We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$767
          US$424
          US$767
          US$424
          US$767
          US$424
          Traveller (6234)
          Pool & Beach (1170)
          Room & Suite (708)
          Heaven at the Hard Rock Hotel Riviera Maya
          6,207 reviews
          #1 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,960 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,735 reviews
          #33 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,984 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Overview
          • Excellent70%
          • Very good16%
          • Average7%
          • Poor2%
          • Terrible2%
          Travellers talk about
          “sun bar” (88 reviews)
          “super mario” (85 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Rooftop Terrace
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Riviera Maya
          Special Price: ONLINE EXCLUSIVE: 35% off
          Heaven at the Hard Rock Hotel Riviera Maya
          6,207 reviews
          #1 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,960 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,735 reviews
          #33 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,984 reviews
          #3 of 214 hotels in Playa del Carmen
           
          {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$424.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "99957e40878245b5964d3e4cb3cb8956", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1383489,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32616182],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":424,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"99957e40878245b5964d3e4cb3cb8956","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":767,"lowestMetaPrice":424,"additionalPartner":false,"highestMetaPriceDisplay":767,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":767,"lowestMetaPrice":424,"highestMetaPriceDisplay":767,"hotelName":"Hard Rock Hotel Riviera Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk5OTU3ZTQwODc4MjQ1YjU5NjRkM2U0Y2IzY2I4OTU2IiwiQUlLIjoiZTNlYWVmZThhZGU0NGI3ZGIzNjE0ZjliNzI0YmI3ZDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$424", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79022900":"OrbitzEWS","32616182":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (8,723)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 8,723 reviews

          Reviewed yesterday

          The resort is average. The food is below average. Restaurants are busy even with minimal guests. Entertainment was boring. Deejay played the same music/songs all 4 nights I was there. Bathrooms in public areas smell like they need to be cleaned. Drinks were okay depending...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank 762tangelac
          Reviewed yesterday

          The Hard Rock is a beautiful property. Enormous!! We went with a very large group on a reward through work. We took our 4 yr old daughter, and were assigned a room on the Hacienda side. My review is based on the Hacienda side only...More

          Thank njgirl05
          Reviewed yesterday

          Had a wonderful time with friends 50th party here. Wish we had a King bed. Wasn't sure why they would have so many double on the adult side. Service was great! Staff friendly and accommodating. Would definitely go back!

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank Trisha S
          Reviewed yesterday

          We had butler service on this trip. Eddie and Mario were great-you guys are the BEST. Had a concierge room, Hacienda side, nice location (bldg 5), 2nd floor. Very minor complaints: the liquor cabinet is so close to the floor, kinda hard to operate getting...More

          Thank there_n_bck_agin
          Reviewed yesterday

          Very fun hip place, lots to do, excellent rooms, comfortable beds, spa is top notch, food is great, staff is wonderful. Not a negative moment in out 7 day stay. Main pool has lots of entertainment. The swim up bar is great too!

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank angelasuel
          Heaven at the Hard Rock Hotel Riviera Maya
          6,207 reviews
          #1 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,960 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,735 reviews
          #33 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,984 reviews
          #3 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Beachfront
          • Free Parking
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$363 - US$798 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Top resorts Hotel in Puerto Aventuras
          • #2 On the Beach Hotel in Puerto Aventuras
          • #2 Business Hotel in Puerto Aventuras
          • #2 Luxury Hotel in Puerto Aventuras
          • #3 Spa Hotel in Puerto Aventuras
          • #4 Family Hotel in Puerto Aventuras
          • #7 Romantic Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 1264
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Priceline, BookIt.com, Booking.com, Hotwire, Cancelon, HotelsClick, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Aventura Cove Palace Hotel Puerto Aventuras ,
          • Hard Rock Hotel Riviera Maya Mexico/Puerto Aventuras
          Add Photo Photos
          Traveller (6234)
          Pool & Beach (1170)
          Room & Suite (708)
          Dining (326)
          Hotel & Grounds (4234)
          Family and Play Areas (115)
          Bathroom (60)
          Business Centre & Event Rooms (21)
          Nearby
          Catalonia Riviera Maya
          8,351 reviews
          1.04 km away
           
          Coral Maya
          66 reviews
          .77 km away
           
          Catalonia Yucatan Beach
          1,946 reviews
          1.11 km away
           
          Heaven at the Hard Rock Hotel Riviera Maya
          6,207 reviews
          .09 km away
           
          Nearby Restaurants
          Hard Rock Hotel Riviera Maya, El Toro
          141 reviews
          .15 km away
          Restaurant Latitude 20
          526 reviews
          1.43 km away
          Bellavista
          52 reviews
          1.05 km away
          Pelican Point Restaurant & Bar
          263 reviews
          1.60 km away
          Nearby Attractions
          Fatima Bay
          31 reviews
          1.58 km away
          CEDAM Museum
          42 reviews
          1.27 km away
          Dolphinaris Riviera Maya Park
          1,537 reviews
          1.01 km away
          Akumal Bay Dive Center
          64 reviews
          1.10 km away
          Questions & AnswersAsk a question
          649bob
          I saw a review that said kids are now allowed on the Heaven side. Is this the case? I hope so, My 15 year-old son wants to use the gym on the Heaven side with me. Thanks
          23 May 2017|
          Answer Show all 4 answers
          Response from Traci G | Reviewed this property |
          Your son will only be able to eat at Toro (Steakhouse) which is in between Bldg 4 and Bldg 5. He will have to enter through the beachfront entrance. This is the only restaurant / area where minors are allowed. He will not... More
          0
          Votes
          Anthony P
          I think I may have asked this earlier, with regards to dress code, but I have some friends at the hotel now (we are meeting up this weekend for a wedding) and they sent over the dress code for each restaurant, and I was wondering if someone from the hotel or a guest who has been there multiple times could tell me what type of clothing is considered "casual formal" and "Formal Casual?" Just want to make sure that all guests showing up to his wedding are going to be able to eat at the restaurants without issue. Thanks
          18 May 2017|
          Answer Show all 8 answers
          Response from Robert W | Reviewed this property |
          As I remember, the casual formal means no tank tops or "short" shorts. You can wear nice or dress type shorts. I do not remember any restaurants requiring long pants for men.
          1
          Vote
          Daniel M
          can you smoke on the balconys and have the blocks got lifts
          16 May 2017|
          Answer Show all 3 answers
          Response from kmurphyx | Reviewed this property |
          Yes you can and yes there are lifts
          2
          Votes
          Room Tips
          "If on the Hacienda side, don't expect an ocean view"
          Read review
          "all rooms nice, depends on your preferences"
          Read review
          "Higher floors are better"
          Read review
          "The upper floor corner rooms closest to the water have a balcony and roof deck. Some with a jacuzzi as well."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing