West Bay Club
Lower Bight Road Bldg A, The Bight Settlement TKCA 1ZZ Providenciales
Full view
View all photos(2,403)2,403
360
Panoramas (75) Room & Suite (632)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. RM 1,546 /night, 10/15 - 10/16
RM 2,920
per night
RM 2,233
per night
RM 1,546
per night
Oct
Nov
15 Oct
Today
17 Oct
19 Oct
21 Oct
23 Oct
25 Oct
27 Oct
29 Oct
31 Oct
2 Nov
4 Nov
6 Nov
8 Nov
10 Nov
12 Nov
14 Nov
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#1 of 1 resort in The Bight SettlementLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
West Bay Club blends the warmth and comfort of home with the amenities and service of the finest resorts at our celebrated location on the widest stretch and tranquil west end of Turks & Caicos' award-winning Grace Bay Beach. Our all-oceanfront suites and serene setting combine to create the perfect environment for relaxation. Personalized, handmade experiences are crafted each day by our devoted staff, so guests' visits to our luxury boutique property become cherished, lifelong memories. Suites all include oceanfront terraces, full kitchens, ensuite baths and expansive living space, making West Bay Club's luxurious, comfortable accommodations the ideal backdrop for a Caribbean getaway.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Yoga classes
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Bicycles available
Diving
Horseback riding
Snorkelling
Water sport equipment rentals
Windsurfing
Entertainment staff
Evening entertainment
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Blackout curtains
Air purifier
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Location
Lower Bight Road Bldg A, The Bight Settlement TKCA 1ZZ Providenciales
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Providenciales Intl Airport
6.3 km•
See all flights
South Caicos Intl Airport
76.3 km•
See all flights
16 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.5
1,696 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The West Bay Club boasts a welcoming atmosphere with stylish accommodations that receive compliments for their comfort and updated feel. While the hotel's location is celebrated for its scenic beachfront and nearby dining options, some guests find it a tad secluded.
Service is predominantly regarded as friendly, yet issues with housekeeping and front desk attentiveness have been noted. Despite the allure of pristine beaches and inclusive breakfasts, the value proposition is questioned by travelers who feel the quality and service do not always align with the premium rates.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
1,696Reviews119Q+A100Room tips
Traveller rating
- 1,309
- 286
- 59
- 24
- 18
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
+1
We arrived about 2 hours pre-checking time and our room was ready! The check in was very easy and fast, and the nice Kevantai personally guided us to our room giving a complete explanation of the hotel facilities as we walked through the courtyard and pool areas. The room was big, comfortable and very clean, with a kitchenette equipped with refrigerator (that actually cool and freeze), microwave and the coffee maker. The bathroom was modern and clean. The pool small but clean and cozy and surrounded by a nice relaxing and private area full of lush and green vegetation. We did not use the pool, having such a wonderful beach steps away from our room. The beach with with fine sand and turquoise warm waters is spectacular, and with plenty of chairs, shades and towels. You can get a cabana if wake up early. There are snorkeling gear also available. The nice beach bar ready after 11:00 am for you to order your drinks and meals. Special thanks to Jose at the bar. Be aware If you order food at the beach bar you'll have to wait a little since is cooked or prepared in the hotel restaurant. On Fridays there is Barbeque dinner event at the beach bar-restaurant. The place is nicely set to accommodate the tables, and food stations, is all you can eat buffet right on the beach with a nice sunset (in a normal weather of course) the servers were nice and fast. It is not cheap, and the BBQ entries weren't actually grilled there, but in the main kitchen and then brought and kept warmed in a grill. It was delicious!!. The complimentary breakfast, buffet and a la carte, was outstanding. if you need to go out for dinner, shopping or just to hang out they at the front desk get a taxi for you ready in 5-10 minutes. As well a complimentary taxi to the airport when you leave. They take you to other West Bay property to take the rapid COVID test free of charge before your departure if required. Making the appointment timely at the front desk is recommended. I will definitely return to this hotel.
Read more
Date of stay: May 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just an amazing group of attentive, friendly and knowledgeable staff! Kizzy, Katiusca, Evanson, Earlnisha, John, Bernardo, King Charles and ALL the staff were wonderful! THANK YOU for the memories!!
We had a well appointed, clean, and convenient one bedroom suite (with included kitchen and W/D). Our patio was the perfect spot to sit and enjoy the breeze. Lunch was served daily at the beach... Lounge chairs, umbrellas, individual chair covers, and towels were included. Catamaran sailing (for two), kayaks, older bicycles, and snorkeling gear were also added amenities. The pool was surrounded by well manicured grounds and plenty of towels and towel covered lounge chairs at the ready!
Breakfast was included; and the lunch/dinner menu was also tasty. The kitchen staff was inviting and readily made accommodations for our food allergies. The open air kitchen aromas were so delightful!
The front staff were readily available for reservations, tours, taxis, and restaurant recommendations.
We thoroughly enjoyed our Boutique Hotel experience!! Island Vibes!!
We had a well appointed, clean, and convenient one bedroom suite (with included kitchen and W/D). Our patio was the perfect spot to sit and enjoy the breeze. Lunch was served daily at the beach... Lounge chairs, umbrellas, individual chair covers, and towels were included. Catamaran sailing (for two), kayaks, older bicycles, and snorkeling gear were also added amenities. The pool was surrounded by well manicured grounds and plenty of towels and towel covered lounge chairs at the ready!
Breakfast was included; and the lunch/dinner menu was also tasty. The kitchen staff was inviting and readily made accommodations for our food allergies. The open air kitchen aromas were so delightful!
The front staff were readily available for reservations, tours, taxis, and restaurant recommendations.
We thoroughly enjoyed our Boutique Hotel experience!! Island Vibes!!
Read more
Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denise Higgs, Marketing at West Bay Club
Responded 5 Nov 2020
Response: Dear carlacE143AR, Thank you so much for taking the time to write your review of your recent stay at West Bay Club. We are thrilled you enjoyed your suite, the onsite dining experience, complimentary watersports and our other amenities. We are happy to hear that you were impressed with our entire amazing staff. We’re glad that the outstanding service our team provided made your vacation even more memorable. We look forward to welcoming you back! Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
+1
WBC was the perfect place for my husband and I to stay for our trip to Provo. Located on western end of Grace Bay, the beach in front of hotel was beautiful and able to be enjoyed (Vs staying more central since would be near the massive Beaches resort and their crowds). Beach area super clean white sand and clear turquoise water, some sea grass with a daily stingray visit but otherwise not too much wildlife. It was an easy 20-min walk down the beach to snorkel at Coral Gardens and then we swam back to hotel based on the current going that direction. On the far west is Smiths Reef which was a 30-min walk down beach, it gets a little rocky so we preferred to drive over but is walkable if don’t have a car or could use one of their hotel bikes too! Hotel was very well kept and had hand sanitizer stations in all public shared areas like elevators, dining area, etc and guests and staff abided by the mask guidelines. Petula was incredibly warm, friendly and inviting, she really made an effort to get to know each guest and went above and beyond to make each stay wonderful including ours. Jose was awesome at the bar and totally kept the beach and dining areas running smoothly! Domareo on the beach was really great and excellent friendly service every time. Complimentary breakfast did not disappoint with bacon, sausage, eggs, grits, fresh fruit, yogurt, cheese, pastries and cereal. Delores was our breakfast server and she was always so sweet and great service to make sure our coffee cups were always full. We had lunch almost every day on the beach from the hotel and it was really yummy food - the grouper tacos, mahi mahi wrap and pizzas were some of our faves. Dinner was also very good, the hotel also does a beach barbecue buffet on Fridays that was awesome with live music. Enjoy the sunset on the beach or on the comfy fireside patio. Housekeeping was great (includes nightly turndown service). We rented a car and parking at WBC was super easy. The pool area was very nice and we hung out with some local kittens that also enjoyed the pool chairs. The oceanfront rooms have great views of the beach, the landscaping is beautiful with greenery and flowers. Great location and amazing staff, we look forward to our next visit!
Read more
Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Audrey Gonzalez, Marketing at West Bay Club
Responded 8 Mar 2024
Dear 262adrienneb, Thank you so much for taking the time to share your detailed and heartwarming review of your stay at WBC on TripAdvisor. It brings us immense joy to learn that you and your husband found our location on the western end of Grace Bay to be the perfect spot for your Provo trip. Our goal is to provide a serene and beautiful environment for our guests, and we're delighted to know that the pristine beach, with its clean white sand and clear turquoise waters, contributed to making your stay memorable. We're glad to hear that the efforts to maintain cleanliness and safety through our hand sanitizer stations and adherence to mask guidelines were noticed and appreciated. Your health and well-being are our top priorities, and we strive to ensure a safe and welcoming environment for all our guests and staff. Hearing about your experiences with Petula, Jose, Domareo, and Delores truly warms our hearts. Each member of our team is dedicated to providing exceptional service and creating a friendly, inviting atmosphere. It's wonderful to know that their efforts have made a significant impact on your stay. We will be sure to pass along your kind words and commend them for their outstanding service. Your appreciation for our complimentary breakfast, lunch offerings, and the beach barbecue buffet with live music on Fridays is greatly valued. Our culinary team works hard to deliver delicious and satisfying meals, and we're thrilled that you enjoyed them so much. It's also wonderful to know that you took advantage of our location to explore the nearby snorkeling spots and enjoyed the amenities and services provided, from the oceanfront rooms with their stunning views to the nightly turndown service and the friendly local kittens around the pool area. We are truly grateful for your review and are looking forward to welcoming you back for another visit. Until then, if there's anything we can do to assist in planning your next stay or if you have any special requests, please don't hesitate to get in touch. Warmest regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort called us the day before we flew out to make sure we would be landing before they closed the airport due to Hurricane Laura at 4 pm. Once we got to the resort they informed us that due to the storm the island would be shutting down at 4 pm, the beach was closing at 3 pm and that we were welcomed to hang out at the pool and have dinner there. So we walked out to the beach for about 30mins and then just hung out at the pool and had drinks. The chef on staff made us dinner and even prepared us dishes, not on the menu like grilled salmon. They also prepared and sent us that night complimentary breakfast and lunch for the next day since the resort would be shut due to the storm. They had a text service so that we could easily text them if we had any requests or problems. They would send us daily texts to see if we needed housekeeping, or if we wanted to make dinner plans with them. The staff was small and they all knew us and made us feel so welcomed, Jose was a delight as our bartender for the week and Kyonn was so pleasant and sweet with her recommendations. We later found out there were only 7 couples total at the resort too. If I am being honest at many times we felt like we had the island to ourselves. We snorkeled, rode bikes, and took out a Hobie from the resort. We even planned a photo shoot at the resort and the beach one evening too. We couldn't get over how beautiful and easy everything was. We rented a jeep and it was dropped off and picked up from our resort, and we rode the Provo Ponies and they picked us up and dropped us off. Top-notch service everywhere. We drove all over and enjoyed the Sopadilla beach and the Malcolm beach. We loved that our place was so close to places we often walked to dinner at Mangos and Shark Bite and would walk the beach on the way back. We even rode our bikes to the grocery store, I wouldn't recommend that it was scary.
The resort was on top of it down to the last night there they text us to ask if we would like to schedule a taxi to take us to the airport and allowed us to check out later due to our flight time. Absolutely fell in love! Thanks so much!
The resort was on top of it down to the last night there they text us to ask if we would like to schedule a taxi to take us to the airport and allowed us to check out later due to our flight time. Absolutely fell in love! Thanks so much!
Read more
Date of stay: August 2020
Value
Rooms
Service
Room Tip: We requested an ocean view room and the balconies were great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denise Higgs, Marketing at West Bay Club
Responded 26 Oct 2020
Dear Floress80, Thank you so much for taking the time to write your review of your recent stay at West Bay Club. We’re happy to hear that you fell in love with our resort. We are so delighted that our team exceeded all of your expectations and the staff was able to provide superb and attentive service, the signature handmade service for which we are known. We look forward to welcoming you back. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a wonderful time at West Bay Club! Quaint and quiet hotel with beautiful grounds and friendly staff. Rooms are beautiful with gorgeous views. Beach chairs, towels, umbrellas provided and comfortable. Beach is gorgeous. We enjoyed their food and thought their free breakfast was great (although their coffee could be greatly improved). Rooms are beautiful and large, with great view and large patios, we loved having laundry/washer and dryer (game changer!), fridge, sink, etc. We bought basic provisions at the nearby IGA but ate most meals on the property. Kayonn was exceptionally friendly and provided great service and Ezadora, Beatrice, and Aracelys were also wonderful. There is nothing to walk to which is the down side of being in a small quiet hotel, but for us that was worth it to have a noncongested, quiet beach experience. The hotel does offer shuttle rides to and from sister properties in the Grace Bay Area, although admittedly arranging the ride back wasn't seamless. Overall we really enjoyed our time, well worth the money, and we hope to be back again soon!
Read more
Date of stay: November 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Audrey Gonzalez, Marketing at West Bay Club
Responded 7 Jan 2022
Thank you for your review of West Bay Club! It sounds like you had a great time with us. I am glad that the location was perfect, and we were able to meet all of your needs. We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We really enjoyed the layout and landscape of the West Bay Club with lots of green space. Even during high season, it was never crowded and felt very private.
We were in a 1 bedroom suite (room 406) and we enjoyed the views of the turquoise ocean on one side and the beautiful pool view on the other side. The bedroom was huge with a large TV and a comfortable bed with a large window overlooking the pool. The living room was spacious with stylish furniture. There was a pull out couch where our child could sleep comfortably. The kitchen was well equipped with a dishwasher, stove, microwave, and fridge. The balcony was nice with comfortable chairs to enjoy the views of the ocean.
WBC being situated on one of the widest parts of the Grace Bay Beach, there was hardly anyone on the beach and we felt like we had the whole beach to ourselves. There was a plenty of sunbeds available throughout the day. There is a popular reef area 5 min walk on the beach to the east near Windsong but we found this area too busy and there were lots of fish right off our beach.
The infinity pool was beautiful and never crowded and it was larger than I expected from the photos.
The included American breakfast was good. The eggs were made to order and also there was a buffet with a selection with fruits, bread and yogurts etc.
We also enjoyed our lunch at the beach restaurant. Lobster tacos and conch fritters were our favourites. The restaurant staff were always friendly and attentive.
We walked to next door hotel Wymara for lunch one day and we were rather disappointed. The staff were unwelcoming and the pool was packed. It did not feel private or luxurious. Their beach restaurant was mediocre at best.
All in all, we found West Bay Club to be the perfect base to discover Providenciales or even just to stay in. We had a rental car and used their free self parking and drove to the supermarket which is 5 min away and also drove to nearby restaurants and beaches.
We were in a 1 bedroom suite (room 406) and we enjoyed the views of the turquoise ocean on one side and the beautiful pool view on the other side. The bedroom was huge with a large TV and a comfortable bed with a large window overlooking the pool. The living room was spacious with stylish furniture. There was a pull out couch where our child could sleep comfortably. The kitchen was well equipped with a dishwasher, stove, microwave, and fridge. The balcony was nice with comfortable chairs to enjoy the views of the ocean.
WBC being situated on one of the widest parts of the Grace Bay Beach, there was hardly anyone on the beach and we felt like we had the whole beach to ourselves. There was a plenty of sunbeds available throughout the day. There is a popular reef area 5 min walk on the beach to the east near Windsong but we found this area too busy and there were lots of fish right off our beach.
The infinity pool was beautiful and never crowded and it was larger than I expected from the photos.
The included American breakfast was good. The eggs were made to order and also there was a buffet with a selection with fruits, bread and yogurts etc.
We also enjoyed our lunch at the beach restaurant. Lobster tacos and conch fritters were our favourites. The restaurant staff were always friendly and attentive.
We walked to next door hotel Wymara for lunch one day and we were rather disappointed. The staff were unwelcoming and the pool was packed. It did not feel private or luxurious. Their beach restaurant was mediocre at best.
All in all, we found West Bay Club to be the perfect base to discover Providenciales or even just to stay in. We had a rental car and used their free self parking and drove to the supermarket which is 5 min away and also drove to nearby restaurants and beaches.
Read more
Date of stay: August 2022Trip type: Travelled with family
Room Tip: We liked room 406 with views of the ocean and the pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Audrey Gonzalez, Marketing at West Bay Club
Responded 21 Nov 2022
Dear Travelling Mama, Thank you for choosing to stay with us at the West Bay Club and for taking the time to write a review of your experiences! We’re glad to hear that you enjoyed your time here and found our property to be the perfect base for your explorations of Providenciales. We are grateful that you enjoyed our included American breakfast and lunch at the beach restaurant. It’s wonderful to have guests who appreciate all that our property has to offer, from the lush landscaping and private atmosphere to the convenience of having a rental car on-site. We appreciate your recommendation and hope you’ll choose to stay with us again on your future Turks and Caicos getaway!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we checked in at the front desk the staff treated us like we old friends. And for the next week they anticipated our every need without being intrusive and with an unfailing great attitude. Petula's professionalism and charisma was a daily treat as she clearly knows how to run a smooth operation. Giovanni and others at the front desk were always willing to help and even called ahead to make sure we had cabs to our various destinations. The beach crew was great, especially Jose who seemed to spend the entire day jogging back and forth between the beach and bar without spilling any drinks somehow. Renaldo, like Petula, provided keen oversight of the services and even made us some ad hoc drinks when we know he had other duties to take care of. The facilities were clean and well maintained. The pool was fantastic and the, rooms, food, and overall ambience exceeded our expectations. We wish we could remember the names of all the other staff but hopefully we will get another chance soon.
Read more
Date of stay: May 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family of 4 had a wonderful 7 days at the West Bay Club. This was our second time staying at the hotel and it's a perfect place if you are looking for a quiet stay, pristine beach and excellent service from all the staff. We have vacationed in Provo multiple times and choose this property when travelling with our two kids because of the excellent kids club program ran by Margaret who is absolutely amazing! Cannot say enough positive things about how great Margaret was with our children (ages 7 and 9). The kids would run to her and she engaged them in many fun activities, such as snorkeling, volleyball in the pool, arts & crafts, and other games by the pool and on the beach. They are still talking about how much they miss her and want to go back!
We stayed at the one bedroom suite both times (2022 and 2019) and each unit was very clean, large and had breathtaking views of the Grace Bay beach and the stunning sunsets in the evenings. Unlike some of the other hotels further down the beach, the WBC beach is very wide and never feels crowded, there were plenty of available beach beds and they were well spaced out. Overall, this is a perfect hotel if you are looking for a quiet/relaxing location, "home away from home" feel, and friendly staff that take the time to accommodate your requests (eg. dining reservations, recommendations on day trips, special requests, etc). We will definitely return!
We stayed at the one bedroom suite both times (2022 and 2019) and each unit was very clean, large and had breathtaking views of the Grace Bay beach and the stunning sunsets in the evenings. Unlike some of the other hotels further down the beach, the WBC beach is very wide and never feels crowded, there were plenty of available beach beds and they were well spaced out. Overall, this is a perfect hotel if you are looking for a quiet/relaxing location, "home away from home" feel, and friendly staff that take the time to accommodate your requests (eg. dining reservations, recommendations on day trips, special requests, etc). We will definitely return!
Read more
Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Audrey Gonzalez, Marketing at West Bay Club
Responded 18 May 2022
Dear EM, Thank you for choosing to stay with us at the West Bay Club once more! We're thrilled to hear that you had a wonderful vacation and that our property fulfilled your expectations and that our team was able to deliver exceptional service. Margaret is an incredible asset to our team, and we're grateful she was able to engage your children in such fun activities. Thank you for the opportunity to recognize her. We're particularly pleased to learn that you found our accommodations to be clean, spacious, and with beautiful views. It sounds like you were able to take advantage of all that our beach has to offer, and we're glad we could provide a relaxing escape for you. We hope you'll consider staying with us again in the future, and please do not hesitate to reach out if there is anything we can do to make your experience even better. Thank you for your kind words, and we look forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We highly recommend the West Bay Club for your stay here. The views were breathtaking, the staff was so welcoming and accommodating and the rooms were spacious, clean with stunning views. A Big Thank you to all of the staff at WBC; Roshana, Beatrice, Kenny, Kimeron, Rahon, Alex that may our trip memorable!
We were greeted on our arrival with Cocktails by Roshana and she is just a gem. She checked on us daily and made sure our stay was just perfect offering suggestions and helping with excursion reservations. We stayed in the double master Oceanfront adjoining rooms which was perfect for 4 people both having their own unique amenities that made both rooms very desirable.
I start my mornings at 5:30am so my first morning on the hunt for coffee, I was reminded very quick that I was now on Island time and breakfast starts at 7:00am…. LOL. Beatrice was so sweet and accommodating and made sure that the rest of the week they had coffee ready for me by 6:30 am. A Big thank you also to Kimeron for making sure it was ready each morning and delivering to our door. Yes, There is coffee and coffee pots, in the room( but I don’t use any hotel coffee pots) so they could have just told me to use those but they didn’t. That meant so much! And their coffee was very good.
We took several cab rides to various places including IGA grocery for some snacks (brace yourself for the prices as everything is shipped in) The only cheap thing on the island is RUM. LOL. A taxi ride averages $8-11 per person. We also visited the Ritz for dinner, the Infiniti beachside bar at Grace Bay and the shopping areas nearby. These other hotels were nice and we highly recommend a visit to the Infiniti bar but there are alot more people here in this area. Coming from our touristy home state of FL, we prefer the WEST BAY CLUB where we stayed because it was a bit more quaint and private. We also came in May which we understood to be off season and we were thankful for that to have less people.
We stayed beachside for a majority of our stay enjoying food and fresh drinks from the beachside bar at WBC which were all very good, and we did enjoy the Friday Sunset BBQ at the hotel. The staff made sure our beach chairs were covered each day and had fresh towels. We would highly recommend the Island Vibes Boat tour to Iguana Island and snorkeling was a highlight of the trip and such a blast. Roshana can get that booked for you
It was a much needed mental break and relaxing trip. Thank you to all the staff that made it so relaxing and amazing. They even brought us mothers day flowers before we departed. We cannot wait to come back!
Also, We did have to have a negative positive Covid Test to fly home within 24 hrs of leaving and the staff even arranged that for us right at the Hotel. This was a stress reliever because it didn't take any time out of our day to go to another location.
Lisa & Jenn
We were greeted on our arrival with Cocktails by Roshana and she is just a gem. She checked on us daily and made sure our stay was just perfect offering suggestions and helping with excursion reservations. We stayed in the double master Oceanfront adjoining rooms which was perfect for 4 people both having their own unique amenities that made both rooms very desirable.
I start my mornings at 5:30am so my first morning on the hunt for coffee, I was reminded very quick that I was now on Island time and breakfast starts at 7:00am…. LOL. Beatrice was so sweet and accommodating and made sure that the rest of the week they had coffee ready for me by 6:30 am. A Big thank you also to Kimeron for making sure it was ready each morning and delivering to our door. Yes, There is coffee and coffee pots, in the room( but I don’t use any hotel coffee pots) so they could have just told me to use those but they didn’t. That meant so much! And their coffee was very good.
We took several cab rides to various places including IGA grocery for some snacks (brace yourself for the prices as everything is shipped in) The only cheap thing on the island is RUM. LOL. A taxi ride averages $8-11 per person. We also visited the Ritz for dinner, the Infiniti beachside bar at Grace Bay and the shopping areas nearby. These other hotels were nice and we highly recommend a visit to the Infiniti bar but there are alot more people here in this area. Coming from our touristy home state of FL, we prefer the WEST BAY CLUB where we stayed because it was a bit more quaint and private. We also came in May which we understood to be off season and we were thankful for that to have less people.
We stayed beachside for a majority of our stay enjoying food and fresh drinks from the beachside bar at WBC which were all very good, and we did enjoy the Friday Sunset BBQ at the hotel. The staff made sure our beach chairs were covered each day and had fresh towels. We would highly recommend the Island Vibes Boat tour to Iguana Island and snorkeling was a highlight of the trip and such a blast. Roshana can get that booked for you
It was a much needed mental break and relaxing trip. Thank you to all the staff that made it so relaxing and amazing. They even brought us mothers day flowers before we departed. We cannot wait to come back!
Also, We did have to have a negative positive Covid Test to fly home within 24 hrs of leaving and the staff even arranged that for us right at the Hotel. This was a stress reliever because it didn't take any time out of our day to go to another location.
Lisa & Jenn
Read more
Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: The Luxury Oceanfront Suite - beautiful views and very spacious!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Audrey Gonzalez, Marketing at West Bay Club
Responded 17 May 2022
Dear Lisa & Jenn, Thank you for choosing to stay with us at the West Bay Club! We are so happy to hear that you enjoyed your time here and found our property to be a paradise. Our team strives to provide each and every guest with a handmade experience, and it sounds like we were able to do just that for you. We appreciate you mentioning Roshana, Beatrice, Kenny, Kimeron, Rahon, and Alex. It means a lot to us when guests take the time to recognize individual members of our team who have gone above and beyond to make their stay special. We will be sure to pass on your compliments to them, and they'll be thrilled. Our beachside bar is a great place to enjoy food and drinks, and we're happy to hear that you found them all good. We also appreciate your feedback on our Friday Sunset BBQ and the recommendation for a boat tour to Iguana Island and snorkeling. It's wonderful to hear that you had a much-needed mental break and a relaxing trip. We hope you'll choose to stay with us again on your next visit to Turks & Caicos, and thank you for sharing your experience and rating us 5 stars.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I recently stayed at The West Bay Club in August 2021 in a one king size bed studio. We loved how the staff were friendly, especially Beatprice from the dinning area is the nice to talk with. We like how the property is set up, landscape is kept, nice beach staff, and most importantly how not too crowded of people staying. I guess due the location of the island and resort, it is not high traffic of guess which we liked. The housekeeper "April was very nice and maintained to keep our room well kepted, however she forgot our washclothes sometimes. I wished it the resort offered more beach view rooms. I was not happy with our view, we and people paid alot of money to stay here and wish to have ocan views. Studio rooms or garden view should be cheaper. Short drive from airport. I cant forget my guy Giovanni from the front desk!!! He is the best! He gave us a brief tour of the property, very friendly, suggested nice local restaurants via text, and help us book our four hour boat tour with "good vibes islands tour." Thanks Giovanni. West Bay Club Resort is a very good place to stay in Turks and Cacios. I would stay there again but prefer ocean view next time. I highly suggest in renting a rental car due the distance of other sites, affordable local resturants, and run things to do.
Read more
Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: ocean views and luxury suits only if you stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Audrey Gonzalez, Marketing at West Bay Club
Responded 7 Jan 2022
Hi mikals290, thanks for taking the time to review your stay with us. We're so glad you enjoyed your time at West Bay Club and found our staff friendly! We'll be sure to pass on this feedback to Beatrice, April & Giovanni. We're glad you enjoyed our property and found the island enjoyable as well. We would love to have you back again soon so we can make sure you have another exceptional experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are restaurants within asking distance, but we did rent a car to explore more of the city & eateries closer to the locals. If you do rent a car, GO TO OMAR’S!!!!! The restaurant next door at the hotel over got rave reviews. It’s trash. Don’t waste your appetite. Take that belly to Omar’s!
Not all the amenities are available without paying is what was told to us.
You should not have any problems getting a table for lunch. Dinner will depend on when you will be there and where you wish to dine. Prices for lunch and dinner vary depending on the restaurant. Drink prices are uniformly high, but generally on par with high end spots in Chicago and NYC.
You would have to contact the resort directly. I have no idea! West Bay Club and Grace Bay Club are sister organizations but not sure about Ocean Club.
…
"Just be mindful of the dining hours, especially if traveling with children so you can plan for meals and snacks accordingly."Read full review
…
PRICE RANGE
RM 1,962 - RM 3,053 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west bay club hotel providenciales, west bay hotel, west bay resort
LOCATION
CaribbeanTurks and CaicosProvidencialesThe Bight Settlement
NUMBER OF ROOMS
46
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingWEST BAY CLUB: UPDATED 2024 Resort Reviews, Price Comparison and 2,478 Photos (The Bight Settlement, Turks and Caicos) - Tripadvisor
Frequently Asked Questions about West Bay Club
Which popular attractions are close to West Bay Club?
Nearby attractions include Bight Reef (Coral Gardens) (0.6 km) and Unicorn Bookstore (0.6 km).
What are some of the property amenities at West Bay Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at West Bay Club?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at West Bay Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at West Bay Club?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to West Bay Club?
Conveniently located restaurants include Blue Water Bistro, Indigo, and Marine Room.
Are there opportunities to exercise at West Bay Club?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does West Bay Club have airport transportation?
Yes, West Bay Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at West Bay Club?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at West Bay Club?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to West Bay Club?
Many travellers enjoy visiting Cheshire Hall Plantation (4.5 km).