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Omni Puerto Aventuras Beach Resort

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Omni Puerto Aventuras Beach Resort
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509 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Paris, France
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 days ago NEW

The Omni at on time I would imagine was great. Now you get what you pay for. The beach is nothing special especially the sand. Its kind of sand you use to mix cement. The bathroom by the pool area in the mens bathroom has no toilet seat. The shower in the same room does to work. All and all... More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The rooms are ok but a bit old, it does not matter how many nights you stay, the hotel just gives you two small bottles of water the first night, the view is beautiful, the staff is helpful, but I don´t think it is worth the price, they gym is small but has the basics, but the walls are painted... More 

Thank Erika F
Calgary, Canada
2 reviews
Reviewed 1 week ago via mobile

We have a home in Puerto Aventuras and go to the restaurant there at the Omni Hotel frequently. We are never disappointed. In particular the service by Jose Velazquez, Eliodoro and Victor is ALWAYS excellent. The restaurant overlooks the Fatima Bay. Views are spectacular. A must stop for dinner when in the Riviera Maya.

Thank Albertanatheart62
Level Contributor
257 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 3 weeks ago via mobile

We had passes to use the facilities at the OMNI while we rented a house nearby. It was very quiet, great pools for little ones who can't swim, towel service, decent poolside menu and friendly staff. Te beach near there is very quiet and with few waves coming in. Great for families. We even had massages at the spa -... More 

1 Thank MexChilanga
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 5 weeks ago via mobile

Stayed here one night waiting to get into a condo. Efficient front desk service, friendly staff, good restaurant and we'll maintained rooms. Shower exit to private outdoor jacuzzi is a nice touch. No elevators so mobility challenged may not suit. Would not hesitate to stay again for a night or two.

Thank Itravelutour
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Itravelutour, Thank you for your stay with us and for sharing your nice commnents regarding the hoterl services. Looking forward to having you back soon. More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2016 via mobile

We stayed at the OMNI during the second leg if our trip in the Riviera Maya. The hotel was perfect. It was small and felt very private. The staff was very attentive and they made my birthday extra special with a couple surprises sprinkled through out the day. Hanging out in our private hammock and hot tub on our balcony... More 

Thank Norma C
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Norma , Thank you for your stay at OMNI we were very happy to pamper you in your birthday. We are looking forward to welcome you again . Sincerely More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 October 2016 via mobile

This hotel has numerous advantages: an awesome pool bar, a nice beach with clear turquoise water, a spectacular staff, and a great restaurant. Don't miss out on the private jacuzzi and the hammock on your balcony! I must say that on our first day we weren't so pleased with the view from balcony. The front desk person was very attentive... More 

Thank Yoav S
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Yoav S , It is a great pleasure to read your comments regarding the hotel facilities and the staff. We area really happy to know that you enjoyed your stay in this Paradise. We are looking forward to welcome you back soon. Warmest regards, More 

Boulder, Colorado
2 reviews
Reviewed 8 October 2016

We spent the week in Puerto for our honeymoon. On our final evening in Mexico, we decided to enjoy dinner at the Omni restaurant. We were blown away by the thoughtful and friendly service. Elio and Jose were our servers. They found out it was our honeymoon and immediately jumped into action to make our evening a lifetime memory. They... More 

Thank ErickGoBlue
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear ErickGoBlue, Thank you very much for sharing with us the great dinner and service you received by Elio and Jose. Omni commitment is to make our guest feel at home. We look forward to welcoming you soon. More 

San Antonio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 September 2016

(July 2016) We actually rented a beach casita just down the way on Playa Xpu-Ha but drove in to PA for breakfast at the Omni after our first night. We ended up loving the Omni so much that we booked the rest of our vacation here and moved from the casita! The front desk staff was very welcoming and went... More 

Thank tringer82
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Tringer82, Thank you very much for having stayed with us, we are really happy to hear that you love the OMNI. We appreciatte your comments, we are already taking corrective acctions regarding the water and the wait staff. Looking forward to seeing you in November. Best Regards. More 

Santa Monica, California
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 September 2016 via mobile

We went there in May and it was a great experience. The staff is very welcoming and warm, they made us feel right at home! I loved the location of the resort, the beach is small but it is very well groomed. Beach service on point. Fast and always nice personnel. The only down side is the rooms are a... More 

Thank Roberta_Sparta
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Roberta, We would like to THANK YOu for staying with us and we appreciatte your comments regarding the hotel. Wea re please to hear that our OMNI personnel made a difference in your stay. We looking forward to welcoming you to this Paradise. Best Regards More 

349 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (317)
Pool/Beach Area (69)
Room/Suite (23)
Hotel & Grounds (58)
View from Room (17)
Dining (18)
Bathroom (5)
Other (127)

Management photos: Courtesy of the property manager

All Management Photos (32)
Pool/Beach Area (10)
Hotel & Grounds (10)
Room/Suite (5)
Other (7)
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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Omni Puerto Aventuras Beach Resort

Address: Km 269.5 Carretera Chetumal-Puerto Juarez, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM656 - RM2,340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Puerto Aventuras Beach Resort 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Omni Puerto Aventuras Hotel Beach Puerto Aventuras
Omni Hotel Puerto Aventuras
Puerto Aventuras Omni
Omni Puerto Aventuras Beach Resort Mexico - Riviera Maya
Hotel Style:
#2 Romantic Hotel in Puerto Aventuras
#9 Family Hotel in Puerto Aventuras
#10 Luxury Hotel in Puerto Aventuras
#10 Spa Hotel in Puerto Aventuras
#11 On the Beach Hotel in Puerto Aventuras
#11 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Omni Puerto Aventuras Beach Resort staff and other travellers.
22 questions
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Questions? Get answers from Omni Puerto Aventuras Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are OK overlooking the pool and the sea.Nice part is the jet bathtub if it works.”
 of 5 bubbles TRUTHISGOLDEN, 30 Nov 2016 | Read review
“choose ocean view 2nd floor”
 of 5 bubbles erikaf136, 24 Nov 2016 | Read review
“Best view - ocean room - by far”
 of 5 bubbles JacquelineR274, 11 Jul 2016 | Read review
“Ocean view rooms are on the 2nd and third floors. Garden view rooms are much better.”
 of 5 bubbles myradalland, 16 Jun 2016 | Read review
“Third floor, beach view”
 of 5 bubbles 205doraa, 10 Apr 2016 | Read review
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