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Park Royal Ixtapa

943 reviews
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Traveller (576)
Room & Suite (139)
Pool & Beach (135)
Overview
  • Excellent21%
  • Very good43%
  • Average20%
  • Poor10%
  • Terrible6%
Travellers talk about
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (943)Write a Review
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1 - 5 of 474 reviews
Reviewed 2 weeks ago

My wife and I are older with many grandchildren. We were amazed to see so many young children with their young parents and a few grandparents enjoying this very nice 3 star Resort. The large main pool was very shallow and had several very nice...More

Review collected in partnership with this hotel
Thank Norman P
Response from HGaleana, Gerente at Park Royal IxtapaResponded 2 weeks ago

Thank you very much for staying with us, thanks to your comments we will improve your expectations and we will attend your comment with the area loaded, please come back soon we will gladly say that we will draw a smile every day during your...More

Reviewed 3 weeks ago via mobile

Check in was easy and quick, the food was good, enjoyed the theme nights at the buffet. The pool service was fantastic and a great view from the room. The flowers on the bed with the romance package was a nice touch😀

1  Thank kelowna69
Response from HGaleana, Gerente at Park Royal IxtapaResponded 3 weeks ago

Thanks for your trust, our best resource is the people that make up our team since they are trained to always look for your satisfaction and to improve continuously for you. we are waiting for you very soon

Reviewed 3 weeks ago

stayed 14 days full of sunshine and great food!!! Lots of Mexicans and not too many gringos which we like to see... We have been coming for many years and are always impressed that many of the staff are the same year to year.More

Review collected in partnership with this hotel
1  Thank Miles C
Response from HGaleana, Gerente at Park Royal IxtapaResponded 3 weeks ago

Hi, thank you very much for sharing your comment, we look for every day to improve for you and with this we always train our team, many of them mention it, they have time with us since they continue attending with their hearts and looking...More

Reviewed 4 weeks ago

This hotel amenities need some improvements, he lobby was extremely hot and no air conditioning, and not even ceiling fans. Food was average, but I have to say that the staff went out of their way to make changes for us, everyone was super nice,...More

Review collected in partnership with this hotel
2  Thank Noemi B
Response from HGaleana, Gerente at Park Royal IxtapaResponded 4 weeks ago

Hi dear, thank you very much for staying with us, I share with you that we are already reviewing and taking care of your recommendations, they are very kind in helping us to improve I assure you that we will improve these points to achieve...More

Reviewed 23 October 2017

Overall the stay was good, although I wouldn't go so far as 'very good'. The food Good: Food initially was promising on the Sunday lunch we arrived, lots of options and meat well-prepared. Bad: We left on the Thursday where overall there was a decline...More

2  Thank dean w
Response from HGaleana, Gerente at Park Royal IxtapaResponded 25 October 2017

Hello, thank you very much for your complete review for us, it is important to have it, we will attend to each point in order to improve it, have the security that we will improve every point because it is our philisophy to reach excellence,...More

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Traveller (576)
Room & Suite (139)
Pool & Beach (135)
Dining (93)
Hotel & Grounds (387)
Family and Play Areas (23)
Bathroom (9)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$141 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Ixtapa
#9 On the Beach Hotel in Ixtapa
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Ixtapa
#9 On the Beach Hotel in Ixtapa
Room types
Non-Smoking Rooms, Family Rooms
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