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Dreams Puerto Aventuras Resort & Spa

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4,041 Reviews from our TripAdvisor Community

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Showing 3,502: English reviews
Vernon, Canada
Reviewed yesterday NEWvia mobile

Somehow managed to land myself in THE loudest hotel in the Mayan. Construction above and next door. After being told there aren't any other rooms we have had to suck it up. Make sure to call this one ahead For construction status and don't be afraid to call down to get a shower curtain...bath robes...and towels. So far not impressed...

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Helpful?
Thank dmnisk
San Antonio, Texas
Reviewed 2 days ago NEW

My first trip to this all inclusive hotel. The property is a little older but well maintained. Food and service were very good. Staff always eager to please. Everything was tip-top from the shuttle from the airport to the complimentary beverages fridge stocked each day in the room. There are adult and family pools so everyone feels comfortable. We had...

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Helpful?
1Thank Ken C
feeding hills
Reviewed 2 days ago NEW

The food was fantastic! The staff couldn't have been nicer. The room was gorgeous, we will be back! I want to give a word of thanks to the activities team, especially Roman for making me feel so welcome and never forgetting my name! You are terrific...Thanks Caron from Massachusetts

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Helpful?
1Thank Caron J
Grand Rapids, Michigan
Reviewed 5 days ago NEW

Right as we stepped into Cancun with a transition from 30 F to a 79 F , the apple vacations crew in their blue and flowery shirts took great care to check us in with no fuss and into our buses heading to the resort. It was a 1.5 hour drive and the driver and our host did well to...

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Helpful?
1Thank Praphul T
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

DearPraphul T, We would like to thank you for choosing Dreams Puerto Aventuras as your host on your recent anniversary gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Gabriella from concierge and the staff from the explorer’s club were very happy to know...

Calgary, Canada
Reviewed 6 days ago NEW

My husband and I were married at this resort in mid November. We stayed from November 16 - 23. In total there were 51 adults that stayed here and one child just over 2 years old. This resort is amazing! The people who complain about this resort are just here to complain. We had an absolutely spectacular time here with...

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Helpful?
2Thank chelseacarter003
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear chelseacarter003, Thank you for choosing the hospitality of Dreams Puerto Aventuras for this special occasion and for taking the time to share a review about your recent experience. We really appreciate that you recognize the quality of our staff service. Zoe and Cesar were very excited to know that they could create the perfect day for your wedding! Thank...

O'Fallon, Missouri
Reviewed 1 week ago

Family booked a vacation at resort. My daughter and her husband booked 4 months in advance. Booked ocean view with double beds. Upon arriving they were given a ocean view with one king bed. They have two children 9 and 11. Were told to make do with the SMALL pull out couch. After several discussions they were moved the next...

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Helpful?
1Thank Sandi B
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Sandi B, Receive warm greetings from our Management and staff. We appreciate the time that you had invested on writing an overview of your stay with us. Our guests feedback is truly important for us as this allow us to improve our service level and product. Please be certain that all your feedback has reached our Management and we...

Atlanta, Georgia
Reviewed 1 week ago

My wife and I were looking for an all inclusive at a good price but also could help us with scuba diving excursions as well as a trip to Xichen-it'za (the Mayan pyramid). We booked through Delta vacations via Carla at Travelfaire Travel Agency in Dunwoody, Georgia. and stayed from November 6th through the 13th. Upon arrival, we were met...

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Helpful?
3Thank Brian R
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Brian R We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We are very...

San Tan Valley, Arizona
Reviewed 1 week ago

My husband and 2 children came to this resort the first week of October. We had not been to the Cancun area previously. Based on reviews I knew this was a great option for our family. Pros: Smaller resort means easier access to everything. Food was really good in the restaurants. Activities were good overall. The size and amenities in...

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Helpful?
2Thank Tracie B
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Tracie B, First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay with us at Dreams Puerto Aventuras. We are extremely sorry to hear that we did not meet with your full approval. All guest feedback, both positive and negative, allows us the opportunity to...

British Columbia, Canada
Reviewed 1 week ago

Great resort in a very safe community. Awesome staff, great food!!! Not to big, plenty of activities and great entertainment!!! Met a lot of ppl!! The spa was great and they offer many different excursions!!

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Helpful?
1Thank Shannon G
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Shannon G, We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We are very...

vineland
Reviewed 1 week ago

We travel at least 2 a year and are loyal to the AM resorts. I must say we were at this resort 5 years back and loved it. Now we were very disappoints. The food was very low quality and the variety was close to non. We ended up eating the same thing ever night because everything else was awful....

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Helpful?
1Thank tatyanan100

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM1,071 - RM4,049 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, HotelsforEveryone and Jetsetter so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Mexico - Riviera Maya
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
332 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view!!”
 of 5 bubbles KenC30, 6 Dec 2016 | Read review
“Have them send you an email verifying your room. ”
 of 5 bubbles 340sandib, 1 Dec 2016 | Read review
“Upgrade to Preferred Club and an ocean view.”
 of 5 bubbles 875BrianR, 27 Nov 2016 | Read review
“We liked being on ground level. Easy access, never had to wait for the elevators and did not hear any of our neighbors.”
 of 5 bubbles 77tracieb, 26 Nov 2016 | Read review
“The Dolphin rooms overlooking the Dolphin area is a great view”
 of 5 bubbles FREDB1946, 24 Nov 2016 | Read review
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