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Barcelo Maya Colonial

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5,386 Reviews from our TripAdvisor Community

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Showing 2,926: English reviews
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Reviewed 2 days ago NEWvia mobile

We just left the Barceló and I have to say that it was amazing! We read the reviews and were apprehensive, however this hotel was everything that we wanted and expected! Club Premium is a must!! We originally booked the Tropical, but we were placed in the Colonial. We were thrilled because the Colonial is closer to the pool! We...

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2Thank Lisa P
Kansas
Reviewed 2 days ago NEW

I spent 5 nights here last week overall, it's an excellent resort. It is huge and took a while just to figure much of it out. The food options were plentiful and drinks were great at well. The resort has about everything you could want. If I could recommend anything, it would be to have free wifi. Having to spend...

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1Thank FlintHillsKansan
Portland ME
Reviewed 2 days ago NEW

We enjoyed every minute of our stay at Barcelo. The employees couldn't do enough for us and were always checking in or asking if we needed anything else. We had the premium level with a suite that overlooked the kids pool in the Tropical which was right in the middle of all the resorts so an easy walk in either...

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1Thank nvachon1
Prince Edward Island, Canada
Reviewed 3 days ago NEW

This was our first time to Mexico & first time to Barceló. We could not have asked for anything more. This resort has everything you would ever want. Grounds & all areas were spotless, well maintained. The food & drinks were excellent. All our requests for our room were met & a very comfortable room. The staff are absolutely great,...

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Thank Snoopy1103
Reviewed 3 days ago NEW

This resort is excellent. Great service. Family was happy with Dolphin rides and different activities during our stay!!! The staff attending was friendly, especially from Daniel Tello, who make us feel welcome. Beautiful installations and grounds. Enough food and drinks!!! Rooms: large and very clean. See you soon!!!

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1Thank Eduardo M
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Eduardo: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

Reviewed 3 days ago NEWvia mobile

The grounds and hotel are beautiful! The buffet had a great selection including sushi and great Mexican cuisine. Vanessa Jimenez and Christie Cruz are the best! So friendly and helpful! The shows in the theatre are entertaining and the singers and dancers are very talented.

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Thank Stefheff
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Stefheff: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

Montreal, Canada
Reviewed 4 days ago NEW

This resort is excellent. Great service, friendly staff and beautiful grounds. Check in: Fast and courtious. Offered a free cocktail while we waited. Room: large and very clean. Air conditioning was a forced air system, not a noisy wall mount. Pool area: Plenty of chairs. Not a problem finding a seat. Prime seats were under a canopy. Chair pigs would...

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3Thank FordCobra66
A TripAdvisor Member
Level Contributor
1 review
3 helpful votes
Reviewed 4 days ago NEWvia mobile

The Barcelo Maya Colonial is by far the best bang for your buck in the Riviera Maya!! Been to the MR 7 times and this is my favourite resort. The food was 5 star, the pools and beaches were impeccable and the top shelf drinks flowed freely everywhere👍👍☀️ The room was clean. Tipped the housekeeping daily and only had 1...

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3Thank A TripAdvisor Member
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

Ottawa, Canada
Reviewed 5 days ago NEW

First impressions really matter and stepping out of the bus at the front entrance of the Barcelo Maya Colonial looked amazing. We were traveling as a group 15 and booked thru Air Transat. We had asked for three king rooms and to be close together. The front desk tried to book us all in different buildings and floors. After reexplaining...

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3Thank BeenthereDT2
edmonton
Reviewed 5 days ago NEW

2 Km of white powder sand and 5 hotels on one resort!! lots of pools, bars, restaurants, their is a mall, a 24 hour sports bar. surfing machine on site, parasailing, tennis, mini golf, bowling, basket ball, volley ball, to as much or as little as you like! The staff are amazing and Daniel and Carlos who are servers in...

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2Thank MichEdmonton
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Mich: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM856 - RM1,947 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Mexico/Puerto Aventuras, Riviera Maya
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Colonial staff and other travellers.
569 questions
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Questions? Get answers from Barcelo Maya Colonial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor rooms were great.”
Snoopy1103, 27 Apr 2017 | Read review
“Great Suite Views in rooms facing beach.”
P2009OMeduardom, 27 Apr 2017 | Read review
“Anything but ground floor and away from the theater.”
FordCobra66, 26 Apr 2017 | Read review
“We really liked our area in the Colonial. It was close to the Buffets, restaurants, bars, and pools.”
461waynek, 24 Apr 2017 | Read review
“Visit the unofficial Barcelo Maya page, there is a ton of information.”
  • This was our view for the week
  • Room service is great!
  • It was hard to leave this view
Teena_J, 23 Apr 2017 | Read review
5 of 5