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Hotel Fontan Ixtapa

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Traveller (769)
360
Panoramas (12)
Room & Suite (150)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Parking
Free Internet
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Park View
HOTEL CLASS
Hotel links
Visit hotel website
1,802Reviews
1,015Photos
99Q+A
94Room tips
Traveller rating
  • 875
  • 399
  • 285
  • 125
  • 121
Time of year
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  • English
Popular mentions
Hot water, rare. Pool bar could have more staff during busier times. Lobby bar was the same thing but Homero and Joel did a great job keeping up. Same with Fernando at pool bar. A couple of times in the buffet I had a table shown to me, wh en I got back with my meal it had been
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Review collected in partnership with this hotel
Response from Mariana R, Guest Service Manager at Hotel Fontan Ixtapa
Responded 2 days ago
Good afternoon , We are glad to know that you returned home with good, we want to thank you for the time it took to write us for your opinion is of great value. We will take your suggestions into account in order to increase the quality of the service. We would like to congratulate Messrs. Homero, Fernando and Joel for standing out in providing a personalized service to each of our guests. We wholeheartedly offer you an apology for how the perception of the service was generated in the Bufette restaurant, I will send your message to our Food and Beverage manager so that he can make immediate corrections. Please from now on feel with the full freedom to contact us for anything you need and we will gladly help you. We will be very attentive to your arrival for your next vacation.
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I stayed the first week of February. Overall good stay. Had a room in C block at end (facing street). There are a few units mine included that don't have balconies. Was great room though, king bed, nice and clean just no balcony to dry stuff. Food was not bad, I always found
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Response from Mariana R, Guest Service Manager at Hotel Fontan Ixtapa
Responded 2 days ago
Good afternoon mr. CJtravel, We want to thank you for the time it took to write us for us your opinion is of great value because it helps us to know how we are moving forward. It's good that your stay was totally to your liking, that it was good that you relaxed in the room. We are glad to know that you had the opportunity to observe the sunset on the beach. We have the certainty that your feeling of happiness will be shared with your friends and family so that like you they can have fun. We will be very attentive to your arrival for your next vacation.
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417/5000 I loved the place, the site is small, friendly. The employees are smiling and very kind. The temperature is perfect, it's always nice. The buffet is very good. We feel safe when we walk in the city. A lot of flea market. I intend to return next year but this time two
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Review collected in partnership with this hotel
Response from Mariana R, Guest Service Manager at Hotel Fontan Ixtapa
Responded 2 days ago
Good afternoon Scenic48175350371, We want to thank you for your valuable message, your opinion is of great value. Good thing you enjoyed the time of your vacation and we can say that the main objective of your vacation was fulfilled, it's good that the perception of your vacation was totally pleasant. We are glad to know that you took the opportunity to know the typical places of zihuatanejo and we are certain that your feeling will be shared with your family and friends, so that like you, they also have the opportunity to enjoy a beautiful experience vacation We will gladly welcome you for your next vacation.
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Very good place to stay with or without children ! very accommodating. Activities staff are very fun...this included Ana and Raphael! The only problem was that the bicycles are in disrepair! The activity staff have no tools or anything to repair the bikes and have 2 daily trips
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Review collected in partnership with this hotel
Response from Mariana R, Guest Service Manager at Hotel Fontan Ixtapa
Responded 1 week ago
Good evening We are happy to read your comment because we realize that he enjoyed his holidays especially for the animation activities. As for the physical condition of the bicycles, thank you for letting us know about the maintenance of the bicycles. Please give it to us immediately if you need it. We will make a special congratulation to the young people of Ana and Rafael animation for standing out in providing a personalized service to each of our guests. Please from now on feel free to contact us for anything you may need, we will gladly help you. We will gladly welcome you for your next vacation.
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So we went to this resort, myself and my friend....the hotel and the staff were very graceful and kind...very attentive, we really do miss the hotel staff. The food was great and the rooms were quite clean. The only thing I was COMPLETELY turned off and disgusted about was the
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Response from Mariana R, Guest Service Manager at Hotel Fontan Ixtapa
Responded 1 week ago
Good afternoon, We want to thank you for the time it took to write us, for us your opinion is very important because it helps us to know how we are progressing. Good thing the perception of the service was positive, he enjoyed the seasoning of the food, we imagine that they had a nice restful sleep in the comfortable and remodeled rooms. We really regret the spa issue, and we feel very confused, which is why we take the liberty to investigate and we can say that I told the person in charge of our spa Mrs. Rosario, who told me that her spa is called " Sanación Spa "and inside his staff does not have anyone working with Alberto's name. We really feel very much what happened and what we can help you with pleasure we will do. Please from now on feel free to contact us for anything you may need. We will be with open arms for the return of your next vacation
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
magnifique coucher de soleil, pris du balcon de la chambre
Vu de ma chambre sur la piscine le soir
Professional photo exclusively commissioned by TripAdvisorHotel Fontan Ixtapa
The Standard Double Oceanview at the Hotel Fontan Ixtapa
View from room 420
View from our suite room 835
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12345630
Good day, Miss. Colleen D, We are glad to know that you already have a reservation with us, thanks for the time it took to write us. Regarding your requirement of the rooms with balconies, I inform you that as a hotel insudtria we are, we administer the rooms, which are available according to the occupation, on my part what I will do is place the comments within your reservation, so that You will be considered in a room with a balcony. Could you tell us who is the reservation? Please from now on feel with the full confidence of contacting us, for anything you might need. We will gladly receive it for your arrival.
0 votes
Good day, Miss Beverly M, We are glad to know that you will be staying with us and that you will enjoy the beach, I inform you that our beach is strong, but you can do the snorkeling activity. Please from now on feel with the full confidence of contacting us, for anything you might need. We will gladly receive it for your arrival.
0 votes
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Buenos Días, aprox a 20 min del hotel, hay taxis controlados en el aeropuerto. Saludos
0 votes
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Good morning Mr. dwasal, We want to thank you for staying with us. I would like to inform you that in fact we have clamato juice in the hotel to prepare drinks with beer. Please from now on feel with the full confidence of contacting us, for anything you might need. We will gladly receive it for your arrival.
1 vote
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Good evening, We are glad to know that you will be on vacation. Our remodeled rooms are in tower C. From now on, feel free to contact us and we will gladly help you. We will gladly welcome you for your next vacation.
0 votes
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12345620
" Nothing to comment on the rooms, I showered and slept."
"you do have a nice view of the ocean from the 6th floor"
"Tower C rooms are renovated. Not sure about others"
"Coffee maker in room "
"update room furnishing "
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12345619
PRICE RANGE
US$107 - US$236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort fontan ixtapahotel fontan ixtapafontan ixtapa beach resort
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
473
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