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Porto Bello Private Residence Club

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Traveller (50)
Room & Suite (21)
Pool & Beach (5)
Overview
  • Excellent64%
  • Very good15%
  • Average7%
  • Poor9%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Airport Transportation
All hotel details
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Reviews (53)
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31
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LanguageEnglish
31
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3
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All reviewsdaily maid servicerented directlythe ground floorunitscondodolphinspool
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1 - 5 of 50 reviews
Reviewed 25 January 2018

The place is very beautiful, is inside a complex where you find everything, restaurants, bars, stores, pharmacy and even dolphin swims. The apartment is very nice, has everything you need in the kitchen. The only problem I encountered was the cleaning. Unfortunately on the first...More

2  Thank Andressa L
Response from Salim G, Gerente at Porto Bello Private Residence ClubResponded 9 March 2018

Hi Andressa, Im very sorry about this terrible experience, we fumigate all the time in order to have the property as better maintained as possible, we are very detailed with our cleaning staff and we always receive good commentaries on this, Im very sorry again,...More

Reviewed 3 June 2017

We stayed here for a week and rented directly from an owner. She gave us a terrific price which is why we chose it but I likely wouldn't stay here paying full price. The location is good, easy walking distance to anything you need and...More

1  Thank RCIT
Management response:Responded 6 June 2017

Thank you very much for your comments, they are really valuable for us, we will consider making all those changes for the best of our guests and owners, we always try to do better and right now we are improving ourselves to give you a...More

Reviewed 4 April 2017

We have been renting here now for several years. It is become quite noisy. The heavy traffic is producing a lot of commotion. Also the lot next to the phase 2 is being developed and it is very noisy, the building will take approximately 2...More

2  Thank kris48_10
Response from Salim G, Gerente at Porto Bello Private Residence ClubResponded 9 March 2018

Hello Kris, thank you very much for your comments always help us to improve, fortunately the construction next door is finished they are know decorating the condos that were built, we try to maintain the property as well maintained and peaceful as possible, I hope...More

Reviewed 12 January 2017

The villa was clean & well appointed, much nicer than expected. Very friendly & helpful staff. The location was great. Small shops and many good places to eat are right there. If you can drag yourself away from the pool, Playa del Carmen is close...More

1  Thank Kathy M
Response from Salim G, Gerente at Porto Bello Private Residence ClubResponded 9 March 2018

Thank you very much for your opinion its really valuable to us and make us want to do better every time for our guests. Hope to host you soon!!!

Reviewed 29 October 2016

Stayed in unit 203 and was exactly as described below. I'm surprised this complex doesn't get more reviews. The unit was complete overkill as to layout, amenities and finishing touches. Marble everywhere, we'll stocked kitchen, three bedrooms with ensuite, and sweet jacuzzi on the deck...More

3  Thank Itravelutour
Response from Salim G, Gerente at Porto Bello Private Residence ClubResponded 9 March 2018

Thank you very much for your review its motivation for us in order to always improve and make you feel confortable. We hope you and your family come back very soon your are welcome every time, we have a special deal at OMNI and in...More

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About
Amenities
Top amenities
Pool
Free Parking
Beachfront
Room Service
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Hot Tub
Golf Course
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Hotel Style
#12 Spa Hotel in Puerto Aventuras
#13 On the Beach Hotel in Puerto Aventuras
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel Style
#12 Spa Hotel in Puerto Aventuras
#13 On the Beach Hotel in Puerto Aventuras
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (50)
Room & Suite (21)
Pool & Beach (5)
Dining (4)
Family and Play Areas (5)
Questions & Answers
Ask a question
natashiaschwarz
30 December 2016|
AnswerShow all 2 answers
Response from Lisa G | Property representative |
Yes, around the public marina. a few Italian restaurants, pizza, Spanish and Mexican as well.
0
Votes
Kathy V
9 July 2016|
Answer
Response from Kathy V |
I have my answer. Thank you.
0
Votes
DJJ0629
4 July 2016|
AnswerShow all 2 answers
Response from wazzatashock | Reviewed this property |
Aukumal beach is a short cab ride away also
0
Votes
Room Tips
"Ground floor rooms are the most convenient."
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"ground floor, as there is no elevator"
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"Go somewhere else."
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"There are 2 complexes. Possibly try the main complex. Definitely not on the 1st floor!"
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