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27/08/2017 28/08/2017
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    Heaven at the Hard Rock Hotel Riviera Maya

    Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$450
    US$357
    SAVE US$93
    US$450
    US$450
    Traveller (5899)
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    Room & Suite (857)
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    Overview
    • Excellent72%
    • Very good18%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (601 reviews)
    “our honeymoon” (452 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Heaven at the Hard Rock Hotel Riviera Maya
    Offers & Announcements: 35% off room rate
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    Catalonia Royal Tulum
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    #2 of 4 hotels in Xpu-Ha
     
    Hard Rock Hotel Riviera Maya
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    Porto Bello Private Residence Club
    52 reviews
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    Paamul Hotel
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,325)
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    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
    See the most recent reviews

    3,241 - 3,245 of 4,970 reviews

    Reviewed 15 June 2008

    Went to Aventura Spa Palace on my first trip to Mexico. A very beautiful setting and there was lots to like about the place. The the staff was very welcoming and helpful upon our arrival. There are plenty of postings here by people who seem...More

    1  Thank OhGreatOne
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 4 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Reviewed 12 June 2008

    My husband and I stayed at Aventura Spa Palace for our honeymoon, and it was the best vacation we've ever had together. The service was wonderful, the staff were friendly, and there was always someone nearby to answer questions, give suggestions, and to provide you...More

    7  Thank constantadventure
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 4 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Reviewed 11 June 2008

    We just returned (June 7) from a week at the resort. We should have taken heed to the previous reviews and never accepted a room on the South of the resort. They put us on the 3d floor as we requested, but the speakers from...More

    8  Thank Bamaroy
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 4 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Reviewed 10 June 2008

    One note, there is NO beach. Lagoons were installed instead. Since the ocean was very choppy while we were there, this was not a problem for us. Room service was wonderful. They try to meet your needs within 15 minutes of your calling them. We...More

    2  Thank trailtroll
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 4 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Reviewed 10 June 2008

    I visited this resort last August and forgot to write a review so here you go! We arrived into the Cancun Airport and our pre-arranged shuttle was waiting for us. Upon arrival at ASP, we were quickly checked-in and taken to our room. The room...More

    3  Thank vanessainsc
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 4 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Catalonia Royal Tulum
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    Paamul Hotel
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$339 - US$736 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Puerto Aventuras
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #1 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, TravelUp, BookIt.com, Travelocity, TripOnline SA, Cancelon, HotelsforEveryone, Hotwire and Cheap Tickets so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (5899)
    Pool & Beach (1153)
    Room & Suite (857)
    Dining (290)
    Hotel & Grounds (3919)
    Business Centre & Event Rooms (56)
    Bathroom (43)
    Family and Play Areas (19)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Hayley G
    16 August 2017|
    AnswerShow all 6 answers
    Response from Zorahutton | Reviewed this property |
    It's always busy at HRHRM. October is hurricane season. Book spa now. Book excursions when you arrive as weather can be unpredictable. Enjoy. It's my favorite resort!
    0
    Votes
    AnnRR2015
    13 August 2017|
    AnswerShow all 2 answers
    Response from Tara G | Reviewed this property |
    We brought our Yeti cups with lids. The ice doesn't melt which avoids bad drinks. Cheers!
    1
    Vote
    Room Tips
    "We had 2 18 year olds with us, and we LOVED being on the adults-only section. We had access to he Hacienda..."
    Read review
    "Ocean view and upper floors"
    Read review
    "Gold room was good!"
    Read review
    "For older people the "heaven" side is much quieter, you must be 18 yrs old to go!"
    Read review
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