We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Nueva Luna Hotel Boutique Spa

58 reviews
#27 of 106 Hotels in Puebla
Save
Traveller (39)
Room & Suite (7)
Dining (4)
Overview
  • Excellent64%
  • Very good29%
  • Average6%
  • Poor0%
  • Terrible1%
Travellers talk about
“hard beds”(2 reviews)
“old building”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (58)Write a Review
Filter reviews
22 results
Traveller rating
14
7
1
0
0
Traveller type
Time of year
LanguageEnglish
14
7
1
0
0
Show reviews that mention
All reviewshard bedscontinental breakfastold buildingwithin walking distancestayed hereone nightblasnuevoconciergerooftopzocalo
FilterEnglish
Updating list...
1 - 5 of 22 reviews
Reviewed 1 week ago

Stayed here three nights. Really enjoyed the friendly staff, special thanks to Sr. Salazar the Concierge for his friendliness and helpful suggestions. Enjoyed the continental breakfast and the concierge parking (drop off right across from the hotel). No English channels on the TV but the...More

Thank Phil H
Reviewed 2 weeks ago via mobile

I stayed here for a week on a work trip. The staff were very friendly, helpful and the reception team spoke great English. They were happy to help with taxis, advice and recommendations of places to visit or eat. The hotel is on the margin...More

Thank L0nd0nDan
Reviewed 24 December 2017

I recently travelled with colleagues to Puebla and we stayed at this hotel. It's a boutique hotel centrally located in the historic district of Puebla. Everything is within walking distance. The hotel is quaint, pretty, clean and the staff provides exceptional service. It felt as...More

Thank Jenny C
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded 15 January 2018

Thank you for staying with us dear Jenny, we appreciate your comments and feedback and will pass on your compliments to our staff. Come back soon, we'll be expecting you! Regards, Management

Reviewed 13 December 2017

Excellent hotel with very friendly and helpful staff. I stayed on business sadly only one night, but was impressed. Beautiful, clean and with a lovely rooftop terrace. I found it to be a peaceful location from which the historic centre can be easily explored. Rooms...More

Thank emenaza
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded 29 December 2017

Thank you for staying with us, please be welcome to return soon: we'll be more than glad to see you again. Regards, Management

Reviewed 1 December 2017

Nueva Luna is in a great location. Front desk staff were prompt and attentive in their service. It's a very nicely maintained and decorated small hotel. We stayed on two separate nights in two different rooms. I have two issues that kept it from getting...More

Thank SelwaySteward
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded 3 December 2017

Thank you for your comments and choosing us beforehand. Your feedback is important to us as it helps us improve and detect areas of opportunity. We will immediately address the issues you encountered. We thank you again for letting us know about your experience in...More

View more reviews
PreviousNext
12345
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Spa
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$68 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Puebla
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$68 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Puebla
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (39)
Room & Suite (7)
Dining (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Francisco M
25 October 2016|
Answer
Response from Nueva Luna H | Property representative |
Sí, este es el número de WhatsApp: 2223933314‬
0
Votes
Francisco M
25 October 2016|
Answer
Response from Nueva Luna H | Property representative |
Hola Francisco, por supuesto que podemos hacerlo, ¿ya tiene una reserva? Si no, lo puede hacer al teléfono (222) 232 5719. Saludos, Jaime
1
Vote
Google Translation
Room Tips
"Call and talk to Blas"
Read review
"Rooms on the street side are loud but nice to stand at the window and see outside I like it."
Read review
"If you like to sleep in a quiet room ask for one which doesn't face the street."
Read review
"pick a room towards the back for quiet"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing