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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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2,166 Reviews from our TripAdvisor Community

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Showing 1,399: English reviews
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North Vancouver, Canada
Reviewed 2 days ago NEW

A great 10 days!!! the staff from the front desk, leo, to the bellboys, to the servers and the day team and especially the pool bar staff were awesome. Raymundo and simon at the poolbar are awesome, always smiling and having fun with the guests!!! Juan , isodere, and marcello in the vip club lounge were also top shelf. A...

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Helpful?
Thank northvanlovebirds
Winnipeg, Canada
Reviewed 2 days ago NEW

As the title says, I'm feeling that four stars may be a little generous for this hotel. Overall, we were happy with our stay, and maybe if someone goes in with reasonable expectations they will be as well, however we probably wouldn't go back to this specific hotel. Having said that, Ixtapa itself is lovely and the hotel is situated...

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Thank AN91
Reviewed 3 days ago NEW

I loved vacationing at Sunscape Dorado in Ixtapa. This was our second trip there in 3 months. The hotel is very affordable and comfortable. The staff is amazing and very accommodating. Everyone that works there is so helpful and they go out of their way to make you feel welcomed, especially the bartenders at the swim up bar! However, I...

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Thank Hortencia A
Cabo San Lucas
Reviewed 3 days ago NEW

Old and run down, noisy even on TOP floor 21 above the compressors and thumping music until 4am. Was hoping for good food - NOT. Italian was ok and service was good but nothing else was 'fresh' ... Felt duped by the Expedia rating of 4* and will never use them again. The pool - can't even bare to go...

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Thank dkellymac
Vancouver
Reviewed 4 days ago NEW

Hotel The hotel has a great location, great beach, and is a really nice size. The rooms are clean, and most of the beds are comfortable, but the kids beds are hard. We had a connecting room with a king and two doubles. The king was good, but the doubles were hard. The hotel is full of Canadians, and it's...

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2Thank xuamox
Vancouver, Canada
Reviewed 1 week ago NEWvia mobile

Sunscape is a pretty decent place for an all inclusive vacation! Rooms are clean, and include a mini bar with beer soda juice and water each day. Wifi is free in the lobby. Food is best at da Mario (a la carte), worst at bluewater grill. Buffet is small but tasty. Pool is a good size with good service at...

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1Thank cherry251
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Cherry, Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share this information with them. We are on vacations this weeks that way we...

Calgary, Canada
Reviewed 1 week ago

lots of Canadians to have fun with. They even have Clamato juice Daily entertainment and activities are well coordinated and can be enjoyed by everyone. The 4 different restaurants offer a variety of good food. The swim up pool bar staff really raise the bar for this resort . Raymondo and Simon excel at their jobs

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1Thank armywifepa
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at Sunscape Dorado. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service....

Calgary, Canada
Reviewed 1 week ago

Stayed at the Sunscape for 10 days April 7-17th for a vacation as a couple. Rooms and amenities: When we arrived our room was ready but not exactly the greatest view. My boyfriend asked for a different room and was told the hotel was completely booked but they would submit our request. The next day he checked and was told...

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1Thank ldp2017
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, On behalf of Sunscape Dorado Pacífico Ixtapa staff and myself, I would like to thank you very much for your very nice and kind review of us on TripAdvisor. We are really happy to hear that we met your expectations. And to know that our staff made your stay fantastic. Thank you also to let us know your...

Surrey, North Dakota
Reviewed 1 week ago

The service at this resort was exemplary. We were met at the airport by Enrico, the Air Canada Representative, and driven to the Sunscape in a big bus. During the drive there, Enrico did an excellent commentary about the landmarks along the way. This helped us plan for future trips around the area. We actually felt like celebrities when we...

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1Thank Lorru9145
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Thank you very much for taking the time to share your experience with us. We are very pleased that you enjoyed your vacation at our Resort and that we met your expectations. Your review only strengthens our commitment to customer satisfaction. We look forward to seeing you again in your home away from home, and be part of your 51th...

Victoria, Canada
Reviewed 1 week ago

This is my fourth time to Ixtapa and second to Sunscape. I have stayed at the Tesoro as well as the Barceló. Sunscape has offered the best service in all areas. The beach, bar, and restaurant services are particularly sensational. We preferred to eat at Blue Water most lunch times, as the atmosphere was so relaxing - and they made...

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1Thank jmkmaan
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, On behalf of Sunscape Dorado Pacífico Ixtapa staff and myself, I would like to thank you very much for taking the time to share such a nice review of us. It's an honor to hear this kind of comments of you, they very nice. We are very pleased to know that we met your expectations and beyond. We...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM660 - RM1,496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
223 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“can't help you - we had a great view but over top of noisy compressors on floor 21”
dkellymac, 24 Apr 2017 | Read review
“Phone ahead and request a full view”
xuamox, 23 Apr 2017 | Read review
“Higher floor with ocean view are great”
armywifepa, 19 Apr 2017 | Read review
“The higher, the better!”
jmkmaan, 17 Apr 2017 | Read review
“The higher floor rooms seemed quieter”
hevymud, 17 Apr 2017 | Read review
5 of 5