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Catalonia Riviera Maya

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Traveller (9167)
Pool & Beach (2037)
Room & Suite (1211)
Overview
  • Excellent49%
  • Very good33%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“tapas”(358 reviews)
“snack bar”(422 reviews)
“fish”(708 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
Additional information
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Reviews (10,479)
Filter reviews
6,487 results
Traveller rating
2,909
2,142
843
371
222
Traveller type
Time of year
LanguageEnglish
More languages
2,909
2,142
843
371
222
Show reviews that mention
All reviewstapassnack barfishprivileged suiteel mercadostandard roomthe lion kingjapanese restauranta la carte restaurantswater shoescrepespure chill out bargated communitysteakanimation teamsea lionslagoon area
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1 - 5 of 6,487 reviews
Reviewed today

A Wonderful place to stay. My Husband and I traveled with our 6 and 8 yr old and it was a great vacation. The property is clean and well kept. The food is top notch. The staff is beyond accommodating. The cost was well worth...More

Review collected in partnership with this hotel
Thank stemarieconcessions
Hotel's Favourite
Reviewed 1 week ago via mobile

Amazing place, give it a go and forget the negative reviews, having visited 14 years ago, we returned with our 6 yo daughter in July 2018. Food and drink top notch, steak house best by far. Bloved restraining also very nice. Brilliant when the taco...More

2  Thank Michael F
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded 1 week ago

Dear Michael, It is truly our fortune and privilege to host you again; this allows us to really demonstrate the excellent service that we strive for each visit. We can't thank you enough for the nice remarks about our resort, they are so kind and...More

Reviewed yesterday

A nice hotel but could do with a little attention to freshen it up slightly as it looks a little tired particularly in the rooms. The amenities were brilliant as were all the staff. The evening entertainment was exceptional! Everywhere was very clean and all...More

Review collected in partnership with this hotel
1  Thank Kell_Review
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded today

Dear Kell, On behalf of the staff and Management of our Catalonia Riviera Maya we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to...More

Reviewed yesterday

very old hotel need improve in every thing and the food was horrible my room was very small and bathroom old old old, and this hotel in Puerto Aventura this place need to be clean the old complex in Puerto Aventura are dirtyMore

Review collected in partnership with this hotel
Thank Maria Elena T
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded today

Dear Maria Elena, Thank you for taking the time to share your opinion, I really regret that you have returned home with this experience, it seems that the expectations were not met. Together with our Guest Service team, we have searched our reports for a...More

Reviewed yesterday

I loved the staff and the rooms. The beach was okay but there was a lot of seaweed and unless you like swimming and having stuff brush up besides your leg, I would not suggest going in it when there is a seaweed bloom. I...More

Review collected in partnership with this hotel
Thank Shazeena H
Response from Catalonia_Caribbean, Director General at Catalonia Riviera MayaResponded today

Dear Shazeena, On behalf of the entire staff Catalonia Riviera Maya Thank you very much! Your opinion is very valuable for us, it allows us to know areas of opportunity in which we must work in order to achieve the total satisfaction of our guests....More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$131 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#9 Business Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#12 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$131 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#9 Business Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#12 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (9167)
Pool & Beach (2037)
Room & Suite (1211)
Dining (625)
Family and Play Areas (116)
Amenities (61)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
curls98
20 August 2018|
Answer
Response from gabrielyalejandra | Reviewed this property |
I believe there is a 4 hour max time to deop off children 4 yrs and up (without an adult/parent present). Also, you must notify them if you plan tonleave the resort.
1
Vote
LoveKatmandu
20 August 2018|
Answer
Response from snorkeler37 | Reviewed this property |
I don't know for sure but I think there is a good chance they will do something. Why not contact the Management?
0
Votes
holly97815
14 August 2018|
AnswerShow all 5 answers
Response from slthomas90 | Reviewed this property |
You get an appetizer, main course and dessert. You can only eat at each restaurant once, they give you a card that gets stamped. We were there for 7 days and were only allowed 4 meals total at the a la carte, the rest had to... More
2
Votes
Room Tips
"Ask for a view of the main garden area leading to the pools, can see the action but not loud"
Read review
"Privilege... away from the pool!!!"
Read review
"Go to Ventura port, a plenty great restaurant there"
Read review
"Room 2217 was in the middle of resort for pool & restaurant"
Read review
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