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Barcelo Maya Palace

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Traveller (7294)
Pool & Beach (1927)
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Overview
Hotel website
Carretera Chetumal-Puerto Juarez km 266.3 Xpu Ha, Puerto Aventuras 77750 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Barcelo Maya Palace
Special Offer: 35% off
Hotel deals
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,910)
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6,365 results
Traveller rating
3,760
1,476
662
248
219
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LanguageEnglish
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3,760
1,476
662
248
219
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1 - 5 of 6,365 reviews
Reviewed yesterday

Once again enjoyed a great family vacation at the Barcelo Maya Palace Hotel. Love this place and planning already our next family vacation there.... We stayed at this hotel 15+ times and it feels so great to go back and enjoy the beautiful beach, amazing...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Global182398
Hotel's Favourite
Reviewed 2 weeks ago

We enjoyed a wonderful time at The Barcelo Palace Premium Level in early August. The suite we had provided a beautiful ocean view and was impeccably maintained. We were treated to lovely sweets and chesses as we returned from the pool on several days. What...More

1  Thank 1diva
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 1 week ago

Dear 1diva, It is very kind of you to take time and write such a wonderful review about your recent stay at Barceló Maya Palace. Your willingness to share on TripAdvisor for future travelers makes us very honor. We are delighted to read that all...More

Reviewed yesterday via mobile

I came at Barcelo Maya Resort on 2009 for my honeymoon and it was amazing....service, people, place. I have been here four time during the next years and the standard was excellent in all the four resorts...always. This time I stayed in Barcelo Maya Palace...More

Thank aroundthiswonder2018
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

Dear aroundthiswonder2018, First of all, we would like to thank you for your comment praising your recent visit to our Barceló Maya Palace Hotel and we are delighted to know that we were able to meet your expectations. We also greatly appreciate your comments on...More

Reviewed yesterday

Very nice place. It was a long drive from the airport, however nice once you reach the resort. I do not know that I would go that far again. As there is just as much or nicer places closer to the airport and not having...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank stantam01
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

Dear stantam01, The entire Barceló Maya Palace Staff and I are very honored by such a wonderful review. We are delighted to read that you had a great time and enjoyed our kind full service. It was a real pleasure welcoming you and we already...More

Reviewed yesterday

This is the second year we stayed at this property. The staff are exceptional! Our room was always clean, and the food was great! Abraham and Jonathan from the lobby bar were the best bartenders! We can't wait to stay again next year!More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Departure21084
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

Dear Departure21084, We very much appreciate and value time, your great review will share it with our team. As encouragement to all of us, to keep striving for the most memorable quality of service. Thank you for letting us know we have go beyond your...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
756
Price range
US$216 - US$563 (Based on Average Rates for a Standard Room)
Formerly known as
Barcelo Maya Palace Deluxe
Also Known As
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
,
Barcelo Puerto Aventuras
,
Barcelo Hotel Puerto Aventuras
,
Barcelo Maya Palace Mexico/Puerto Aventuras, Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
756
Price range
US$216 - US$563 (Based on Average Rates for a Standard Room)
Formerly known as
Barcelo Maya Palace Deluxe
Also Known As
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
,
Barcelo Puerto Aventuras
,
Barcelo Hotel Puerto Aventuras
,
Barcelo Maya Palace Mexico/Puerto Aventuras, Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Photos
Traveller (7,294)
Pool & Beach (1,927)
Room & Suite (875)
Dining (724)
Family and Play Areas (149)
Amenities (91)
Business Centre & Event Rooms (36)
Nearby
Nearby HotelsSee all 18 hotels in Puerto Aventuras
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Barcelo Maya Tropical
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Barcelo Maya Beach
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Premium Level at Barcelo Maya Palace
220 reviews
.68 km away
Nearby RestaurantsSee all 73 restaurants in Puerto Aventuras
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Royal Grill
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2.20 km away
Nearby AttractionsSee all 62 attractions in Puerto Aventuras
Dolphinaris Barcelo
935 reviews
.35 km away
Dressel Divers
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.38 km away
Cenote Jardin del Eden
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1.53 km away
Divers UnderGround
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Questions & Answers
Ask a question
seahawk37
25 September 2018|
AnswerShow all 4 answers
Response from Linda B | Reviewed this property |
When upgrading to premium we were able to use the hydro therapy at the spa everyday as part of the upgrade. The Mihocan building is non smoking
1
Vote
David H
24 September 2018|
AnswerShow all 2 answers
Response from Nastasha B | Reviewed this property |
They had sports on in one of the bars but I feel like I saw soccer games on. Don’t follow sports, so didn’t pay apprention to what games were on.
0
Votes
Wendyfromwendyville
20 September 2018|
AnswerShow all 4 answers
Response from Mike J | Reviewed this property |
Likely it will be any of the rooms at Barcelo but not the palace because at Palace they have only suites rooms Towels are provided by cards they give you upon check in. Coffee is provided at the room but no tea but you can... More
1
Vote
Room Tips
"The property is quite large, so get a room close to the pool if you think you will be spending a lot of time..."
Read review
"We enjoyed our gardenview room - we got to see several deer and birds. Very quiet."
Read review
"The restaurants and bars are all close to the beach, so closer to the beach also means closer to all..."
Read review
"Premium level is ideal if you can afford the upgrade. It will get you closer to pool, beach, and restaurants."
Read review
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