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Club Med Ixtapa Pacific

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Club Med Ixtapa Pacific
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2,608 Reviews from our TripAdvisor Community

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Showing 1,980: English reviews
Reviewed 30 June 2012

Although the hit and humor weather were also far from optimal, we were very dissapointed to see how this club med is way below the standard we thought and paid top dollars for. The village itself has very low quality amenities. The pool area is very worn out and old. When we tried to access the beach it was close...

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Helpful?
1Thank Midnightruder314
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review

Dear Midnightruder314, Thank you for reviewing your trip to our Club Med resort. We are very sorry you were unsatisfied with your vacation at Ixtapa Pacific. What you experienced was not the norm for Club Med, and we hope you give us another chance in the future. We take your comments very seriously and will be addressing them immediately. Thank...

San Francisco
Reviewed 29 June 2012

We came here for a 7 day vacation that lasted forever. We hoped that this would be the ultimate vacation for our 4 young kids (9,5,3,1). The village is so old that some of the amenities (pool, beach, dining room, bars) look like they weren't updated since the 1960's. The kids activities were mostly playing ball in the sun or...

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Helpful?
8Thank ybensadon
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review

Dear ybensadon, Thank you very much for your comments regarding your visit to Club Med Ixtapa Pacific. We’re very sorry that you did not enjoy your trip. We also apologize that you were unsatisfied with the amenities; please know that your concerns are very important to us and that they will be addressed immediately. Thank you again for your feedback,...

Menlo Park, California
Reviewed 27 June 2012

First, I'll say that it rained non stop the ENTIRE time we were there. It was 2 inches of rain at least a day. So I will say that I probably would have liked it better had the weather been better. That said, the kids had a blast. The kids club is fantastic, one of my kids wept when we...

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Helpful?
Thank tcwright
Management response:

Dear tcwright, Thank you for telling us all about your vacation! We’re sorry that the weather was not favorable, but happy to hear that the kids were still able to enjoy their trip. It sounds as though you truly took advantage of some of our awesome activities and our delicious food. We would also like to thank you for your...

Santa Clarita
Reviewed 26 June 2012

Unfortunately it rained 5.5 out of 7 days of our trip, but the rain did not stop us from enjoying ourselves, ClubMed did. ClubMed has problems when it rains. They switch to a rain schedule, and switch back without notification (we missed out on the few "great" events because of this). They are extrememly disorganized with any variation and all...

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Helpful?
2Thank SEW24
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review

Dear SEW24, Thank you for your feedback regarding your trip to Club Med Ixtapa Pacific. We are very sorry to hear that you did not enjoy your stay with us. Please know what you experienced is not the norm for Club Med, and we are doing everything to rectify the problems you described. We take your concerns seriously and will...

Los Gatos, California, United States
Reviewed 26 June 2012

My family just got back from Club Med Ixtapa June 8 thru 15th. What a GREAT Holiday! We all had a blast; my kids 10 Girl and 13 Boy and my wife and I. The entire staff was so friendly from the leadership team, kitchen staff where all great, but I will call out a special thanks to the Sports/activities...

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Helpful?
Thank Rich S
Management response:

Dear Rich S, Thank you for writing such a kind review of your Club Med vacation! We couldn’t be happier to hear that your family took full advantage of all that we have to offer, including our awesome activities and helpful staff. They are excellent at what they do, and we’re glad you agree! We hope you will all be...

Rapid City, South Dakota, United States
Reviewed 23 June 2012

Just returned from Club Med Ixtapa. Our family includes two adults, a six year old boy, 3 year old boy and 14 month old girl. We thoroughly enjoyed our time there. At the time the petite club had primarily two year-olds which was difficult for our three-year-old son who is used to playing with hi six-year-old brother. As a result...

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Helpful?
1Thank Jay C
Management response:

Dear Jay C, Thank you for sharing your Club Med memories with us! We are thrilled that you felt comfortable with our childcare and that you and your wife were able to spend some relaxation time together. Thank you for sharing the tip about transportation, as we’re sure future guests will appreciate the advice. It seems as though you enjoyed...

Paris
Reviewed 21 June 2012

I won't bore you with more information about how great this club is. Not the *best* Club Med for us (we've been to some awesome ones, this one needs some remodeling in our opinion) but a great one nevertheless. But here is maybe an unusual review: we arrived on June 15, 2012, and that night a storm hit us. And...

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Helpful?
2Thank lanfeust_23
Management response:

Dear lanfeust_23, Thank you for sharing your experiences with us. We regret that your vacation was negatively affected by the weather and that you did not find your stay satisfactory. Please know that we value your feedback. We hope that you will come see us again soon for a sunnier stay! Kind Regards, Your Club Med Team

Brooklyn, New York
Reviewed 19 June 2012

We were at Ixtapa in late May with our two kids (3.5 yrs old and 16 mos old) after having been to Club Med Sandpiper in Fl several times before. We found Club Med Xitapa a nice change of pace. Beautiful beach nice food and best of all a great staff at Kids Club. They were at low occupancy since...

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Helpful?
Thank Max K
Management response:

Dear Max K, Thank you for writing a review of your Club Med experience! We appreciate your continued support and are happy to have provided another amazing family vacation. It is clear that you made a great connection with our staff! We hope you’ll be back again soon! Kind Regards, Your Club Med Team

Santa Barbara, California
Reviewed 18 June 2012

Ixtapa is by far the best Club Med we have ever been to. The facilities are on a par with superior hotels, the setting with long beautiful beach equals any resort. Layout of the resort is very "user freindly" in terms of convenience and access to all facilities. Rooms were very comfortable and had plenty of space. Food was typical...

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Helpful?
1Thank Bruce K
Management response:

Dear Bruce K, Thank you for choosing to share your Club Med memories with us! We are thrilled to have provided another amazing vacation for you and your family. We are happy to hear that you loved our staff just as much as we do, because they work hard to provide an amazing atmosphere. We hope you’ll be back again...

New York City, New York
Reviewed 17 June 2012

We had 10 people from 3 diferent familis there, age from 18-50 something. :) We had very active tennis players to pool chair lounger. All of us were happy. We have been to many club meds, so we knew what to expect - no frill, maybe some bugs (ants) in our room. We were very pleasantly happy. Our rooms were...

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Helpful?
1Thank mexico888
Management response:

Dear mexico888, Thank you for taking the time to tell us all about your stay! We couldn’t be happier to hear that our staff and accommodations exceeded your expectations. We hope you’ll be back again soon for another relaxing massage! Kind Regards, Your Club Med Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the wonders of Mexico during your stay at Ixtapa Pacific, a heavenly Mexican hacienda-style all-inclusive resort, elected as one of the ‘world’s best’ family resorts by Trip Advisor. Travel to Club Med Ixtapa Pacific and enjoy a carefree all-inclusive vacation in spectacular sceneries, as the resort is nestled between the Sierra Madre mountains and the shores of the Pacific Ocean. A hassle-free stay for you, an adventure for your kids: practice your favorite sports, indulge at the Spa* or relax on a lounge chair on the breathtaking beach while your children are entertained at Club Med's world-famous Children's Clubs with dedicated activities and sports for children and teenagers, for each age group, and all coordinated by qualified and enthusiastic professionals. Already one of the best family resort for those traveling with babies, this environmentally-friendly hideaway also offers activities for adults. ... more   less 

Additional Information about Club Med Ixtapa Pacific

Address: Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM729 - RM3,288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Ixtapa Pacific 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Club Med so you can book your Club Med Ixtapa Pacific reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Ixtapa Pacific Hotel Ixtapa
Club Med Zihuatanejo
Zihuatanejo Club Med
Ixtapa Club Med
Hotel Style:
#1 Top resorts Hotel in Ixtapa
#1 Spa Hotel in Ixtapa
#1 Family Hotel in Ixtapa
#1 On the Beach Hotel in Ixtapa
#1 Luxury Hotel in Ixtapa
#3 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Ixtapa Pacific staff and other travellers.
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Questions? Get answers from Club Med Ixtapa Pacific staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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