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Calle Paseo Malecon San Jose Lote 8, Zona Hotelera, San Jose del Cabo 23400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (833)
Room & Suite (194)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Viceroy Los Cabos
Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 56 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Travellers' Choice
Viceroy Los Cabos is located in the heart of San Jose Del Cabo on the Coast of Baja California. Named the #1 Resort in Western Mexico by Conde Nast Traveler Readers’ Choice Awards and one of the World's Greatest Places to visit by TIME Magazine, the 198-room beachfront property faces the Sea of Cortes and embodies the essence of water throughout its architecturally stunning design. Resort amenities include multiple lively restaurants and bars, four pools (including one adults only) a luxury spa with 11 treatment rooms, and a state-of-the-art fitness center curated by Los Angeles-based celebrity trainer, Harley Pasternak. Escape the heat in the screening room to relax with a movie screening or enjoy sporting events or boardgames in the Games Room. The historic downtown area is just moments away by taxi or one of the complimentary bicycles available to rent.
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Room & Suite (194)194
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children's television networks
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Bicycles available
Boating
Diving
Game room
Hiking
Horseback riding
Snorkelling
Aerobics
Bicycle tours
Billiards
Fishing
Table tennis
Board games / puzzles
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Conference facilities
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish, German
Hotel links
Special Price:Limited Time Offer: Enjoy an Extra 20% off for Viceroy's 20th

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
31Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
579Reviews41Q+A72Room tips
Traveller rating
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Popular mentions
SoulAventurera wrote a review 4 Mar
Chicago, Illinois21 contributions17 helpful votes
We recently traveled as a couple and desperately needed to take a break from the screen. We felt really safe during our trip as the hotel is committed to proper safety measures. The onsite COVID testing is convenient and easy. And if you want to relax and reset, this is the place. It is even more beautiful than the photos online and the care that they put into every detail is astonishing. There are many other five star hotels to choose that stand on reputation alone. But The Viceroy Los Cabos is refined, modern luxury at its finest. Their approach is fresh and you can tell that they take service and feedback very seriously. Honestly, every single employee we interacted with provided exceptional service. I wish had I taken greater care of committing everyone's names to memory as they had to remembering mine. Truly one of the best travel experiences we have had that left us rejuvenated and inspired about our upcoming busy season at work. As soon as we stepped out of the car, we were greeted by Jonathan who truly set the tone for our experience. Additionally, there were two poolside employees were incredible (I want to say their names both were Eduardo...Lalo and Lalito, they joked: ) And our experience at Cielo Mar was a great end for our trip from the ambiance, service, food presentation and overall hospitality.
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Review collected in partnership with this hotel
Date of stay: February 2021
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Dai P wrote a review Jan 2021
Huntington Beach, United States2 contributions
Hotel's Favourite
I would have to say that the staff here is second to none, I would put this staff up with any 5 star hotels in the world and I've been fortunate enough to stay in a few of them. The food at all the restaurants on site were also very good.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Response from Yasbek Arellano, Guest Services / Front Office at Viceroy Los Cabos
Responded 2 weeks ago
Dear @Dai P, Reviews such as your reinforce our sense of purpose which is satisfying our guest needs. A lot of effort was put into creating an attractive hotel from a design and art standpoint, and a luxury service experience with our friendly staff and it is so nice to learn that we accomplished our goal of exceeding your expectations. Our associated are very happy to know you were pleased with their service and look forward to hosting you again in the future. Sincerely, Yasbek Arellano Executive Assistant.
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vnycole wrote a review 4 Mar
1 contribution
I went on a girls trip to Cabo, and stayed at the Viceroy. It was so magical. We arrived and got ourselves some delicious margaritas on the beach. Viceroy was a great place to stay, great location super close to the town of San Jose, a quick ride from the airport, and about 15 minutes from Cabo!
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Review collected in partnership with this hotel
Date of stay: February 2021
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Nomadically wrote a review 2 Mar
32 contributions5 helpful votes
If you love modern aesthetics- this hotel for sure has it. I have visited many times & loved the architecture so much so, that I wanted to celebrate my wedding here this year. Unfortunately after 3 months, 68 emails back and forth, purchasing a gown based off of having it at this venue-it shockingly all fell through. After offering to fly down to Mexico to finish up the plans in person- (as emailing/communication was taking too long). We were quoted a price to come stay. The price we were quoted was given to us not just once, but twice. We thought it was a great deal and were excited to (finally) solidify the plans- we booked our flight & were ready to go. The reservation department emailed us a day or two prior to our departure for Mexico- letting us know the quote for our stay. To our surprise, the price was completely different from the one we were given by the event coordinator. When we brought this up- no one took accountability whatsoever. No one even apologized- until we told them we were reconsidering things. We were simply told that the price we were quoted twice was wrong. We basically felt if there’s discrepancies with pricing before we even arrive to sign the wedding contract - then it’s probably not a good sign for what may come (only it would be a pricing mistake for 80+ people). We also were simply rubbed the wrong way by the whole thing. When you’re planning your wedding day- you want to feel you are in capable, sincere hands. The last thing one wants to feel is the slightest bit uncomfortable. We felt there was a real lack of customer service which was surprising considering we were trying to come there to sign off on a wedding. The communications ended with us emailing- “we have to re-evaluate doing anything at the Viceroy at this time” And the last email from the hotel/event coordinator stated “we will cancel your Monday appointments”. The real kicker is no one has followed up with us since then at all. Great hotel for a short stay & modern aesthetic views. Would not recommend for an event of any kind and especially not a wedding. I wasted months of planning- with nothing to show for it but disappointment. ***Due to the response from the hotel marketing manager to this review** I felt inclined to respond by letting you know that your reaction and response to this review is again unexpected and a perfect example of the attitude reflected by those in charge at this hotel- which was what ultimately led to my wedding not being able to take place here. In customer service- being considerate, kind and taking accountability should be the top priority. To try and place blame on the bride to be and speak as if I am somehow making all of this up further proves my concerns. I do not enjoy writing reviews like this, but being that I was so invested in having one of the biggest days of my life take place here- I felt inclined to share my experience as it is honest, useful feedback. Had everything gone as planned- I would have had my wedding here- there is a reason why it all fell through- and rest assured it is not because of me. In response to the communications between my fiancé and I and the viceroy-I would be more than happy to send over all the emails if you would like to review them firsthand- that way there is no confusion on how this was handled.
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Date of stay: March 2021
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Isabella Mariana wrote a review 2 Mar
1 contribution
I've been in Vireroy Los Cabos for a week in January this year. I am Brazilian and I was travelling with my american partner. Everyhting was very realxing, the room, the restaurant, the beach, the spa. An special call to Rufina that made my spa sessions much more cool and Norma that has some angel hands to give a massage. Diana made my visit to the beach much cooler with the conversations and kindness (and pina colada for sure). The lat not least important Rafael at the reception that helped me late at night with a lighter and soe plug to my computer. Very gentle and loving guy too. For sure, was the most beautiful place I've ever been in my life and I hope I get the chance to visit again someday. Thank you Viceroy!
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Date of stay: January 2021
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Room Tip: The double room with a hot bathtub was completely amazing.
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PRICE RANGE
US$468 - US$865 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
198
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Frequently Asked Questions about Viceroy Los Cabos
Which popular attractions are close to Viceroy Los Cabos?
Nearby attractions include Playa Hotelera (0.5 km), 11:11 Disco Room San Jose (0.4 km), and Plaza del Pescador (0.4 km).
What are some of the property amenities at Viceroy Los Cabos?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Viceroy Los Cabos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Viceroy Los Cabos?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Viceroy Los Cabos?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Viceroy Los Cabos?
Conveniently located restaurants include Latino 8, La Forchetta, and El Fish & Grill.
Are there opportunities to exercise at Viceroy Los Cabos?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Viceroy Los Cabos have an airport shuttle?
Yes, Viceroy Los Cabos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Viceroy Los Cabos offer any business services?
Yes, guests have access to a business centre and conference facilities during their stay.
Which languages are spoken by the staff at Viceroy Los Cabos?
The staff speaks multiple languages, including English, Spanish, and German.
Does Viceroy Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.