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Azul Ixtapa Beach Resort & Convention Center

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#7 of 23 Hotels in Ixtapa
Certificate of Excellence
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Azul Ixtapa Beach Resort & Convention Center
Azul Ixtapa Beach Resort & Convention Center
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725 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Toronto, Canada
Reviewed 3 days ago NEW

We just got back from the Azul and we have been telling everyone we know that this is the place they need to go for their next Mexican vacation. The hotel rooms are spacious and clean with balconies overlooking the water. The staff at every level is polite, friendly and helpful. It seems that everyone is willing to go out...

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2Thank Tony N
San Antonio, Texas
Reviewed 5 days ago NEW

First let me say we enjoyed this resort and will return. The views across the resort grounds and pool, the island not far away, and the ocean were breathtaking - great sunsets. We enjoyed sitting out on our balcony having a cup of coffee in the mornings and taking in the view. We were very pleased with our 1 BR...

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4Thank mikee47
Alberta Canada
Reviewed 5 days ago NEW

This was our first visit to Ixtapa. The weather was absolutely fantastic! The staff at the resort were incredible. Sometimes their English wasn't the best but they were attentive (especially some of the waiters around the pool who went out of their way to go get my favorite drink). The room was great - I didn't realize until the second...

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4Thank Justusalbertans
Cold Lake, Canada
Reviewed 1 week ago

Travelled to Ixtapa mid January with my Adult Daughter. This was the first time visiting Ixtapa and we struck it rich by booking our vacation at the Azul Ixtapa Resort! Sunwing reps were awesome and I can't say enough about the Staff and the resort! Rooms were clean and all rooms are Ocean view, we were able to change our...

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6Thank dchequis
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Abbotsford, Canada
Reviewed 1 week ago

Great resort for an amazing experience. We stayed here last year and am guilty for not reviewing this resort earlier!! Friendly staff, great food, great pools and amazing French fries!!.... the island view from every room is incredible. Cheap massages on the beach on the way to see the crocs!!!...:) Sunny and hot every day... We will be back Ixtapa!!...we...

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4Thank tpjmfootball
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Stoney Creek, Canada
Reviewed 2 weeks ago via mobile

If you are looking for a family resort that has something for everyone in the family then this is the place to go The most courteous front desk staff and bell hops. Miguel and Ivan the sunwing reps are absolutely wonderful people. Live entertainment every morning by Senatra's long lost brother, and the man sounds like Cherubs strum his vocal...

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7Thank DrDude1986
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 2 weeks ago via mobile

My husband and I recently spent a week at the Azul Ixtapa and had a wonderful time. Everyone was friendly and helpful, the food was delicious, the pool is beautiful with a great swim up bar, and the sunset views can't be beat! Be sure to make a reservation to have dinner at the Oyster Bar. It is the most...

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2Thank A TripAdvisor Member
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: Thank you for so thoughtfully acknowledging the service and personal courtesy you received during your recent stay at Azul Ixtapa Hotel. We will look forward to the privilege of serving you. Sincerely.- General Manager

Kitscoty, Canada
Reviewed 4 weeks ago

We traveled in February with a large group of people. ROOMS - Quite nice, ocean view and we had a balcony. But the fridge was not stocked. We did get two bottles of water each day and bottled water was readily available at all the bars. FOOD - Three buffets in the evening, Mexican, Italian, and Oriental. However, there were...

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9Thank princess19552016
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest.- Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Didsbury, Canada
Reviewed 4 weeks ago via mobile

Overall the Azul was a great experience. The pools are kept clean, and the resort was beautiful. It was cheaper for us, a family of 4, to book separate rooms (1 adult, 1 child per room), than it was to book all together through sunwing. We were able to upgrade to adjoining rooms for a small amount. The rooms were...

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5Thank Kfmilburn
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Saskatoon, Canada
Reviewed 4 weeks ago

We traveled in a group from Canada for a week of fun and sunshine! We had a fantastic time! The staff at the hotel were friendly, accommodating, and went out of their way to make our stay one of the best! We had a very large group of 60 people and the hotel added to our fun by giving us...

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10Thank heather1234568
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation

Additional Information about Azul Ixtapa Beach Resort & Convention Center

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM636 - RM1,408 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Ixtapa Beach Resort & Convention Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Hotel Style:
#4 On the Beach Hotel in Ixtapa
#5 Top resorts Hotel in Ixtapa
#6 Family Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Beach Resort & Convention Center staff and other travellers.
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Questions? Get answers from Azul Ixtapa Beach Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, ask for an upper room to get views above the palm trees. We were on the 7th floor and loved the view.”
 of 5 bubbles mikee47, 24 Mar 2017 | Read review
“Main building offers easier access(less walking) and higher floors is what I prefer as well as a corner unit”
 of 5 bubbles dchequis, 17 Mar 2017 | Read review
“We stayed at top level and had gorgeous views (toddler approved)!”
 of 5 bubbles GSilva6, 22 Feb 2017 | Read review
“Rooms on third floor and closer to convention center have a beautiful views and are quiet.”
 of 5 bubbles vanessasG6968HA, 13 Feb 2017 | Read review
“If staying in the main building, rooms around the centre of the hotel carry noise from the bar. Either end of the hotel will not be noisy.”
 of 5 bubbles whitewine4, 5 Feb 2017 | Read review
5 of 5