We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Capella Ixtapa

Booking.comUS$308*
View Deal
#5 of 22 Hotels in Ixtapa
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$382*
US$308*
US$382*
US$382*
US$308*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Capella Ixtapa
Capella Ixtapa
Panoramas (45)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

657 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 494: English reviews
Start your review of Capella Ixtapa
 Click to rate
Lexington, Virginia
Reviewed 1 week ago NEW

Seeking a get-away for just my wife and me, we decided to visit somewhere we'd never been but in a country we love visiting and settled on this smaller resort area on the Pacific. My wife was a little concerned because she heard Ixtapa was "high rises and touristy" and wondered if we might want to stay in Zihua. From...

 Report
Helpful?
Thank LSWiese
San Diego, California
Reviewed 3 weeks ago

My wife and I just returned from 11 glorious days at Capella. Everything was perfect! Beautiful location, architecture and details. Wonderful, attentive and very friendly staff. The rooms are gorgeous with ocean direct ocean views, plunge pools and large dressing rooms/baths. We went to sleep every night listening to the waves crashing on the rocks below. It doesn't get any...

 Report
Helpful?
1Thank shustak2017
Houston, Texas
Reviewed 4 weeks ago

My wife and I stayed at Capella back in February for a quick 4-day get away. The worst part was the fact that you had to leave. The service and staff were utterly the best we've had in Mexico. Everyone was friendly & and hit that happy medium of checking-in/giving you your space. We stayed in an infinity pool suite...

 Report
Helpful?
3Thank JEHSRB
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your optimistic experience during your stay with us. We pride ourselves on being a unique place with genuine hospitality and I...

New York City, New York
Reviewed 18 April 2017

The hotel has a beautiful setting and every room gives new meaning to the terms ocean view or ocean front. The views are incomparable and the private pool a luxury. The rooms are generous and well defined and the bathroom was spacious with soft lighting and a great shower. For breakfast you could go to the lovely open air restaurant...

 Report
Helpful?
Thank Nancykay2015
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I am glad that you enjoyed the amazing views for the room and the pool. Thank you for your kind comment regarding service, we work hard to ensure the highest level of service and comfort. In your next visit, we will create another exceptional experience for you. I will make sure to pass along your compliments to the...

Reviewed 8 April 2017 via mobile

This is a great hotel, stunning views it seems from every room and vantage point . We loved our room on the 5th floor. We had plenty of sun for most of the day . We asked for a pool umbrella on our own deck and they happily provided it. The staff is great , service is good. It seemed...

 Report
Helpful?
3Thank Woodcrestmtb
Reviewed 8 April 2017 via mobile

This place has everything I was looking for: Great room, secluded, magnificent views of the ocean, private pool in each room and great food. Can't beat Mexican service. From Nancy in reservations, JC at the front desk, Pablo and Jorge from the pool restaurant. Incredible, just incredible. Philippe the hotel manger recommended us for dinner El Amuleto restaurant. You just...

 Report
Helpful?
1Thank Adotutu
Reviewed 8 April 2017 via mobile

We took the advice of the other posts on TripAdvisor and booked Capella for four nights for our first trip to Ixtapa. We also took the advice of TripAdvisor reviews to splurge and book the penthouse suite with the large patio and plunge pool. We are seasoned Mexico travelers---six trips in 10 months to different Mexico locations this year alone....

 Report
Helpful?
3Thank Denise D
Canadian in Dallas
Reviewed 7 April 2017 via mobile

Staff, food, view are all top shelf. We have family in ixtapa and come here for a night sans kids. So worth it. Incredibly relaxing, don't plan on doing anything at all, and loving every minute of it.

 Report
Helpful?
Thank Rugbytrauma
Ohio
Reviewed 20 March 2017

If you like luxury, privacy, comfort and friendliness then don't hesitate staying at Capella! We were overwhelmed with our 9 day stay at Capella Ixtapa starting from the minute we arrived and we're greeted by the friendly Gabo (bellboy), Connie (personal assistant) and Sarah (front desk). We travel extensively yet never experienced such genuine warmth and sincerity yet maintaining our...

 Report
Helpful?
4Thank SLP
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. I will make sure to pass along your compliments to the staff to let...

Saint Louis, Missouri
Reviewed 20 March 2017 via mobile

Amazing place- everyone had a private pool and patio, beautiful views, incredibly peaceful. Don't want to see anyone, that's fine, order room service. Our all inclusive included room service and a massage daily. Spa is fantastic. The food is to die for. Ceviche,sushi, steak, fresh guacamole. If you eat at the seafood place pick a few things and ask them...

 Report
Helpful?
1Thank Checkmatedesign
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: Thank you very much for your kind words. I am pleased to know that you had a great time with us and that we created a memorable experience for you. I am happy to know you really enjoyed your dinner at Seafood Market, our chef creates delicious dishes with the freshest seafood. We would to love to see...

1,237 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (934)
Viewed
Room/Suite (186)
Viewed
Pool/Beach Area (89)
Viewed
Hotel & Grounds (158)
Viewed
Dining (98)
Viewed
View from Room (65)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Other (327)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (291)
Viewed
Amenities (104)
Viewed
Beach (Off-Site) (2)
Viewed
Capella Deluxe (35)
Viewed
Capella Ocean Front (31)
Viewed
Main Pool (17)
Viewed
Penthouse (37)
Viewed
Dining (33)
Viewed
Secondary Pool (10)
Viewed
The Hotel (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Other (1)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Ixtapa hotels
3.1 km away
Sunscape Dorado Pacifico Ixtapa
2.6 km away
Posada Real Ixtapa
Posada Real Ixtapa
#10 of 22 in Ixtapa
393 reviews
2.9 km away
Krystal Ixtapa
Krystal Ixtapa
#17 of 22 in Ixtapa
741 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Las Brisas Ixtapa
Las Brisas Ixtapa
#7 of 22 in Ixtapa
1,914 reviews
3.6 km away
Barcelo Ixtapa
Barcelo Ixtapa
#3 of 22 in Ixtapa
2,504 reviews
1.3 km away
Azul Ixtapa Grand Spa & Convention Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM1,304 - RM2,231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Cancelon, Evoline ltd, getaroom.com, Priceline, TripOnline SA and HotelQuickly so you can book your Capella Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Capella Ixtapa staff and other travellers.
55 questions
Ask a question
New Jersey

See all questions (55)

Questions? Get answers from Capella Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I do t think there are any bad rooms! Only 59 ... all have terraces and pools and all ocean front ... some are a little larger than others.”
LSWiese, 22 May 2017 | Read review
“All the rooms have direct ocean views. Each room has its own A/C and spacious bath/dressing room. Very tasteful furnishings and linens.”
shustak2017, 6 May 2017 | Read review
“The infinity pool option provides more sun than the regular pool room.”
JEHSRB, 29 Apr 2017 | Read review
“All ocean view with your private infinity pool”
  • The veranda
  • The waves
  • Loved the view each morning
Nancykay2015, 18 Apr 2017 | Read review
“Not a bad room to be had. All have great views, plunge pools.”
brimackmat, 7 Mar 2017 | Read review
5 of 5
Booking.com
US$308* /night
View Deal
Orbitz.comUS$382
TripAdvisorUS$308
Hotwire.comUS$382
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates