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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
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    06/08/2017 07/08/2017
    US$345
    Traveller (5765)
    Pool & Beach (1593)
    Room & Suite (640)
    Barcelo Maya Caribe
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    Overview
    • Excellent63%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “oaxaca building” (108 reviews)
    “sea turtles” (258 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    Barcelo Maya Caribe
    3,310 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,506 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,122 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    1,843 reviews
    #77 of 209 hotels in Playa del Carmen
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,538)
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    There are newer reviews for Barcelo Maya Palace
    See the most recent reviews

    1,351 - 1,355 of 4,355 reviews

    Reviewed 14 June 2016

    Everything was so beautiful and the rooms had great space. The workers were so kind and helpful and I enjoyed getting along with, especially Maria P. Everything was so much fun and the drinks and food were VERY good!!

    Thank Mia H
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 29 June 2016

    Dear Guest, Thank you in advance for choosing us and I hope in the near future give us the opportunity to visit us again. Best regards, The Management

    Reviewed 12 June 2016 via mobile

    This place is great and the service is incredible. The beach view is very pretty and the water is super clear and you can see a lot of fish. The gyms are very nice here too and there are plenty of things to do, whether...More

    1  Thank Brooks L
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 13 June 2016

    Dear Brooks L Thank you very much for sharing your review about your staying for us is very important to know how are guest spend their vacations, the staff works hard everyday to keep you happy, we hope your returning. Best Regards The Managment!

    Reviewed 11 June 2016

    We travel with family every year and This was the best resort we've ever stayed at.Food ,drinks,entertainment,waitresses and housekeepers are great. Rooms are huge and spotless clean.Ruben in dinning room is so friendly, he welcomed you with big smile .Pools are extremely big. Separate pool...More

    5  Thank eurotraveler588
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 12 June 2016

    Dear eurotraveler588 Thank you very much for sharing your review with us, you make us feel special with all your words, the staff works hard everyday to make you smile, we hope your next visit. Best Regards The Managment

    Reviewed 11 June 2016

    This was our first stay in Playa Del Carmen which is a very, very cool place. Totally beats Cancun. My expectations were high for the Barcelo Maya Palace since it was the first INTL vacation with our 3 children--which is a production! (8yrs, 6 yrs,...More

    4  Thank Jlee7575
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 11 June 2016

    Dear Mrs. Lee, Thank you for taking the time to write your experience after your visit to the Hotel. Feedback from our guests is very important to us in order to improve day by day. We regret you found the Hotel busy at the moment...More

    Reviewed 11 June 2016

    PERFECT RESORT for family single and adult ,highly recommend for all people include (stupid) people comply about this resort ! really 5 star resort!! dont reading negative review about this resort ,mostly comply people who never see anything before !!!!!!

    4  Thank Zibi J
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 12 June 2016

    Dear Zibi J Is a pleasure know that you enjoy our PERFECT RESORT, you make us feel proud. We hope your next visit. Best Regards The Managment

    Barcelo Maya Caribe
    3,310 reviews
    #12 of 17 hotels in Puerto Aventuras
     
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    4,506 reviews
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    Paradisus by Melia Playa Del Carmen La Esmeralda
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$231 - US$566 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Barcelo, Expedia, Orbitz, Cheap Tickets, Hotels.com, Travelocity, TripOnline SA, Hotwire, getaroom.com and Evoline ltd so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Mexico/Puerto Aventuras, Riviera Maya
    Add Photo Photos
    Traveller (5765)
    Pool & Beach (1593)
    Room & Suite (640)
    Dining (597)
    Hotel & Grounds (3253)
    Family and Play Areas (125)
    Bathroom (83)
    Business Centre & Event Rooms (32)
    Nearby
    Barcelo Maya Beach
    8,295 reviews
    .42 km away
     
    Barcelo Maya Caribe
    3,310 reviews
    .30 km away
     
    Hotel Esencia
    249 reviews
    1.63 km away
     
    LM by Inmense
    242 reviews
    1.36 km away
     
    Nearby Restaurants
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    2.10 km away
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    2.05 km away
    Royal Grill
    83 reviews
    2.20 km away
    Nearby Attractions
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    .35 km away
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    269 reviews
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    Ask a question
    Questions & Answers
    karen3535
    24 July 2017|
    AnswerShow all 4 answers
    Response from somersetdeb | Reviewed this property |
    The French is my favorite. The food is amazing and the service and atmosphere are wonderful. The Italion in the mall is very good and both Japanese are good. The Palace has the best buffets with the most selection and... More
    0
    Votes
    karen3535
    23 July 2017|
    AnswerShow all 5 answers
    Response from somersetdeb | Reviewed this property |
    You can dress casually in the buffets and even wear your swim suit but you must have a cover up on over it for ladies and shirts for men, and shoes. The ala carte restaurants that require reservations all have a dress code... More
    0
    Votes
    DougNeil
    23 July 2017|
    AnswerShow all 3 answers
    Response from 323marygeorge323 | Reviewed this property |
    If you ask any of the food service employees, they make approx. 100 pesos per day...$6 per day !...TIP...TIP ...TIP!!!
    1
    Vote
    Room Tips
    "The "double bed" rooms have 2 real double beds, not queens. See note above about location."
    Read review
    "Rooms away from the beach side are quite. Corner rooms have a much bigger balcony and many have a hammock."
    Read review
    "Horrible service"
    Read review
    "Try to get a room closer to the pool if you are with kids"
    Read review
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