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lobby has a lot to be desired. Needs some paint. Receptionsits need to be hot more courteous>. Bell boy was very polite and explained all amenities. Hotel offers tennis courts and courts have broken down nets. Hotel has good location. It sits in front of...More
Response from IHGService, Guest Relations Manager at Holiday Inn MoreliaResponded 23 August 2017
Thank you for sharing your experience at the Holiday Inn Morelia, Mexico. We appreciate you choosing our hotel chain. I'm sorry to read that the standards at this property fell below your expectations, especially the lobby and the service during breakfast. I know...More
You will not find anything different from other Holiday Inn hotels: average food, average service, cleanliness and employee badly learnt kindness.
Since Morelia is a small city, almost everything is close to the hotel (even the Holiday Inn express is walking distance)
Pool area is...More
Thank Bruno M
Response from IHGService, Guest Relations Manager at Holiday Inn MoreliaResponded 19 May 2017
Hello Bruno M!
Thank you for your feedback regarding your stay at Holiday Inn Morelia, Mexico. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the food, service and cleanliness.
The hotel is old and does need some refurnished (old carpet) but they have excellent service. The rooms were very clean. We had a room facing the gardens and it was great. There is a nice and clean pool which was excellent for our 8...More
It is really discusting that no one in the hotel speaks English. This is a chain hotel not a local one. It is not acceptable even front desk does not speak English. Terrible food. Not recommend to any one.More
Thank Sergin Y
Response from IHGService, Guest Relations Manager at Holiday Inn MoreliaResponded 7 May 2017
Dear Sergin Y,
Thank you for staying at the hotel and for taking the time to post your review. Our hotel is committed to provide our guests with the highest quality services and facilities. Your feedback regarding the challenge you experienced in communicating with the...More
The hotel is centrally located close to the shopping strip in a quiet neighborhood. It has a parking garage so you can actually leave your car there and walk to some of the city's attractions.
The room was nice and clean with a comfortable bed....More
US$54 - US$79 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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