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26/11/2017 27/11/2017
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    Serena Hotel & Spa

    Bahia Kantenah 8, Puerto Aventuras 77750, Mexico
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    26/11/2017 27/11/2017
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    Overview
    • Excellent0%
    • Very good0%
    • Average0%
    • Poor0%
    • Terrible100%
    31 Jul 2014
    “Don't do it”
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Business Centre
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Write a Review
    Reviews (1)
    Traveller rating
    Traveller type
    Time of year
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    Reviewed 31 July 2014

    Overcrowded. No place to sit at meal times. Sun beds all taken by 8am. Food too far part. Room flooded. Manager rude. Staff want tips for everything, even basic stuff. People being sick in pool. Music too loud. This is the good stuff. I don't...More

    18  Thank queenie142
    Hotel Esencia
    276 reviews
    #1 of 4 hotels in Xpu-Ha
    4.8 km
     
    LM by Inmense
    267 reviews
    #1 of 17 hotels in Puerto Aventuras
    1.9 km
     
    UNICO 20.87 Hotel Riviera Maya
    846 reviews
    #1 of 22 hotels in Akumal
    9.1 km
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,619 reviews
    #2 of 17 hotels in Puerto Aventuras
    0.7 km
     
    Akumal Bay Beach & Wellness Resort
    4,314 reviews
    #2 of 22 hotels in Akumal
    16.4 km
     
    Secrets Akumal Riviera Maya
    2,914 reviews
    #3 of 22 hotels in Akumal
    16.0 km
     
    El Dorado Sensimar Riviera Maya
    8,533 reviews
    #3 of 17 hotels in Puerto Aventuras
    8.4 km
     
    Hard Rock Hotel Riviera Maya
    10,099 reviews
    #4 of 17 hotels in Puerto Aventuras
    0.7 km
     
    TRS Yucatan Hotel
    2,208 reviews
    #4 of 22 hotels in Akumal
    10.5 km
     
    El Dorado Seaside Suites
    1,242 reviews
    #57 of 392 hotels in Riviera Maya
    7.9 km
     
    Hotel Riu Palace Mexico
    5,686 reviews
    #30 of 212 hotels in Playa del Carmen
    17.3 km
     
    Royal Hideaway Playacar
    4,415 reviews
    #32 of 212 hotels in Playa del Carmen
    17.8 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Hotel class
    • Hotel Style
    • #11 Luxury Hotel in Puerto Aventuras
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Serena Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Serena Hotel & Spa Mexico/Puerto Aventuras, Riviera Maya
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Puerto Aventuras Marina
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    1.08 km away
    CEDAM Museum
    44 reviews
    .59 km away
    Fatima Bay
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    Questions & Answers
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