We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Capella Ixtapa

#5 of 23 Hotels in Ixtapa
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Capella Ixtapa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

641 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Capella Ixtapa
See the most recent reviews
Showing 486: English reviews
Los Angeles, California
Reviewed 30 September 2013

Where do I even begin....This place is amazing. The views, the staff, the food, the rooms and ammenities were all 5star. From the moment we arrived till the time we left, we were made to feel like we were a part of a family. The friendlyness and knowledge of the staff made us feel right at home. This resort is...

 Report
Helpful?
1Thank Shonny S
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you very much for taking the time to write about your experience; we are thrilled to learn you had such a great time with us. You certainly are part of the family of Capella Ixtapa and we look forward to welcoming you again in the near future so you can enjoy sitting by our pool and admire...

Valencia, CA
Reviewed 15 September 2013

I am a very fussy traveler, and must have the "best" room in the "best" hotel. It's why I choose destinations and hotels. (Annoying right? Try traveling with me). Point is, we really liked this place...really, really liked this place. The view is so unsurpassed, the typical details that bug me rolled right off my shoulders. (Again, that's saying A...

 Report
Helpful?
5Thank Debovalencia
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Hola amigos, thank you so much for your visit and THANK YOU for your detailed review. How lovely to read your comments regarding your recent stay at Capella Ixtapa. I am pleased you experienced our dining options both A Mares & Seafood Market and that you enjoyed it!! Thank you for your comments regarding service, it is with...

Sydney
Reviewed 12 September 2013

What an incredible getaway ... So romantic and Margarita at the front desk was so nice we loved her! Looking into the pacific from your private inifinity pool=breathtaking.. The deluxe suites and capella deluxe suites are worth the upgrade, but either way you will be happy.. and hey rude americans.. treat the staff with respect please! some attitudes of the...

 Report
Helpful?
4Thank JLP8288
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I am glad to know you had a wonderful time at Capella Ixtapa. I completely agree with you, looking into the Pacific Ocean from your private infinity pool is just breathtaking and magical as well. I will be sure to pass on your kind words to Margarita. We would love to see you again at Capella Ixtapa and...

Mexico City, Mexico
Reviewed 10 September 2013

Capella Hotel is just superb, everything is perfect, view, room, bathroom, service, food, spa etc!!! This place is for couples and rooms are situated in a manner you have unbelievable view to the pacific ocean and 100% privacy. Normally room pools are just decorative, this one not. You call front desk and in 20 min it's 32 Celsius. You can...

 Report
Helpful?
2Thank Alejandro M
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you very much for taking the time to write about your experience during your stay at Capella Ixtapa. Your feedback is very valuable to us. I am pleased to hear you enjoyed our suites, the view, and our plunge pools. I will make sure to pass along your compliments to the staff to let them know about...

Mexico City, Mexico
Reviewed 6 September 2013

Very nice hotel, with a very friendly staff. Rooms are very nice and food is delicious. The look of the hotel is unique, really a Mexican style. My first time in Ixtapa was well spent. I love this hotel :)

 Report
Helpful?
Thank Tamara M
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Greetings from Capella Ixtapa and thank you for writing such a kind review and I look forward to receiving you again! Sincerely, Eliezer Quinones General Manager

Mexico City, Mexico
Reviewed 2 September 2013

Everything is THE BEST at this place, we enjoy every minute, the food, the sights, the people, thank you for have a nice place to relax and let us be!!! From the reception to our check-out we have all good experiences.

 Report
Helpful?
1Thank Luz Patricia S
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your nice review. I am indeed glad you enjoyed your stay with us and that you consider that this were your best holidays ever, this makes us feel satisfied and pleased. I truly look forward to assist you again in the future. Sincerely, Eliezer Quinones General Manager

Bogota, Colombia
Reviewed 28 August 2013

This is the first time a write a review I have been close to write some before for bad experiences. but in this case what convinced me was the excellent service from this hotel and all of their staff. This must be one of the most romantic places around the view will make you stay in your room most of...

 Report
Helpful?
2Thank ALINCE12
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Congratulations on your first review and thank you for such a positive feedback. How great that you were able to have a unique experience. I will make sure to let the entire staff know how much you enjoyed the service, the attention to detail, the food and the gorgeous suite. We would to love to see you again...

Los Angeles, California
Reviewed 27 August 2013

I visited this hotel with my two teenagers and we had a wonderful time. I was concerned about the activities that can be offered to my kids but we had a different one everyday. We went to La Isla, warm and clear water, we did cycling, horse riding and a yacht sunset. We really had fun and had the opportunity...

 Report
Helpful?
3Thank Norma S
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for sharing your experience. I am pleased to hear that you had an unforgettable experience with your children and took advantage of the activities available at the hotel. Dinner at Seafood Market definitely is great, and the environment, service and food quality makes it remarkable. I truly look forward to assist you again in the future....

La Paz, Mexico
Reviewed 26 August 2013

It was an amaizing experience, just a dream come true. Excelent dinning, great amenities, the best view. The room was in great conditions, clean, secure. Congratulanios to al the Capella team, our stay was just wonderfull. We'll surley be back son!!!

 Report
Helpful?
2Thank kzavala
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad you enjoyed your visit to our beautiful hotel. I am pleased to know that your future travel plans include return to Capella Ixtapa. We hope to have the opportunity to welcoming you back soon. Sincerely, Eliezer Quinones General Manager

Mexico City, Mexico
Reviewed 26 August 2013

If you want beautiful, romantic and relaxing it's a great place!! The views are breathtaking and the spa is excellent! This is a relaxing, romantic place to enjoy with someone special. This is a socially responsible hotel, which makes you feel as good as going to their spa.

 Report
Helpful?
1Thank Azahara30062012
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: Greetings from Capella Ixtapa and thank you for your review. I am glad to hear you enjoyed our property and magnificent Capricho Spa. I would like to take this opportunity to mention that you are correct, at Capella Ixtapa we have a genuine commitment to be supportive members of the community and be sensitive to the environment, I...

912 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (903)
Viewed
View from Room (63)
Viewed
Dining (98)
Viewed
Pool/Beach Area (86)
Viewed
Room/Suite (178)
Viewed
Hotel & Grounds (153)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Other (314)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Other (1)
09/04/2017 10/04/2017
Hotels you might also like...
Travellers also viewed these Ixtapa hotels
3.1 km away
Sunscape Dorado Pacifico Ixtapa
2.6 km away
Posada Real Ixtapa
Posada Real Ixtapa
#9 of 23 in Ixtapa
380 reviews
2.9 km away
Krystal Ixtapa
Krystal Ixtapa
#21 of 23 in Ixtapa
653 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Las Brisas Ixtapa
Las Brisas Ixtapa
#8 of 23 in Ixtapa
1,594 reviews
3.6 km away
Barcelo Ixtapa
Barcelo Ixtapa
#3 of 23 in Ixtapa
2,294 reviews
1.5 km away
Azul Ixtapa Grand Spa & Convention Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM1,427 - RM2,264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Despegar.com, Agoda and Jetsetter so you can book your Capella Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Capella Ixtapa staff and other travellers.
52 questions
Ask a question

See all questions (52)

Questions? Get answers from Capella Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a bad room to be had. All have great views, plunge pools.”
 of 5 bubbles brimackmat, 7 Mar 2017 | Read review
“All rooms have their own plunge pool with a terrace and an ocean view, you can't go wrong with any room.”
 of 5 bubbles SparkeyCD, 3 Mar 2017 | Read review
“Ive stayed in several rooms, all lovely,but I have to say The Penthouse is the way to go!”
 of 5 bubbles yoginiok, 3 Mar 2017 | Read review
“Not a bad room in the place. The penthouse suites are amazing and may be worth the upgrade. We were perfectly happy in our standard suite.”
 of 5 bubbles SteveTheStoneGuy, 1 Feb 2017 | Read review
“There are no bad rooms here. All overlook the ocean.”
 of 5 bubbles spaqueen12, 31 Jan 2017 | Read review
5 of 5
Expedia.com
* /night
View Deal
Booking.comUS$410
Orbitz.com
Hotels.com
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates