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Hotel Casa de la Palma

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1 room 2 adults 0 children
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Hotel Casa de la Palma
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138 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Berwyn, Illinois
Reviewed 3 weeks ago

The Hotel Casa de la Palma is in a great location! Right near the Zocolo and across from the excellent restaurant La Casa de Mendrugo. It's an old historic courtyard building. The rooms are very large and charming. Our Botero room had a balcony, beautiful tile floors and some great stained glass windows in the bathroom. We were with a...

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Thank sswksq
Delta, British Columbia, Canada
Reviewed 4 weeks ago via mobile

Stayed five nights and loved this gem. Old mansion with a lovely courtyard and cool rooms. Staff were friendly and helpful but Yvette was exceptional. Couldn't do enough for us, arranged taxis, recommended sites and day trips including a carnivale in a nearby town which was a highlight of our stay. Location is perfect, close to zocalo etc. and breakfast...

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Thank Cheryl M
Reviewed 4 weeks ago via mobile

A first time vacation venture couldn't have been more pleasant. The hotel was extremely charming, close to the zocalo. The staff was very accommodating and one member, Yvette was a gold mine. She took the time to tell us about the different sites in the area and made sure we were well taken care of , whether it was for...

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Thank Dave M
Budapest, Hungary
Reviewed 4 weeks ago

We stayed for a few days here and it was indeed an impressive experience. This hotel is located in a historic building erected sometime in the eighteenth century. Huge rooms, all decorated with gusto. The historic nature of the place is fully preserved. The whole place is tidy. Its location is also perfect, literally 1-2 minutes away from the main...

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Thank MariusDrag
Playa del Carmen, Mexico
Reviewed 31 December 2016

The Trip Advisor reviewers were absolutely bang-on and we got exactly what we expected. No, it is not a Hilton. The amenities are not 5-star and the bed was a little hard and the linens could be better. But I have never stayed at a Hilton that offered me a massive suite with 16-foot high ceilings, was decorated with original...

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1Thank Chula_Banana
Las Vegas, Nevada
Reviewed 24 November 2016 via mobile

Driving around looking for a unique hotel not like a common one that you can find in every city 🌃. We were lucky to find it since we saw it in TripAdvisor first and was one of the hotels that we happened to drive by. Love that they still have the regular 🔑 keys to open the rooms the antique...

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Thank JVDreamBig
Reviewed 10 November 2016 via mobile

Beautiful hotel, a short walk from the Zocalo. Spacious rooms decorated with beautiful antiques. No bar, restaurant but as so close to many it doesn't matter. Has a lovely 'original' feel to it. Helpful staff. Massages available in your room - expensive but good

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Thank Johanna S
Reviewed 2 November 2016

I came to Puebla as a multi-night side trip from Mexico City. Upon my arrival at the Hotel Casa de la Palma I was greeted warmly by the front desk clerk (I can't remember her name). In general, service at this hotel was very friendly and efficient. I was apparently placed in the wrong room, but that didn't matter much...

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Thank Max M
Glenwood Springs, Colorado
Reviewed 29 September 2016

I have stayed here many times and always like the ambiance and knowing that I am staying in the original residence of the Bishop dating back to the early 1700s. It is close to the zocalo and you can see the gorgeous cathedral from some of the rooms. Breakfast is nice, the staff is always helpful and pleasant.

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Thank aliceag2016
San Cristobal de las Casas, Mexico
Reviewed 25 September 2016

I love this place. I pass through town once or twice a year, travelling with a well behaved, quiet dog, and am just now getting acquainted with Hotel Casa de la Palma. I'm so happy to have stayed here and this will now be my go-to spot. It is a beautiful, historic hotel that has a great vibe, and is...

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Thank mackmost

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Casa de la Palma is considered a special category first class hotel for its unique and wide 16 suites. Each one is decorated differently, keeping the architecture and history of each room. For its beautiful architecture and exclusive design, the house is considered world heritage. Its excellent location (one block to the cathedral) make access to the most important and world recognized touristic places easier. ... more   less 

Additional Information about Hotel Casa de la Palma

Address: 3 Oriente 217 | Centro Historico, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: RM194 - RM424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Casa de la Palma 3.5*
Number of rooms: 16
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Also Known As:
Casa De La Palma Hotel Puebla
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de la Palma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators and the stairs are old.”
 of 5 bubbles aliceag2016, 29 Sep 2016 | Read review
“All differently decorated, ck first.”
 of 5 bubbles Graham5665, 3 Jul 2016 | Read review
“ask for first floor as there are no elevators. No quiet rooms as both room sides face the street.”
 of 5 bubbles gonzovio, 18 Mar 2016 | Read review
“Higher rooms have less street noise.”
 of 5 bubbles Laurent315945, 4 Feb 2016 | Read review
“Rooms on the north side don't get morning sun so are colder.”
 of 5 bubbles makabla, 31 Jan 2015 | Read review
5 of 5