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Pacifica Resort Ixtapa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$275*
US$134*
US$275*
US$275*
US$134*
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Pacifica Resort Ixtapa
Pacifica Resort Ixtapa
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1,023 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Reviewed 3 days ago NEW

Our recent stay at this resort was superb and one of the biggest contributors to that was the service from the amazing staff! Napoleon from the concierge team contributed significantly to the success of our vacation. He literally checked in with us every day (but not in an annoying way) to make sure all was good and to see if...

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Thank Hillary N
Indian Harbour Beach, Florida
Reviewed 1 week ago

We travelled here using our RCI timeshare with the all-inclusive option. We stayed in a one bedroom unit with a partial kitchen that had two couches that could be converted into two beds for our children. We stayed during Easter week, the peak season for travel in Mexico and were probably one of three non-Mexican families staying at the resort....

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1Thank PrairieToBeach
Reviewed 2 weeks ago

We booked Pacifica Resort through RCI for the first week of April. We had a studio in the Club Pacifica, with a million dollar view of the beach and the water beyond. Nancy took excellent care of our room and gave us a special surprise for our anniversary! The resort is built into a cliff and is made up of...

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1Thank Debbie M
Reviewed 2 weeks ago

We booked this resort through RCI and could not have had a better time. The staff was so accommodating and friendly! We saw Napoleon, the concierge, every day and he always made sure we had dinner reservations or were connected to whatever we needed. The restaurants, beach, spas, and numerous other activities left us without a dull moment. Except when...

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1Thank Jonathan T
Reviewed 2 weeks ago via mobile

Stayed with my husband, sister & brother-in-law. Most relaxing vacation ever! Staff is the best! Napoleon took care of everything from beginning to end of stay. Jose was great waiter in the beach. Edilma & Canuta always had fun towel designs in room - totally went above & beyond for our anniversary. 😀 This is a relaxing report, not party...

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Thank Jones0924
Seattle, Washington
Reviewed 2 weeks ago

In March 2016 a friend invited us to stay at their timeshare in Pacifica Resort, Ixtapa. Ixtapa where? That was my reaction. In March 2017 we made our own way back to Pacifica Resort. I made the reservation for 2107 as soon as we arrived home last year. I was afraid I would not be able to get a room...

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Thank kcwkmw1980
Hayden, Idaho
Reviewed 3 weeks ago

We had an amazing time at Pacifica ! The resort was clean and pools were great! The service at the pools were amazing. Erik was very attentive. Napoleon was amazing. He saw us everyday and asked what we needed. The all inclusive plan was great to have. Resort is hilly if you have trouble walking but shuttles are available everywhere....

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Thank 600robin
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear 600robin, Thank you very much for your visit, we are very glad to know that you had an excellent vacations at Pacifica. No doubt our staff is the best we have, Napo, Erik and all the people who work here are unique and work hard to make Pacifica the best hotel in the area. Thank you for your comments,...

Reviewed 4 weeks ago via mobile

I've been coming here from SanDiego since 2005. The resort has been upgraded several times and the improvements continue. Good and variety and quality of food. I've found the all inclusive to be a good value. Many employees have been at the resort for decades which says a lot. Perfecto is one of them and he is outstanding! In this...

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Thank LeAnn J
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear LeAnn J, Thank you very much for your trust, and thanks for more than 10 years of visiting us. Also thanks for taking the time to write us about your Pacífica experience. We are glad to know that during these years everything has been excellent. Napo and all our staff are amazing, and thanks to them, we are one...

Reviewed 5 weeks ago via mobile

4th time to the resort and possibly the best... great accommodations and amazing food. Our excellent time there was orchestrated by Napoleon, the concierge, who genuinely tries to make your experience exceptional. Whoever hired him is brilliant. Not only does Neopolian have solutions for everything, he genuinely cares and makes sure the guests feel special. We were celebrating our 33rd...

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Thank Deankay41
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Deankay41, Thanks for your comments, thank you very much for the time that you took to write us about all your experience. Napo, Mary, Andreas, Alonzo, Francisco and all of our staff are amazing, and they are who make Pacifica a unique place to vacation. We are filled with joy to know that everything was incredible and that you...

Kenora, Canada
Reviewed 23 March 2017 via mobile

We recently returned from an incredible week at Pacifica. Our suite in Club 4 was outstanding, our view was breathtaking, our interactions with the staff were heart-warming and our memories will truly last a lifetime. Concierge Napoleon & his cohort Alejandra went above and beyond to make sure we had a vacation we will never forget. We made lifelong friendships...

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Thank HockeyT7829IS
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you for taking the time to talk about your experience! We were very happy to read that everything was incredible and that you had an amazing vacations in our facilities. Napo, Alejandro, Adam, Juan, Calors, Javier and all our staff are unique, and it is thanks to them that today we are one of the best hotels...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: RM667 - RM2,335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Hotel Style:
#2 Spa Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#2 Top resorts Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Resort Ixtapa staff and other travellers.
60 questions
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Rosemount, Minnesota
Rosemount, Minnesota
2 months ago

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Questions? Get answers from Pacifica Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4343 is a great room! Amazing view, easy to get to from the Gondola and very private!”
815hillaryn, 25 Apr 2017 | Read review
“go for a special occasion, they are very accommodating”
jonathantA5927XX, 11 Apr 2017 | Read review
“Ask for an ocean view room. Just the view is worth the trip.”
kcwkmw1980, 9 Apr 2017 | Read review
“They have various price ranges.”
D3894XDdebbiem, 14 Mar 2017 | Read review
“Our kids had a great unit wonderful view but quite a few steps made no difference as they were young.”
valj282, 10 Mar 2017 | Read review
5 of 5
Travelocity
US$134* /night
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Booking.comUS$275
Orbitz.comUS$134
PricelineUS$275
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Prices are for 1 room, 2 adults
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