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Holiday Inn Resort Ixtapa

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Holiday Inn Resort Ixtapa
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1,221 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Ixtapa
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Showing 736: English reviews
Qualicum Beach, Canada
Reviewed 3 weeks ago

The Holiday Inn was a little older but the beds were very comfortable, and rooms were very clean. The staff were fantastic and you could not beat the location. Town was right across the street and the buses were easy to use to get around. The beach was the highlight......FANTASTIC ! Walked every morning .....we would go back, maybe try...

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Helpful?
Thank Shannon r
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Shannon r Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Reviewed 3 weeks ago via mobile

We loved this hotel. Everything is so close to our hotel room. Lovely beach and pools will visit again soon. No fridges in some rooms and ac just kept the room bearable but we are there for the weather the beach the pools. The weather was amazing everyday. Love the large market right across the street for entertainment shipping and...

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Helpful?
Thank RB9246
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear RB9246 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Reviewed 3 weeks ago

Nice place close to all the nightclubs and restaurants across street. Hotel staff where all nice, room was good, had troubles with toilet was looked after promptly.Orlando the pool bartender TOP NOTCH,he would see you coming and drink would be waiting. Hotel manager don't let him get away, he deserves a wage adjustment.Food was good always found something to eat....

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Helpful?
1Thank bones6969
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear bones6969 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thankas for your suggestion. Sincerely, The General Management

Buffalo, New York
Reviewed 3 weeks ago

My wife & I had a great room #3207. Room had lg. balcony & overlooked lush garden with many birds. the staff were eager to please & friendly! tips were greatly appreciated. The Mexican fiesta on sat. was awesome. Picture a highly decorated Mexican square with food stations all around.The evening ended with a marvelous performance of Mexican dancing. Highly...

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Helpful?
Thank 881elvis
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear 881elvis Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Managament

Fremont, Wisconsin
Reviewed 3 weeks ago

This was our first time going on an all inclusive and I was very excited just to be let down. we were given the impression that we would have a variety of food to choose from through out the resort. We found all three restaurants to have the same buffet. There were mostly chips with different sauces and not much...

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1Thank skwrll
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear skwrll Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Waunakee, Wisconsin
Reviewed 3 weeks ago

We take a big family vacation about once every 5 years and came back to Ixtapa after not having been here for 15 years. To our delight, it has not changed much. We decided to go all-inclusive this time since our kids were older and of drinking age. It worked out very well for our family. The food, which seems...

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Helpful?
1Thank pckeenan
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear pckeenan Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you for your comments. We are working on it Sincerely, The General Management

Langley, Canada
Reviewed 3 weeks ago

This is my second time staying at this hotel.I stayed for 3 weeks from march 1 to march 22/17 And what i can tell you is this hotel has probably the best grounds and location on Ixtapa beach. It may only be a 3.5 star hotel because it is old but the staff working there make it a 5 star....

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Helpful?
Thank wayne662
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear wayne662 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Reviewed 4 weeks ago via mobile

Ixtapa it's a great place with one amazing beach, the hotel was average but the food was terrible, the breakfast was ok but lunch and dinner was really disappointing, it was a business trip but i will never pick this place for holidays.

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1Thank Jimena A
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Jimena A Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Reviewed 4 weeks ago via mobile

We were here less than 24 hours and have experienced the following: wet bathroom floors, no hot water for shower, no seats at bar due to many children, locals took our towels and moved them from our four reserved pool chairs and put them into one. We just got here so hoping things will get better. Honeymooned at the Krystal...

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Helpful?
2Thank Sondra W
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Sondra W Thank you for letting us know your experience at our resort, it is very important to us and we are already working on it. Sincerely, The General Management

Reviewed 4 weeks ago via mobile

Just finished a week long stay. As most reviews have indicated, the food could be better. Not terrible, just repetitive and blah. We supplemented our meals by heading across the street to the various restaurants within walking distance. Location is great, beach is great and the employees are awesome. My biggest gripe is that we use IHG points each year...

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Helpful?
2Thank Mike W
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Mike W Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. In reference to the points, we are reviewing that topicWe...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM559 - RM1,302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Hotel Style:
#11 On the Beach Hotel in Ixtapa
#12 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Ixtapa staff and other travellers.
80 questions
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Questions? Get answers from Holiday Inn Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The tower is all update, including great beds and AC and all have ocean view.”
GinGer123_11, 20 Apr 2017 | Read review
“the highrise building has only ocean view rooms and that was spectacular.”
seona2203, 10 Apr 2017 | Read review
“Make sure you don't pay too much - it is and old hotel”
Travllindude, 7 Apr 2017 | Read review
“Our room was by the court yard.”
bones6969, 29 Mar 2017 | Read review
“All rooms in the tower face the ocean so ask for a room with a balcony or terrace.”
  • View from room
pckeenan, 28 Mar 2017 | Read review
5 of 5