We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Dreams Puerto Aventuras Resort & Spa

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Dreams Puerto Aventuras Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

4,250 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,681: English reviews
Start your review of Dreams Puerto Aventuras Resort & Spa
 Click to rate
Reviewed yesterday NEWvia mobile

We spent 7 days at the resort and were very nervous because we have never been to an all inclusive resort in Mexico with our son who has a very severe peanut allergy. The hotel was so thoughtful and understanding about our anxiety but more importantly went above and beyond to make sure our son was safe. Many of the...

 Report
Helpful?
Thank Jason J
North Bellmore, New York
Reviewed yesterday NEWvia mobile

Traveled with my two daughters, son in laws and father in law for a family vacations. Restaurants do not take reservations and they can't seat 8 people. We had to fight to get them to understand that we wanted to be seated as a family and at best they offered two tables. The small beach was infested with ocean vegetation...

 Report
Helpful?
Thank BORIS K
Warman, Canada
Reviewed yesterday NEWvia mobile

My boys, 6 and 8, and my husband absolutely loved this resort! The small size was excellent for kids. They had independence and were able to pop around by themselves safely. The activities were plentiful for adults and kids. Zipline, catamarans, kayaks, beach games, pool games, Olympics, the Core Zone (ping pong, archery, basketball, batting cage), and inflatable ocean obstacle...

 Report
Helpful?
Thank 26dottiey
Brandon, Canada
Reviewed yesterday NEW

This was our second trip this Dreams Resort. Had a great time. It was good to see alot of the same staff working there.Our rooms were the garden view deluxe on the main floor on the adult pool side. The balcony was right at the dolphin pools. They entertained us nightly Room was very clean , beds comfy a few...

 Report
Helpful?
Thank Bev B
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Bev B, On behalf of Dreams Puerto Aventuras Resort Management and Staff we want to thank you for taking the time to share your overview on your stay with us. We highly value your loyalty as a returning guest and it’s always nice to know we have met your expectations with our outstanding service. I am also pleased to...

Northamptonshire, United Kingdom
Reviewed yesterday NEW

We took our 3 kids on holiday and had a great time. The hotel was really good, we had a family room with a garden view. The beds were amazing - the most comfortable sleep we've ever had. There was everything we needed, the only comment about the rooms was it was a bit damp feeling, but that was because...

 Report
Helpful?
Thank Matthew C
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Matthew C, What an amazing review! We really appreciate for taking the time and share your experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving our services and facilities for your satisfaction and when we read we have accomplished the goal with you it is very gratifying. We are...

Festus, Missouri
Reviewed 2 days ago NEW

This hotel is dated, the beds are amazing for a resort. The food is average at best. Shout out to Jesus at the pool bar! Wonderful staff all around. But, being upgraded to the premium level, but could ONLY get the premium drinks, inside and up on the 6/7th floors....wth! I didn't come to the beach to drink Crown inside!...

 Report
Helpful?
Thank Kimberly W
Reviewed 3 days ago NEWvia mobile

This was our first time traveling with our 4 year son we enjoyed every minute of it. The Hotel/Grounds. You can tell the rooms are a little older but they are well taken care of. We had the dolphin view room. Side note we could see the lagoon where the dolphins are kept but never saw a dolphin from our...

 Report
Helpful?
Thank Jasmine M
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Jasmine M, I would like to express my gratitude for the time you have taken to share the valuable comments you’ve provided. Thank You for the briefs and the sincere recommendation about some services and we appreciate to know that all of you were able to enjoy the excellent staff attention, the pool services and the restaurants. We are...

Saint Louis, Missouri
Reviewed 4 days ago NEW

The service and food were great, but it was VERY noisy. We were glad that we didn't bring kids. If you like quiet, ask for a quiet room. The city is very safe and worth exploring as well. It had an extremely small beach. If you're a beachcomber, maybe try the Hard Rock resort. We liked that it was small...

 Report
Helpful?
Thank Kathy H
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Kathy H, Thank you for sharing your recent stay with us at Dreams Puerto Aventuras, we are happy that you enjoyed the facilities and service that we have to offer. Please we ask you to rest assured that your feeback has been shared with the departments involved so we can improve our service in every aspect. Once again thank...

Reviewed 5 days ago NEWvia mobile

The absolutely best thing about this hotel is the employees, each and every one of them will do anything possible to make the guests happy, and with a big smile on their face❤great entertainment team , With tons of energy, Giovanni is absolutely amazing , a great dancer and singer, and Always with a big smile on his face, I...

 Report
Helpful?
Thank lolanyc77
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Lolanyc77, We thank you for taking the time to share your recent stay on Tripadvisor. We are more than happy to know that you and your family were able enjoy the warm in every single staff. Giovanni will be so glad to know that he were able to assist you. We are looking forward to welcoming you back on...

Gravenhurst, Canada
Reviewed 5 days ago NEW

The resort is very accessible, lovely location. Beach Chairs are in need of replacement and the pillows in the room where awful. The beach is small but really nice, fish swim all around you. Beautiful to see

Review collected in partnership with this hotel
 Report
Helpful?
Thank Caralene155
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Jm_Caralene155, I would like to express my gratitude for the time you have taken to share the valuable comments you’ve provided. Thank You for the short briefs and the sincere recommendation. We are glad to know that you’ve found almost all the characterizes ours suites and the wonderful views of our resort that are breathtaking. I hope you will...

3,917 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3659)
Viewed
Pool/Beach Area (954)
Viewed
Family/Play Areas (80)
Viewed
View from Room (186)
Viewed
Dining (337)
Viewed
Hotel & Grounds (609)
Viewed
Room/Suite (422)
Viewed
Bathroom (53)
Viewed
Business Centre/Function Rooms (23)
Viewed
2:20
Videos (3)
Viewed
Other (992)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (238)
Viewed
Amenities (17)
Viewed
Beach (14)
Viewed
Deluxe Garden View Room (26)
Viewed
Family Deluxe Room (20)
Viewed
Honeymoon Jacuzzi Ocean View (22)
Viewed
Honeymoon Suite (22)
Viewed
One Bedroom Suite (39)
Viewed
Pool (9)
Viewed
Dining (35)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Dining (4)
Viewed
Pool/Beach Area (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
19.8 km away
Grand Bahia Principe Coba
33.5 km away
Dreams Tulum Resort & Spa
39.5 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,417 reviews
Show Prices
Show Prices
Show Prices
10.0 km away
Grand Palladium White Sand Resort & Spa
0.3 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,817 reviews
29.2 km away
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
#92 of 211 in Playa del Carmen
8,772 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM977 - RM2,537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com and Jetsetter so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Mexico - Riviera Maya
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
386 questions
Ask a question
Montreal, Quebec

See all questions (386)

Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd personally go for the sea view, gets more sunlight in whereas the Garden views are more shaded.”
 of 5 bubbles A9185OLmatthewc, 26 Feb 2017 | Read review
“Working Coffee makers would be nice”
 of 5 bubbles Caralene155, 22 Feb 2017 | Read review
“Garden room - we had iguanas sun bathing really close to us, it was amazing!”
 of 5 bubbles 496danielw, 20 Feb 2017 | Read review
“Ask for a dolphin or ocean view room.”
 of 5 bubbles stephaniew248, 19 Feb 2017 | Read review
“Dolphin view rooms if you have kids”
 of 5 bubbles HeartMexico, 19 Feb 2017 | Read review
5 of 5