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El Dorado Sensimar Riviera Maya

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El Dorado Sensimar Riviera Maya
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7,778 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Sensimar Riviera Maya
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Showing 7,577: English reviews
ashby de la zouch
Reviewed 8 November 2014

We booked in to the El Dorado after checking out the reviews online and having arrived feel that any ratings for 5 stars are way over generous, let me explain. The rooms in hotel are a reasonable size and most seem to have a Jacuzzi (certainly all of the sea view suites) which may not be a priority for most...

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Helpful?
7Thank david h
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, We want to thank you for taking the time to write us a review, we want to assure you that all your comments are welcomed and a key part of the improvement of our resort. We are truly sorry to hear you experienced any inconvenience during your stay, we are a 5 star rated resort so we are...

Shareshill
Reviewed 8 November 2014

The hotel is Excellente! But made even more so by the wonderful attention from the staff. 7 wonderful restaurants, a lovely touch is everywhere you go you are offered hand sanitisers, we have had no stomach problems at all, which is probably down to all vegetables been grown in the sister hotels 70,000 square foot hydroponic greenhouses, which are organic....

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Helpful?
5Thank Mark G
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Torquay, United Kingdom
Reviewed 8 November 2014

just returned home after two weeks at seaside resort it was the nicest relaxing holiday ever.but before i start with the hotel a word of warning if you buy cigarettes or alcohol on the plane make sure you know the limits you can take ,being unsure myself(yes i should have checked first) i bought 600 cigarettes on the plane not...

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Helpful?
7Thank kurt a
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Reviewed 8 November 2014 via mobile

Spent our honeymoon here, it was our first time all inclusive. The staff were really pleasant and helpful, the food was good and the drinks included for the all inclusive were all decent brands. The room was nice and the beach was immaculate, I can't recommend it enough.

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2Thank Ryan J
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Cardiff, United Kingdom
Reviewed 8 November 2014

This was the third time we've visited El Dorado Seaside Suites and once again, it didn't disappoint. We love coming back here, not only for the standard of the accommodation but also because the staff are so helpful, efficient and friendly and really can't do more. It's lovely to see many of the staff there from one year to the...

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5Thank CookieL1949
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

San Diego, California
Reviewed 7 November 2014

For my first time in Mexico, I wasn't sure what to expect. I was pleasantly surprised with this resort. Pros: - Directly on the ocean - EXCELLENT entertainment staff. Ivan and Isabel were amazing!! Very friendly, genuine, and knew how to show a good time - Constant schedule of activities daily - relaxing atmosphere - swim-up bar - adults only...

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Helpful?
1Thank ilana s
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Ottawa, Canada
Reviewed 7 November 2014

We just returned from our second visit to EDSS and cannot find one single thing to complain about. The staff were incredible. They are all so friendly and professional and get you whatever you need in a flash. The food was fantastic and must say was even better than the last time we were there. The only exception to that...

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Helpful?
3Thank bevlafreniere
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Reviewed 7 November 2014

My wife and I had our honeymoon here and did not want to come home! We spent the majority of the week at the resort. We traveled outside for Tulum and Playa Del Carmen, but the hotel had everything we needed right there! The food, dining experience, pools, bars, everything, was wonderful. The resort staff were wonderful, very courteous and...

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Helpful?
Thank Zelzanza
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Combe Martin, United Kingdom
Reviewed 7 November 2014

After the mother of all journeys with Thomson, 16 hours on a plane, one engine failure one emergency landing and the worst premier class upgrade ever we arrived in Mexico. We booked a private transfer from the airport so got ahead of the other holiday makers. Upon arrival we were welcomed with a glass of sparkly and after a pretty...

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6Thank Bolton737
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Manchester, United Kingdom
Reviewed 6 November 2014

This is a great hotel which prides itself on bespoke and personal service and I can confirm this is certainly true. The staff here are wonderful and so organised. Unfortunately, the BIG let-down for us was the food served at evening meals (not breakfast or lunch..the food on the whole for these was very good). I believe I am being...

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Helpful?
5Thank Peachyloco529
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM1,163 - RM4,126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Mexico/Puerto Aventuras
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,930 questions
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Mansfield, United Kingdom

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Questions? Get answers from El Dorado Sensimar Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check to ensure your room is not opposite the busy bar”
  • Great storage
bathgays, 26 Apr 2017 | Read review
“Quieter rooms are at the back of the hotel”
thehenhouse, 25 Apr 2017 | Read review
“we had a deluxe premier suite, but all rooms looked great”
brianbartlett, 22 Apr 2017 | Read review
“Beachfront 3000 and up/”
micheleorielly, 20 Apr 2017 | Read review
“3504, 3505, 3506, 3507 if you want sun, quiet and a great bartender steps away.”
gchesson, 20 Apr 2017 | Read review
5 of 5