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El Dorado Sensimar Riviera Maya

Certificate of Excellence
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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El Dorado Sensimar Riviera Maya
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7,778 Reviews from our TripAdvisor Community

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Showing 7,577: English reviews
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Reviewed yesterday NEW

A truly amazing relaxing holiday..spoilt by the staff for the whole of the time we were there. The al a carte resteraunt are all amazing and loved the seaside market for breakfast. Cleanest place ever not a leaf out of place and everyone is so friendly

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Thank ruthprice53
Reviewed yesterday NEW

We enjoyed the hospitality, everyone was so friendly and willing to help, the atmosphere was very relaxing, the food was very good, if we decide to go on a relaxing trip I would go back to the same place, without a doubt

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1Thank david_kneesch
Reviewed yesterday NEW

Outstanding !!!!!!!!! Amazing resort and amazing service, great entertainment and great verity of food. Can't wait to return. You feel welcomed the second you step on the grounds and you'll never want to leave.

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2Thank buttons305
Kent, United Kingdom
Reviewed 2 days ago NEW

Overall we had a wonderful stay at the Sensimar Seaside Suites. We travelled as a couple and are in our mid twenties. We booked with Thomson in the UK and stayed for a week. If you want to go out on trips and see a lot (there is so much to see in the area and loads of trips to...

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4Thank robynluke17
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a wonderful holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Redcar, United Kingdom
Reviewed 2 days ago NEW

The resort was exceptional, the pools, the beach, the food, the bars, the spa were all just fantastic. The resort definitely deserves its five star rating. The people were so friendly and could not do enough for you, Gloria who cooks the eggs in the seafood market on a morning to sueyn the waitress who serves you drinks in the...

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3Thank Blue19717
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a wonderful holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

London, United Kingdom
Reviewed 2 days ago NEW

Wonderful hotel resort with excellent service all round for adults only. Good facilities and activities available, good entertainment, good food and drinks. A great place for a relaxing holiday. Would throughly recommend it.

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1Thank Edenbec
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a wonderful holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Reviewed 2 days ago NEW

Absolutely loved our stay. With out a doubt the best all inclusive we have been to. Staff were great, drinks amazing with grey goose free and food amazing. It felt like fine dining lunch and dinner. Lovely relaxing breakfast. Pools fab. Love bali beds. (Only problem with the sunbeds and bali beds is that people go down really early to...

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2Thank elle932
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a wonderful holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Doncaster, United Kingdom
Reviewed 2 days ago NEWvia mobile

The first impression is disappointing. On arrival you are placed in a big room and made to sit and complete paperwork and then you have to wait for everyone else to complete there's before been able to go to your room. The room is not of 5 star standard, it is very shabby and worn. The jacuzzi bath is filthy...

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3Thank PJ-Hawkeye
KarismaHotelsResorts, General Manager at El Dorado Sensimar Riviera Maya, responded to this review

Dear PJ-Hawkeye, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We want to apologize for any disappointment and inconvenience in the assigned room during your stay; we are disheartened that during your visit, there were areas that were not reflective of...

Watford, United Kingdom
Reviewed 2 days ago NEW

We stayed at the Eldorado Sensimar (also called Sensimar Seaside Suites if you're booking through Thomson) for a week and had a fantastic time. All of the staff go out of their way to ensure that you're satisfied and offer amazing service, although a small tip here and there might be the reason! The food at all of the restaurants...

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2Thank MacJon88
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a wonderful holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Reviewed 3 days ago NEWvia mobile

We stayed at El Dorado Sensimar Maya Riviera March 14 - 28, 2017. We love this resort! We have visited multiple times and each year it just gets more awesome. The service and staff are outstanding. The food is delicious and there are so many options for dining! The grounds are beautiful, the drinks plentiful and the excellent staff keep...

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1Thank Valorie777
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Valorie, Great to hear you had a wonderful holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM1,189 - RM4,126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Mexico/Puerto Aventuras
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,930 questions
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Mansfield, United Kingdom

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Questions? Get answers from El Dorado Sensimar Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check to ensure your room is not opposite the busy bar”
  • Great storage
bathgays, 26 Apr 2017 | Read review
“Quieter rooms are at the back of the hotel”
thehenhouse, 25 Apr 2017 | Read review
“we had a deluxe premier suite, but all rooms looked great”
brianbartlett, 22 Apr 2017 | Read review
“Beachfront 3000 and up/”
micheleorielly, 20 Apr 2017 | Read review
“3504, 3505, 3506, 3507 if you want sun, quiet and a great bartender steps away.”
gchesson, 20 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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