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La Purificadora

365 reviews
#34 of 106 Hotels in Puebla
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Traveller (251)
Room & Suite (40)
Pool & Beach (19)
Overview
  • Excellent45%
  • Very good27%
  • Average12%
  • Poor9%
  • Terrible7%
Travellers talk about
“design hotel”(6 reviews)
“glass floors”(4 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)Write a Review
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All reviewswater purificationdesign hotelglass floorslap poolricardo legorretapool bar isuber driverbeautiful hotelthe open air lobbybeautiful designband playingclose to the city centerfive star hoteltwo nightslove this hotelrooms are nicefew blocks
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1 - 5 of 149 reviews
Reviewed 6 January 2018

We were looking forward to staying at La Purificadora as we are big fans of the architect Legorreta. At check in, instead of welcoming us to the hotel, the first sentence was that the driver who was supposed to pick us up had been waiting...More

Thank Tfiles
Response from ManuelOtazo, Gerente at La PurificadoraResponded 6 January 2018

Hello! First of all I would like to thank you for choosing us as your designated hotel and for taking some time to send us your comments. I deeply regret the experience you had. We are a group who is very dedicated to customer service,...More

Reviewed 1 December 2017

Went to spend the weekend in Puebla. Tried to spend the afternoon in the jacuzzi which was ice cold and nobody from the hotel personnel ever came to turn it on after an hour of asking them for help. Breakfast included was not continental, it...More

Thank minniechic
Response from Manuel O, Gerente at La PurificadoraResponded 2 December 2017

Dear Minniechic, First of all I would like to thank you for choosing us as your designated hotel and for taking some time to send us your comments. I deeply regret the experience you had with the service. We are a group who is very...More

Reviewed 11 November 2017

Sent a per forma letter that there was going to be a loud party and opportunity to cancel. No way for a tourist to know that your room would be literally shaking all night from the music. What a scam. Don't stay here even if...More

Thank Ali K
Response from Manuel O, Gerente at La PurificadoraResponded 12 November 2017

Thank you very much for your review, I'm very sorry for your experience here in the Hotel La Purificadora. I want you to know that we work everyday to give our guests an excellence service. Unfortunately, we have situations like this that there's not much...More

Reviewed 11 October 2017

We have been here for dinner in 3 different occasions, every time we thought the place was nice for our international visitors or for the family who comes visit, also every time we were disappointed with the service, and the food, it isn't great either....More

Thank StephSal15
Response from Daniel P, Administrador at La PurificadoraResponded 25 October 2017
Google Translation

Estimado StephSal15: Muchas gracias por tomarse el tiempo de hacernos llegar sus comentarios. Su retroalimentación es muy importante, ya que...More

Reviewed 11 August 2017

... the hotel is nicely located, amidst a park, small shopping mall, and within minutes walking distance to the center of town... architecturally, a must see, if you are not staying here... the rooms are small but arranged in a way that they seem larger......More

Thank poonhill
Response from Federico S, Director General at La PurificadoraResponded 22 August 2017

Dear poonhill, thanks for the Wonderful feedback! Thank you so much for taking your time and sharing your experience #lapurificadora, we truly hope to see you soon in Puebla and visit all the rest that we could offer! Don’t forget that also we have a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$133 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Puebla
#11 Luxury Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Puebla
#11 Luxury Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (251)
Room & Suite (40)
Pool & Beach (19)
Dining (18)
Family and Play Areas (6)
Questions & Answers
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Room Tips
"we had a vierw to a government building but on the right hand side there are church views"
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"Stay away!"
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"Definitely one with a balcony"
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"i am afraid all rooms have the same noise level"
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