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The Quinta Real in Puebla is a XVI century convent, renovated and turned into a hotel. As such, the atmosphere in the hotel is enchanting. The staff are very welcoming and anxious to help. However, being an ex-convent, the rooms we stayed in had no...More
Attended a business conference at the Quinta Real in Puebla ... wonderful Hacienda style hotel , delightful old rooms , magnificent courtiers , restaurant and bars .. Friends service ..So well positioned to explore both the old and the new in this beautiful Mexican City...More
Nice property,with walking distance for a touristy visit.Staff seems well trained to say the right things and friendly, good quality bedding, ferragamo amenities!, upscale ambiance, two slippers nice!.. but 1-maid took shampoo/conditioner during service didn't have any for the evening.2-maid missed night service.3-maid took coffee...More
Response from Alan V, Director General at Quinta Real PueblaResponded 17 September 2017
Thank you for letting us know your experience with us. I am really concerned for your feelings and want to express my deepest apologies for this matter.
Please be certain that we are doing everything we can to improve our service to meet the expectations...More
Let's start with the good. It's a lovely hotel, with a gracious and well trained staff, and a great location. We were initially put in a king room.TINY is polite! When the staff told me there were smaller rooms I imagined my last MRI. Luckily,...More
I stayed at the Quinta Real this week with my mother and could not find fault with the hotel. We stayed in an interior room with 2 double beds (that are strangely not listed on their website). The rooms were not large but not small...More
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Business Centre with Internet Access
Things to do
US$85 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Puebla
#7 Romantic Hotel in Puebla
#8 Family Hotel in Puebla
#10 Luxury Hotel in Puebla
Non-Smoking Rooms ,
Number of rooms
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Hi there, first of all thank you for contacting us. Restaurant starts serving breakfast at 7:00 am and the cost for the buffet is $265.00 mexican pesos ( around 13.25 usd) for children -5 is for free, kids from 6 to 12 years... More
Hi there, first of all thank you for contacting us. Restaurant starts serving breakfast at 7:00 am and the cost for the buffet is $265.00 mexican pesos ( around 13.25 usd) for children -5 is for free, kids from 6 to 12 years old the cost is 160.00 mxn ( 8 usd or so). We only serve buffet on weekend, the rest of the week you can order from our menú, cost is around 9 usd. If you have no time to come to the restauran we offer suite service 24 hours.
Regards from your home away from home.
Response from JLReyes1967 | Reviewed this property |
There is free wifi in the public areas, and there are a few quiet spots to work without interruptions. Also there are several coffee shops in the downtown area where to sit and they offer complimentary wifi as well. As for... More
There is free wifi in the public areas, and there are a few quiet spots to work without interruptions. Also there are several coffee shops in the downtown area where to sit and they offer complimentary wifi as well. As for the room I had free wifi as well but I attended a meeting in the hotel and I can't remember if the wifi was free or included in the meeting package, sorry for that little slip. Enjoy your time in Puebla!
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"The rooms are old Monastery style rooms , well renovated ...I was situated on the ground floor but in a small..."