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Fiesta Inn Puebla FINSA

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#4 of 95 Hotels in Puebla
Certificate of Excellence
GreenLeadersPlatinum level
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316 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Cleveland, United States
1 review
Reviewed 1 week ago

Theis hotel provides me with good comfortable and clean accommodation and good food during my occasional business trips to Puebla area. I would like to come back whenever I am in this region and definitely would recommend this place to friends.

Helpful?
Thank 9swapand
Maria del Rayo Q, General Manager at Fiesta Inn Puebla FINSA, responded to this review

Dear guest: We really appreciate your preference and comments, its wonderful to know you´ll chose Fiesta Inn Puebla Finsa next time visit to Puebla city, we´ll be waiting for you!!! Best regards, Ma. del Rayo Quezada General Manager More 

Puebla, Mexico
1 review
Reviewed 2 weeks ago

I had business trip to Puebla and stay in this hotel 3 times in last 6 month. friendly stuffs and good services. they provide bus to my office free of charge everyday. the decoration is excellent during the Day of Dead public holiday in Mexico.

Helpful?
Thank 284binj
sacramento, United States
1 review
Reviewed 4 weeks ago

great service. hotel is clean. friendly service all around. great value. rooms are clean and roomy. restaurant is a great option. very accommodating staff. breakfast buffet is excellent choice for the money.

Helpful?
Thank LORENA P
Maria del Rayo Q, General Manager at Fiesta Inn Puebla FINSA, responded to this review

Dear Lorena: We really appreciate your preference and comments, hope you´ll be back soon at Fiesta Inn Puebla Finsa. best regards, Ma. del Rayo Quezada General Manager More 

Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 October 2016 via mobile

Close to the highway, very clean and comfortable. We had dinner at the restaurant.. you have to try the Tortas, they are really good. Next morning we op out of the buffet but we order huevos rancheros... very very good. We had one of the room by the highway and We didn't hear any noises.

Helpful?
Thank Mariajose O
Maria del Rayo Q, General Manager at Fiesta Inn Puebla FINSA, responded to this review

Dear Mariajose: We really appreciate your preference and your comments, can be sure will try to stand our service level and improve it. Hope you´ll be back soon at Fiesta Inn Puebla Finsa. Best Regards, Ma. del Rayo Quezada General Manager More 

Raleigh, NC
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 October 2016

I have been going to Puebla since 2006. I have stayed at several hotels, some of which were expensive, some of which were not expensive. What satisfies me is that rare combination in the hotel industry, i.e., price, location, facilities, and, above all, service. Not too many of the hotels I have stayed at offer a 4 or 5 star... More 

Helpful?
1 Thank FRCOCHM
Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2016

My wife and I, in addition to 5 business associates have stayed at the hotel 4 to 5 times a year, in the last 10 years. (each stay average 3 to 4 nights) Last July 10 we arrived for a 5 night stay, (group 5 people) there were some changes in the staff, Edgar new front desk manager. was unprofessional,... More 

Helpful?
Thank 851Jay
Alma P, General Manager at Fiesta Inn Puebla FINSA, responded to this review

Mr. Rabello, As you discuss via telephone , I offer an apology for the shortcomings experienced during estacia , I assure you this will not happen again , and you no longer have contact with the guests serivicio Manager . I ask us the chance to serve you in this your home as you deserve . Sincerely Alma Pacheco More 

Toluca, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2016

I've tried different hotels in different cities around Mexico, and everytime I arrive to a Fiesta Inn hotel it is certain that I will spend a comfortable kind time in there. I couldn't visit the pool nor the gym, but I'm sure the facilities are well suited as always in Fiesta Inn. I could use more variety of meals at... More 

Helpful?
Thank Gabriel C
Alma P, General Manager at Fiesta Inn Puebla FINSA, responded to this review

Thanks for your comments. we invite you to return soon to your house to assist you as you deserve . Sincerely Alma Pacheco More 

Troy, United States
1 review
Reviewed 18 April 2016

Great food, nice rooms and excellent service. Will be coming back to this Hotel again soon! The Hotel is clean and rooms are nice. Stayed there recently with a group of about ten people from our business and used the conference room

Helpful?
Thank JOE C K
Alma P, General Manager at Fiesta Inn Puebla FINSA, responded to this review

Dear Mr. Joe, Thank you for your comments , and we hope soon return to this home to serve you as you deserve . Sincerely Alma Pacheco General Manager More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 February 2016

Fiesta Inn Puebla Finsa offers a great environment from the beginning, it is really well managed, you can notice the attention from the moment they offer you a glass of cold water when waiting for check Inn, I had the best experience there as well, after some days of company travel I had lost my wallet and I only had... More 

Helpful?
Thank Emmanuel T
Alma P, General Manager at Fiesta Inn Puebla FINSA, responded to this review

Thanks for taking the time and leaving us comments , we are to support our guests in complicated situations. What hope would soon return to this home. Sincerely Alma Pacheco Gerente General More 

Union City, Tennessee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 August 2015

Went here on business and it was fantastic. Room service and food was 5 star worthy all around. Excellent maid and cleaning services- hotel grounds and lobby exceptionally clean and neat. Fantastic view of the volcano from my room. Definitely an experience to remember!

Helpful?
Thank mikeandstacy2015

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Fiesta Inn Puebla FINSA

Address: Autopista Mexico Puebla 7735 | Rancho Moratilla, Puebla 72110, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: RM268 - RM442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fiesta Inn Puebla FINSA 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Fiesta Inn Puebla Finsa Hotel Puebla
Hotel Style:
#2 Green Hotel in Puebla
#5 Family Hotel in Puebla
#6 Business Hotel in Puebla
#9 Best Value Hotel in Puebla
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Questions & Answers

Questions? Get answers from Fiesta Inn Puebla FINSA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the stratovolcano Popocatpetl are on the back of the hotel.”
 of 5 bubbles FRCOCHM, 5 Oct 2016 | Read review
“close to FINSA.”
 of 5 bubbles 851Jay, 22 Jul 2016 | Read review
“Request a room facing the volcano, the sunsets are breathtaking!”
 of 5 bubbles mikeandstacy2015, 27 Aug 2015 | Read review
“Booking through Expedia they give you a choice of a room with a single bed or two beds. The rooms are all very good.”
 of 5 bubbles GeorgeM319, 23 Nov 2014 | Read review
“Ask for a room facing the volcano, and away from the stairwell to avoid the noise of people walking on the metal stairs.”
  • Room view of Puebla
  • Room view of Mount Iztaccihuatl (sleeping lady)
  • Room view of Mount Popocatepetl
  • Room view of Mount Popocatepetl
  • Room view of the police station
 of 5 bubbles bridgeth710, 20 Feb 2014 | Read review
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