our guests’ vacations relaxing and we look to please them by making sure they receive all the benefits they are expecting to enjoy during their vacation. It will...

Canada
Reviewed 11 March 2015

Firstly please be advised that my view of the GM does not in anyway reflect the beauty, cleanliness and hospitality of the people of SJD. I will also offer the GM the opportunity to provide us with a future opportunity to experience the Grand Mayan once completed in lieu of the inconveniences experienced due to the state of the hotel....

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18Thank networkCanada
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear networkCanada: Thank you for taking the time to provide us your feedback about your recent stay with us. We are aware that some of our guests experienced inconveniences during our reopening and we truly apologize for any shortcomings. Our resort staff has been working very hard day and night to make sure the new Grand Mayan Los Cabos is...

Out Islands
Reviewed 11 March 2015

They certainly mean well, but it just isn't ready for guests. Noisy construction, rooms being painted just before being used, limited food. It looks like it will be nice but isn't there yet. Wait to go here.

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6Thank BAElizabeth7
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear BAElizabeth7 : Thank you for taking the time to provide us your feedback about your recent stay with us. We are aware that some of our guests experienced inconveniences during our reopening and we truly apologize for any shortcomings. Our resort staff has been working very hard day and night to make sure the new Grand Mayan Los Cabos...

Charleston, West Virginia
Reviewed 6 March 2015

We love staying at the Grand Mayan resorts throughout Mexico. We were led to believe that the resort was up and running after the hurricane. We had our reservations for 10 months, and chose not to change after the hurricane. Just be prepared for lots of noise, dust, and all that goes with rebuilding. As always, the rooms and service...

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15Thank Candace S
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Candace S: Thank you for taking the time to provide us your feedback about your recent stay with us. We are aware that some of our guests experienced inconveniences during our reopening and we truly apologize for any shortcomings. Our resort staff has been working very hard day and night to make sure the new Grand Mayan Los Cabos...

Milwaukee, Wisconsin
Reviewed 4 March 2015

Same as review below. Emailed to confirm transportation and no record of reservation at the resort. Given the run around, instead of them saying they were extending closure time. Given the run around at RCI to find new room. Still don't know where we are staying. Booked something refundable on my own, as I don't trust them and we already...

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5Thank christina4436
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear christina4436 : Thank you so much for commenting about your stay at The Grand Mayan. We are shocked to learn about the inconveniences experienced during your visit since we are always looking to surpass our clients’ expectations of genuine hospitality by providing outstanding facilities and service excellence. We will gladly follow-up with the appropriate areas as creating ideal vacation...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room

Additional Information about The Grand Mayan Los Cabos

Address: San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Hotel Class:5 star — The Grand Mayan Los Cabos 5*
Number of rooms: 172
Also Known As:
The Grand Mayan Los Cabos Hotel San Jose Del Cabo
Wyndham San Jose Del Cabo
San Jose Del Cabo Wyndham
Cabos Grand Los Mayan
The Grand Mayan Los Cabos San Jose Del Cabo, Mexico
Hotel Style:
#9 Luxury Hotel in San Jose del Cabo
#14 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Los Cabos staff and other travellers.
152 questions
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Salem, OR
over a year ago

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Questions? Get answers from The Grand Mayan Los Cabos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a great room with fantastic views”
 of 5 bubbles havefuninthesun, 17 Jan 2017 | Read review
“Avoid ground floor if you want a view. The first floor view is obstructed with beautiful landscaping much of which grows to eight feet.”
 of 5 bubbles MrHawkeye67, 14 Jan 2017 | Read review
“Lower room have a view of gardens, not the ocean.”
 of 5 bubbles dfriday58, 13 Jan 2017 | Read review
“Top floor for a great view and privacy”
 of 5 bubbles vikki631, 7 Jan 2017 | Read review
“we didn't get kitchen, so make sure to ask if you want one”
 of 5 bubbles G7265SWrichardl, 7 Jan 2017 | Read review
5 of 5