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Hotel Barcelo Maya Beach

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Hotel Barcelo Maya Beach
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7,576 Reviews from our TripAdvisor Community

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Showing 4,201: English reviews
Chicago
Reviewed yesterday NEW

Just got back from a 6 day stay in Feb, 2017. we read a lot of reviews (the good, the bad and the ugly) before the trip so we had more realistic expectations before getting there. We booked at Caribe but we sent to Beach. Again we knew this could happen based on reading reviews. Beach side turned out to...

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Helpful?
Thank Madison_L
Playa del Carmen, Mexico
Reviewed yesterday NEW

The bufet at Maya beach is wonderful. Amazing selection and they keep it t interesting. The weightier Antonio Valesquez made sure that my family got the best service and enjoyed a wonderful diner!!! The manager at the bufet is excellent as well. The kids club is outstanding. My kids loved going there and they are not the type to be...

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Thank marinela72
Oak Park, California
Reviewed yesterday NEW

My wife and I joined another couple for a week at the Barcelo Maya Beach Resort. It is actually one of five contiguous hotels that make up a very large resort. The experience was better than expected, as the entire place is very well run. The food choices are ample and the food is very good (not necessarily for foodies,...

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Helpful?
Thank jameslockard
Toronto
Reviewed 2 days ago NEW

Stayed at the Barcelo Maya Beach resort for 10 days in November 2016 with family. Check-in was fast and efficient. We were met with a cold drinks, always a plus. The grounds are beautifully landscaped and well maintained with small wildlife sharing the space with you (mostly Iguanas). The Maya Beach resort, I was told is the oldest of the...

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Helpful?
Thank GirlOnTheGoToronto
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms GirlOnTheGoToronto Thank you very much for sharing this great review of your recent stay at Barceló Maya Beach. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  All trays of our buffets are being constantly checked by...

Reviewed 3 days ago NEWvia mobile

Staff is amazing and helpful. Rides are a blast !! #1service ! Ladies, this is not just for the boys! Great way to enjoy a day at Barcelo as a couple:) wave rider was totally awesome, wasn't busy and staff made us look cool doing it lol

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Helpful?
Thank Chris R
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr Chris R Thank you very much for your kind comments, we are pleased to know that you enjoyed the Surf Ride. It will be a pleasure to have you back on your next holidays Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort subdirector.beach@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

Ottawa
Reviewed 4 days ago NEW

This was our third trip to Barcelo on the Mayan Riviera, and my expectations were guarded but high. There are 5 hotels on the property; May Beach, Maya Caribe, Maya Colonial, May Tropical and the luxurious Maya Paradise. Our first trip was in 2008 and we stayed at the Maya Tropical, it was lovely, in fact the entire resort no...

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Helpful?
4Thank NonameDave
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr NonameDave Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We appreciate...

White Rock, British Columbia
Reviewed 4 days ago NEW

We are a married couple who just spent a wonderful week at the Barcelo Maya Beach resort. We have travelled all over the world to beach destinations over the past 20 years and have stayed at multiple all inclusive resorts. This was our 7th time to the Barcelo Grand property, and I would consider it our favorite one that we...

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4Thank Troy K
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Beach was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful...

Reviewed 5 days ago NEWvia mobile

This was my first time in Mexico and I went with my boyfriend and many of his work friends as part of an earned work trip that their boss sent them on for hard work and dedication.... it was free and got us out of cold snowy NY. The resort is beautiful. The grounds were nicely kept (gardners at 8am...

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3Thank Cristina B
Vancouver, Canada
Reviewed 5 days ago NEW

The resort itself is HUGE but getting around is very easy (walking or taking the free shuttle bus). There is plenty to do at this resort and it is a perfect destination for families, singles, and couples. The beach and ocean is absolutely stunning (it's a private beach so you don't get people coming over trying to sell you stuff...

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Helpful?
Thank DamiaNPL
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr DamianNPL Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to...

Reviewed 5 days ago NEWvia mobile

Dined at the Mexico Lindo. For our second time in two years . Service was fantastic provided by Sergio Garcia and Jose May Great food and great Tequila. Waiters were very helpful with suggestions on what to eat and provided us with many different wine choices. The Peppers stuffed with shrimp was fantastic. Thanks again.

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Helpful?
Thank willie0008
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr willie0008 Thank you for your lovely comments regarding the service you received from our team members in Mexico Lindo, we will make sure to share your kind words as we know it will mean a great deal to them. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort subdirector.beach@barcelomaya.com T+52 984 875 15...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM1,047 - RM2,500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Mexico/Puerto Aventuras, Riviera Maya
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
602 questions
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Questions? Get answers from Hotel Barcelo Maya Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get club premium. It's worth every penny. Beach is quite than Caribe.”
 of 5 bubbles Madison_L, 18 Feb 2017 | Read review
“Ask to be facing away from the theater and not near the concert venue if there are concerts scheduled.”
 of 5 bubbles jameslockard, 18 Feb 2017 | Read review
“If you are a beach person stay at the Maya Beach.”
 of 5 bubbles GirlOnTheGoToronto, 17 Feb 2017 | Read review
“Stay somewhere else.”
 of 5 bubbles NonameDave, 15 Feb 2017 | Read review
“Ask to not be near the theatre.”
 of 5 bubbles LJBD12, 13 Feb 2017 | Read review
5 of 5