Room was not overly clean, dusty and hair from previous guest in shower! Was told due to our 2 night stay our room couldn’t be serviced! My husband mentioned about a foul smelling trash can on our floor near the ice machine, only to hear Kyle, the front desk clerk, ridiculing him to other guests a few minutes later as we walked by. So unprofessional!
I am in a regular room for the opening night of the Hampton Inn in Barrhaven. Wow. I do not think they missed anything. The Hotel is not only beautiful, but they seem to have thought about all the little things I think need attention when I stay at other hotels. I am not sure where to start. Yes, its the opening night and everything is new, but that not what caught my attention. The room is a little over sized. That is good. Parking is at the door, circles the building and is free. The room has a fridge, microwave and a safe. It is nice and updated. Barn door for the closet and bathroom so as to leave more space in the room. Lots of electrical outlets, USB plugs and a WI-fi router in the room. Seriously. Not down the hall. The WI-fi is perfect. No trouble connecting and it works. I am told that in the morning that the black out curtains will let me sleep in. The room will be nice and dark. We will see. The beds are nice and firm. The bathroom is modern and lots of room. Glass shower doors, not drippy shower curtains. Nice large elevators so the luggage fits. All in one trip. By the way, you can drive up to the side door to the hotel and the elevators are right there. I did not need to drag my luggage through the lobby and down the hall. Lots of Ottawa photos throughout the hotel.Nice touch. Decor on each floor is different so I knew I had gotten off at the wrong floor one time. Ice machine on every floor, so the ice bucket fill was easy. Did I mention that I can see the local Costco out my window. It is close to everything. Lone Star, Tim Horton's, Dollarama, LCBO, East Side Mario's, A&W, Montana's, Tutti Frutti, gas station....these are all a few minutes walking distance. Got a car, Wall-mart and others are a few minutes away. It was easy to get to as it was just off the highway from the US or Toronto. I like it. The staff was friendly and the room had a seal on the door showing it was ready and cleaned. The remote control was in a sealed bag. This is usually the thing I think of as being dirty when I check in. Nice touch. Look forward to future visits and the breakfast bar. PS: I travel a lot and don't write many new reviews. It all seems so repetitive, but this place is a fresh eye opener. Attention to detail has excited my reviewing skills.…
The Hampton Inn is a beautiful hotel with modern and new amenities, clean rooms and friendly staff. Check in was easy and quick, the breakfast was plentiful and filling. The bed was comfy and the hotel was quiet - we really enjoyed ourselves and were impressed. Thanks for a great stay!
The staff was very friendly and the rooms were clean. The complimentary breakfast was good. The pool and the gym is nice and seems very clean as well. Bottom line, I would definitely staff at this hotel again.
Except the breakfast who was terrible because of “covid” according to the staff. The facility is outstanding and clean. Location is great and the staff are welcoming and very kind. The pool is great too