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Barcelo Maya Tropical

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4,173 Reviews from our TripAdvisor Community

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Showing 2,569: English reviews
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Sioux Falls, South Dakota
Reviewed 2 days ago NEW

This was our fourth trip to Riviera Maya and the Barcelo. We love the waitstaff. Berzain Martinez was our waiter last year and we managed to find him again this year! He is always working as hard as he can to make sure you have what you need and does it all with a smile on his face. We loved...

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1Thank morgank114
Vancouver, Canada
Reviewed 2 days ago NEW

From the moment we stepped into the hotel we knew it was going to be an amazing trip. We were greeted by friendly and cheerful staff who we had know for a total of 5 seconds so far. Everyone was smiling and being welcoming. Before we even finished checking in we received complimentary drinks. This warm glowing attitude continued throughout...

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2Thank rundozer
Reviewed 2 days ago NEW

My friend and I stayed at the Barcelo Maya Tropical Resort in November, 2016. The hospitality was superior - especially the wonderful and friendly service of Eden (manager main buffet), David (Palmeras by the beach) and Maximiliano (el joven), not to mention Tadel the zumba instructor who helped us to burn off some beverage calories and Tomas the beach side...

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2Thank J P
Reviewed 2 days ago NEW

we were lucky to have a room that faced the bar at the theater, believe me there were nights we were too tired and wanted our jammies on. We would sit on our patio which had a glass front so we could see the show on stage and hear the music. Entertainment was awesome. Our room was perfect, we had...

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2Thank Shelly B
Reviewed 2 days ago NEWvia mobile

Entertainment was outstanding. Would definitely recommend to all families with teens. Constantly bring fun to everyone around. And a great place for young adults allot of singles to much security guys around the pool made it very uncomfortable but other than that everything was great thanks to this wonderfull guys paco lalo oscar emy lalo esteban brayan danny memo and...

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1Thank Regan A
Reviewed 2 days ago NEWvia mobile

Our trip to Mexico was very fun. The entertainment team was amazing. Definitely say go here and meet them because they made my trip 100% better. Thanks oscar paco angel estevan Brayan Lalo emy Danny and special thanks to Raul who's aqua aerobics were amazing

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1Thank Jada B
Reviewed 2 days ago NEWvia mobile

We had excellent time at this resort ' the staff is very good and helpful. The restaurant at Maya tropical waiter is really good server his name is Francisco Sanchez Looking forward to visit this Barcelo Maya colonial again, it was our 1st time in Mexico but we enjoyed it so much..

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1Thank Madhu V
Davenport, Iowa
Reviewed 3 days ago NEW

Happily home from 1 week at the Barceló. Upfront, must admit, my husband and I are NOT all inclusive fans. We prefer arranging our own accommodations, exploring local eateries and shops and having freedom to make our own decisions on our own timetable. We spent time at this hotel because that's where the group travel agent booked this very large...

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1Thank Chaya18
Reviewed 3 days ago NEWvia mobile

I love this place me my family and friends had so much fun I recommend to all college kids and families. Raul is also the best employee from the entertainment team good job Paco oscar Esteban Brayan lalo memo emu oscar and Angelo thanks Raul for all the fun

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Thank Mollie M
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mollie M, We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities...

Reviewed 3 days ago NEWvia mobile

My trip in Mexico was the greatest experience! The beach is beautiful and the pools are very fun! The water aerobics is something fun to do and the entertainers are great oscar lalo paco angel emy memo estevan brayan edy danny and raul who made us feel at home we will be back nex year

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Helpful?
Thank Sydney B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: RM957 - RM1,957 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Mexico/Puerto Aventuras, Riviera Maya
Hotel Style:
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
224 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all good.”
 of 5 bubbles rundozer, 21 Mar 2017 | Read review
“Tropical Resort: tell them you want a view of the Theater bar and a balcony with a glass front. it's also close to everything.”
 of 5 bubbles 542shellyb, 21 Mar 2017 | Read review
“stay someplace else”
 of 5 bubbles Chaya18, 20 Mar 2017 | Read review
“Rooms in the main area were great! They have an area you can pay extra to stay in - - but there is no need to pay extra for this.”
 of 5 bubbles jbficarra, 20 Mar 2017 | Read review
“our room was near theatre, if you like it quiet at night, request a room away from theatre.”
 of 5 bubbles 103MaryK103, 15 Mar 2017 | Read review
5 of 5