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Las Brisas Hotel Collection Ixtapa

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Las Brisas Hotel Collection Ixtapa
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1,464 Reviews from our TripAdvisor Community

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Showing 1,001: English reviews
Rice Lake, Wisconsin
Reviewed 1 week ago

Room was clean, toilet had issues. The hotel need to few updates in appearance here and there. The workers at the hotel were fabulous. The hot tub needed to be cleaned more thoroughly and the Jets, they were mildewy and moldy. Could use more shade umbrellas at the beach. Could use more security for noise at night . But we...

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Helpful?
Thank allenannjosephr
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for the review published about your recent stay at Las Brisas Ixtapa. We are happy to know you loved being with us. We are working on the issues you mentioned and rest assured that we will take care of each in order to provide you with a comfortable and unique experience when your travels bring you...

Greensburg, Pennsylvania
Reviewed 1 week ago

Resort was exceptionally clean, staff was attentive, specialty dining venues were beautiful with great food and terrific waiters, beautiful grounds and beach. The sunset every evening was amazing! Already planning a return visit!

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Thank jzpa
Seattle, Washington
Reviewed 1 week ago

We just spent 11 days at the Las Brisas hotel. Our favorite thing about the hotel was the secluded beach. One of the most beautiful views we have ever seen. We stayed on the Las Brisas Club level which was perfect for us since we enjoyed the breakfast each day. The staff at the beach club restaurant were just wonderful....

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1Thank Vickimsea
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: We appreciate the nice review about your recent stay at Las Brisas Ixtapa. It is good to know you enjoyed our installations, services and planning to return in the near future. We have taken note of your kind recommendation and rest assured that we are in the process in quoting lounge chairs for the beach. Our priority is...

Kelowna, Canada
Reviewed 1 week ago

For our 2nd trip to Ixtapa, after careful consideration of reviews & descriptions of this hotel, we booked for 13 nights. In order to experience the restaurants in town we chose breakfast buffet included in room booking. Our review of Las Brisas Ixtapa: PROS: - spacious, clean rooms all with ocean view but have to stand up to see it....

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Helpful?
Thank helpfultraveller99
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for sharing your kind review related to your recent stay at Las Brisas Ixtapa. We appreciate the feedback of our guests, in order to measure the quality of service we are providing. We have read your comments and rest assured that we will work on them to improve our services. We hope you will give us...

Illinois
Reviewed 2 weeks ago

The whole experience at Las Brisas was wonderful. I can't say enough about the staff and the friendliness of the people. I would highly recommend it to everyone. The views of the ocean were very scenic and the cleanliness of the beach and the entire facility was spotless. The people from the waiters, maids, clerks etc. were fantastic to deal...

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1Thank georgelindar
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Your nice review related to your recent stay at Las Brisas Ixtapa is highly appreciated. We are happy to know you had a wonderful experience and that you will recommend us to everyone. We are very proud to have all our staff working with us, as they make the difference in service, their attentions go beyond their duties...

Fort Frances, Canada
Reviewed 2 weeks ago

I am very conflicted on how to rate this hotel. I found the hotel and rooms very clean, a little dated, but overall no complaints. I enjoyed my morning coffee out on our very private balcony, but it was too hot in afternoon and evening to sit out on it. The staff was very friendly and helpful. And the food...

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Helpful?
1Thank KCC63
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for sharing with us the experience of your stay at Las Brisas Ixtapa. We have put special attention to your comments and we will take the proper actions to fulfill our guests’ needs to make their stays enjoyable and memorable ones. We hope to have the opportunity to welcome you back in a near future. Sincerely,...

Beaumont
Reviewed 2 weeks ago

The beach was amazing, unfortunately the beds were terrible. The mattress hasn't been changed since the place was built probably, was hard and miserable to sleep in. Our room placement also was above the entrance to the resort so at night with people returning from a night off the resort or a courtyard event no sleep. When we asked to...

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Thank harrysharonf
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for the review about to your recent stay at Las Brisas Ixtapa. We would like to inform you that during your stay, we were with a 100% occupancy and therefore we were unable to change your room. In reference to the mattresses, we have replaced almost all, the last 80 (king size) were changed recently. Also,...

Houston
Reviewed 2 weeks ago

Service was terrible I booked a double bed 2 months in advance only for them to give my room away for a conference they were having... I went to get ice and there were five bags inside full of water. The cleaning ladies kept on going in my room even when I had the do not disturb sign when I...

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Thank 321nmartinez
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: We appreciate the review regarding your recent stay at Las Brisas Ixtapa. Please accept our sincere apology for not meeting your expectations. Rest assured that we will focus our efforts to improve our services and facilities to have the opportunity of regaining your confidence and goodwill towards Las Brisas Ixtapa. Sincerely, The Management.

Shakopee, Minnesota
Reviewed 2 weeks ago

We went with another couple and enjoyed the private beach, no solicitors, the very very clean rooms and the great views of the ocean and our patio in our room. The restaurants were good and the beach snack bar was where we ate the most. We did the all inclusive package and 99% was included. They tell you when it...

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2Thank Lovethefam
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: We read the kind review published related to your recent stay at Las Brisas Ixtapa. It is much rewarding and motivating when guests like you were satisfied with the services provided by our friendly and attentive staff, who make the difference. We are varying our buffet to have more choices to delight our guest’s palate. Thank you for...

Lummi Island, Washington
Reviewed 3 weeks ago

As before, this trip exceeded our expectations. Yes the resort needs to reinvest some money into the hardscape, pool tiles and lounges, but the overall resort, natural beauty, beach and staff more than make up for these shortcomings. Management should be commended for hiring, retaining and developing such a loyal and gracious staff who make vacationers stay so special.. Many...

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3Thank sandycliff
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: We were pleased to know this is the second time you come to Las Brisas Ixtapa and that your expectations were exceeded like the first time. Rest assure that we will continue doing our best efforts to create new and relaxing experiences so you enjoy them in your next stay with us. Sincerely, The Management.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled into the side of a mountain and surrounded by tropical vegetation on one of the most beautiful beaches of the Mexican Pacific Riviera is where you will find this secluded tropical paradise that offers the perfect balance between recreation and relaxation. A private hilltop entrance leads into a stone courtyard with dramatic fountain, where porters escort new arrivals to the open-air reception area. Bright colors, high ceilings, and keyhole views of the Pacific Ocean highlight hotel's striking architecture. Las Brisas Ixtapa is a particular favorite of honeymooners for its romantic setting and rooms with private terraces, all with ocean views. ... more   less 

Additional Information about Las Brisas Hotel Collection Ixtapa

Address: Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM360 - RM800 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Las Brisas Hotel Collection Ixtapa 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Las Brisas Resort Ixtapa Hotel Ixtapa
Brisas Resort
Las Brisas Hotel Ixtapa
Brisas Ixtapa
Las Brisas Ixtapa Mexico
Hotel Style:
#4 Romantic Hotel in Ixtapa
#5 On the Beach Hotel in Ixtapa
#6 Top resorts Hotel in Ixtapa
#6 Luxury Hotel in Ixtapa
#7 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Las Brisas Hotel Collection Ixtapa staff and other travellers.
97 questions
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Questions? Get answers from Las Brisas Hotel Collection Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quieter room ask for one away from the lobby.”
 of 5 bubbles misvic820, 17 Feb 2017 | Read review
“Our room was on the 15th floor and away from the elevator. Very quiet and amazing sunsets from the balcony.”
 of 5 bubbles SoABTraveller, 16 Feb 2017 | Read review
“Upgrade to a Junior Suite, they are excellent!!”
 of 5 bubbles Ross2315, 16 Feb 2017 | Read review
“Any floor but 19 and above were great!”
 of 5 bubbles Lovethefam, 7 Feb 2017 | Read review
“All of the rooms have incredible views and privacy.”
 of 5 bubbles sandycliff, 3 Feb 2017 | Read review
5 of 5