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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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2,028 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
Calgary, Canada
Reviewed 29 March 2014

We have travelled quite a bit and this resort is a very close second for us. As others have already said, the Food - Very Good, the Staff - Excellent, the Pool - Very Good, the Beach - Outstanding. A few comments, the buffet while small was very good, the bars around the pool could have been open a little...

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2Thank naturaltraveller1000
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear naturaltraveller1000, I would like to thank you so much for giving us the opportunity to visit our resort and Ixtapa, it is nice to read that you had a good time here with us, also I would like to thank you for taking the time to write such a nice review of us on TripAdvisor, your comments are very...

Westbank, British Columbia, Canada
Reviewed 28 March 2014 via mobile

Windwrful place to stay. Great food, lots of dinner choices and restaurant options in the resort. Swim up bar, pool service was exceptional, Carlos, part of the pool entertainment team is great, all the staff frim the greetings upon arrival , to the wait staff, and our wonderful housekeeper consuella... we had a great vacation , and hotel location central...

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1Thank Ruth T
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Ruth T, I would like to thank you so much for giving us that nice review on TripAdvisor, your time and opinion are so valuable to us. It is so nice to know that our staff made a good job by making of your 6th. anniversary an unforgettable experience, we are fully committed to provide an excellent service to...

Richmond Hill Ontario
Reviewed 28 March 2014

Just got back a few days ago and want to say when we arrived at the resort we were pleasantly surprised!!! We were greeted with phenomenal staff and by the end of the week there was NOT one staff member we did not love!!! They are all so friendly and so helpful, they know how to make your vacation incredible....

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Thank Dynabod
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Dynabod, On behalf of Sunscape Dorado Pacifico Ixtapa Staff and my own, I would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor. Your opinion is very important to us. It is so nice to hear that you enjoyed your time in Ixtapa and that our resort services...

Springfield, Oregon
Reviewed 27 March 2014

This resort was amazing upon arrival! We were greeted with a tasty tropical drink along with a wet towel while we were checking into our room. The lobby staff were all very friendly, our favorite was Fredy who escorted us and our luggage to our room. He spoke English well and enjoyed helping us with our Spanish. Surprisingly with all...

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1Thank Alyssa R
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Alyssa R, On behalf of Sunscape Dorado Pacífico Ixtapa, i would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor, your comments are very important to us they show us our opportunity areas as well as our strengths. It is a pleasure to know that you enjoyed your...

Mississauga, Canada
Reviewed 27 March 2014

My husband and I just got back two nights ago from the Dorado, I cannot say enough about this resort, it was amazing..and yes I AM picky. food..room, resort...staff, entertainment..all 10 stars in my opinon, the resort was spotless, we met so many wonderful people there, its a small resort, which I believe adds to the atmosphere of this resort....

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1Thank Kathleen S
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Kathleen S, I would like to thank you so much for your nice feedback of us on TripAdvisor, we appreciate the time that you took to put down in words your experience at our Resort. Every day we work hard to achieve our guest's satisfaction and comfort, and it is nice to know by comments like yours that we...

Burnaby, Canada
Reviewed 26 March 2014

We returned 2 days ago,after a two week stay. I wish it had been longer. We have stayed in many all inclusives and we so enjoyed our stay. The hotel is one of the smaller that we have stayed in, but we enjoyed this aspect as we met so many nice people. We did not find the elevators a problem....

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Thank 193,541
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear 193541 , I would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor, after 15 years of not writing one it is an honor to know that we earned it. Your opinion and observations are very valuable to us, please be completely sure that we will share them...

Calgary, Canada
Reviewed 25 March 2014

This resort is absolutely stunning! It was very clean... the main lobby, the front entrance, the pool area, beach and hotel rooms. The staff is outstanding, probably the best service I have ever received anywhere. They provide pool service, beach service as well as a swim up bars and a few bars near the beach and pool. There is lots...

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Thank 7_kl
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear 7_kl , On Behalf of Sunscape Dorado Pacífico Ixtapa staff and my own I would like to thank you so much for your nice comments on TripAdvisor. For us is very heartwarming to know that you enjoyed our facilities and Ixtapa and that you would come back to our resort. For us it would be an honor to welcome...

Milwaukee, WI
Reviewed 23 March 2014

I have absolutely no complaints about this resort. Check in was fast. No problems with the elevators except one time when too many people crammed in WITH their luggage and it wouldn't open. People, no more than 7 at a time and no heavy suitcases! Restaurants are great--loved not having to make reservations or wear those stupid bracelets. the only...

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2Thank WIAnnabanana
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear WIAnnabanana, On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own I would like to thank you so much for sharing your comments with us on TripAdvisor. We value your time and opinion and the observations you have kindly made. Our main goal is to provide a service of excellence in a comfortable atmosphere and create our guests...

Calgary
Reviewed 22 March 2014

When we plan our trips to Mexico, we always check the calendar to ensure that we do not book during periods when the resort will be packed due to civic, school, or religious holidays. In our experience, avoiding peak periods is the key to ensuring an enjoyable vacation experience. We visited Sunscape Dorado for the first time, February 28 to...

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3Thank PappaToopy
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear PappaToopy , I would like to start by thanking you so much for taking the time to write a detailed review of us on TripAdvisor. Your feedback is very important to us. It is very nice to know that you had such a great experience with us, and that we fulfill your expectations, every day our staff works hard...

Amberg, Wisconsin
Reviewed 22 March 2014

This was the first time for my husband and I at this resort. Everything was very clean, staff was nice, helpful, and have a good command of English so communication was never a problem. Restaurants were nice and the food was good. The pool area was well kept and the pool bathroom were very clean. We were able to leave...

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1Thank aoldenburg
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear aoldenburg, On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own I would like to thank you so much for taking the time to write a review of us on TripAdvisor. Your time and opinion are very valuable to us. It is so nice to read that you enjoyed your time here in ixtapa and the resort despite...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM740 - RM1,560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have fantastic views.”
 of 5 bubbles 260lynnr, 24 Feb 2017 | Read review
“Rooms on the north side are much better rooms, the view is better and there's not as much noise at night from the clubs in town.”
 of 5 bubbles 370paulinee, 21 Feb 2017 | Read review
“Choose a northwest facing ocean view room.”
 of 5 bubbles randygi, 20 Feb 2017 | Read review
“Furthest away from Senor Frog's!!”
 of 5 bubbles 5hoppy4, 19 Feb 2017 | Read review
“Rooms that face town and partial ocean view are very noisy on Saturday night booming very loud until 5am.Best room numbers in in 14 - 18”
 of 5 bubbles superlean3, 17 Feb 2017 | Read review
5 of 5