We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
25/12/2017 26/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    EL Sueno Hotel & Spa

    9 Oriente No 12, Puebla 72500, Mexico
    Lowest prices for your stay
    25/12/2017 26/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lowest price we found
    View Deal
    Traveller (184)
    Room & Suite (56)
    Dining (13)
    • Excellent58%
    • Very good25%
    • Average10%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Room Service
    Banquet Room
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    25 Dec26 Dec
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$78.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puebla hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0821234f5976442c9a0fe08b9c6a318a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":282532,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38367098],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":12,"year":2017},"checkout":{"day":26,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":78,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0821234f5976442c9a0fe08b9c6a318a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":78,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":78,"highestMetaPriceDisplay":-1,"hotelName":"EL Sueno Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA4MjEyMzRmNTk3NjQ0MmM5YTBmZTA4YjljNmEzMThhIiwiQUlLIjoiZGRmMjcyMzNiMjZiNGE1YWEyNTQ5OWJlM2I0ZTg1OTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "25/12/2017", "checkOut": "26/12/2017", "lowestPrice": "US$78", "hasDates": true, "hacComplete": false, "contentIdMappings": {"38367098":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (308)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 96 reviews

    Reviewed 2 October 2017 via mobile

    Very well located in the heart of Puebla’s downtown, this small hotel has very nice rooms, excellent service, very good breakfast and very service-oriented staff. Just one block from some good museums and restaurants and a 5 minutes walk to the Cathedral.More

    Thank Homero V
    Response from fidelizacion2017, Director de Relaciones Públicas at EL Sueno Hotel & SpaResponded 3 October 2017

    Good morning! Let us thank you for your stay with us and perceive the essence it offers for your facilities such as comfort, taste, hospitality and tranquility; to mention some, since as we know we are diverse and versatile in the same way as our...More

    Reviewed 25 September 2017 via mobile

    This hotel was awesome. We arrived shortly after the earthquake so we got a good deal. Staff was very friendly and accommodating. My fiance speaks Spanish so that helped. Remember this is Mexico developing country so don't expect the Ritz. However, the rooms are clean...More

    Thank NCtravelToNegril
    Response from fidelizacion2017, Director de Relaciones Públicas at EL Sueno Hotel & SpaResponded 3 October 2017

    Good morning, let us start thanking you for your kind words, it is a great pleasure that I enjoy not only our beautiful city but also our beautiful and authentic rooms which are inspired by women who thanks to their great effort and dedication they...More

    Reviewed 8 March 2017

    We saw this hotel in hotels.com and we were really excited about it. The photos of the rooms, dining area, and hotel looked amazing, and the location was prime. We arrived about 3 pm, went directly to our room and it was horrible.. The room...More

    Thank Mercedes G
    Response from fidelizacion2017, Director de Relaciones Públicas at EL Sueno Hotel & SpaResponded 14 March 2017

    Dear Miss Mercedes, we appreciate your time for responding us and your preference for staying with us, as you said, Miroslava is in the highest floor with an amazing view of the cathedral domes, the room is in perfecting shape and every space off it...More

    Reviewed 7 March 2017

    This hotel is very well located, half a block from Museo Amparo, a must while in Puebla, and also very close to the Cathedral and the main square. Puebla can get busy and noisy, but once you´re inside this hotel you are surrounded by tranquility...More

    Thank RifkaRM
    Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & SpaResponded 14 March 2017

    Dear Rifika It gives us great pleasure to read your comments, that always helps us improve our service as well as our facilities. The hotel is located in the historical center of the city, just half a block from the Amparo Museum and 2 blocks...More

    Reviewed 13 February 2017 via mobile

    This hotel is a must if you are going to Puebla! From the time you walk in until the time you leave, you are being taken care of. People are very friendly and helpful. The room are a great size and well maintained. The only...More

    Thank macho1
    Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & SpaResponded 20 February 2017

    We are pleased to read such positive comments as yours, it is an honor for us to have chosen "El Sueño Hotel & Spa" to make your stay more comfortable and enjoyable. We tell you that our team is trained to always be an excellent...More

    Casareyna Hotel
    797 reviews
    #1 of 101 hotels in Puebla
    0.9 km
    Meson Sacristia de la Compania
    391 reviews
    #11 of 101 hotels in Puebla
    0.4 km
    Casona Maria Hotel Boutique
    196 reviews
    #5 of 101 hotels in Puebla
    1.1 km
    Hotel Casona San Antonio
    218 reviews
    #12 of 101 hotels in Puebla
    0.1 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Price range
    • US$94 - US$165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Puebla
    • #6 Spa Hotel in Puebla
    • #9 Luxury Hotel in Puebla
    • #14 Business Hotel in Puebla
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, getaroom.com, Priceline, Travelocity, Hotels.com, Hotwire, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your EL Sueno Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Puebla >
    • Puebla
    • Also Known As
    • El Sueno Hotel
    Add Photo Photos
    Traveller (184)
    Room & Suite (56)
    Dining (13)
    Pool & Beach (6)
    Hotel & Grounds (125)
    Family and Play Areas (14)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby HotelsSee all 101 hotels in Puebla
    Meson Sacristia de la Compania
    391 reviews
    .44 km away
    Casareyna Hotel
    797 reviews
    .86 km away
    Hotel Casona San Antonio
    218 reviews
    .13 km away
    Casona Maria Hotel Boutique
    196 reviews
    1.06 km away
    Nearby Restaurants
    El Mural de los Poblanos
    1,475 reviews
    .15 km away
    Casa Barroca
    59 reviews
    .17 km away
    39 reviews
    .09 km away
    Casona 703
    9 reviews
    .15 km away
    Nearby Attractions
    Rosary Chapel (Capilla del Rosario)
    1,433 reviews
    .63 km away
    1,845 reviews
    .32 km away
    Catedral Basilica de Puebla
    1,470 reviews
    .25 km away
    Amparo Museum (Museo Amparo)
    667 reviews
    .09 km away
    Ask a question
    Questions & Answers
    16 January 2017|
    AnswerShow all 2 answers
    Response from fidelizacion2017 | Property representative |
    Dear Mr/Mrs. Kellson: Thank you for your interest on our facilities. Unfortunately, our gym is currently being renewed and improved for our customers' benefit and satisfaction. There's no telling when it will be available... More
    Google Translation
    30 November 2014|
    AnswerShow all 2 answers
    Response from HotelPuebla | Property representative |
    Dear Miss Ellen, thank you for you preference towards our services. When you book a room with us, we only ask for a credit card number as a warranty, but you can choose your payment method at the moment of your arrival. We... More
    Google Translation
    11 November 2014|
    AnswerShow all 2 answers
    Response from HotelPuebla | Property representative |
    Dear mpapier, thank you for your interest in our facilities and services. Of course we have English speaking staff! You don't have to worry about communication at all. And regarding our Spa services, we have a huge variety... More
    Google Translation
    Room Tips
    "dont book here"
    Read review
    "we stayed at Isadora and it was comfortable and quiet since it was in the second floor, I recommend second..."
    Read review
    "Not sure about the direct hotel rate, but there seem to be lots of online deals"
    Read review
    "rooms in the lower floor are easier to access for the elderly."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing