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City Express Aguascalientes Sur

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192 Reviews from our TripAdvisor Community

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Showing 5: English reviews
Reviewed 1 week ago

Caveat emptor I stayed at City Express Aguascalientes Sur the first days of November 2016. The bathroom in room 502 had not been cleaned, the toilet tank didn't work properly, and a paper cup with what I imagine was soda in it had been left on the dressing table. What was truly inexcusable, however, was a hard drive being stolen...

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Helpful?
Thank Carlos T
Reviewed 25 August 2015

The Hotel is nice, clean and the staff is friendly. I use this hotel because is close to Nissan, this is the only reason I get this hotel. If you are looking for vacations I will not recommend this hotel to you since downtown is far from hotel. Things that can improve at the hotel: -The curtain shower is to...

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Helpful?
Thank Miguel R
marlen c, Guest Relations Manager at City Express Aguascalientes Sur, responded to this review

Dear Miguel, First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope...

Reviewed 11 August 2015 via mobile

I just came from Guadalajara and the experience was totally different here in this hotel then in that other one. The receptionist was cordial and accommodating to all my needs. I truly felt like at home.

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Helpful?
Thank Alexa R
marlen c, Guest Relations Manager at City Express Aguascalientes Sur, responded to this review

Dear Alexa, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Irapuato, Mexico
Reviewed 7 November 2014

First of all is far away from everything, second of all when you look for an airport near by hotel is because you're just looking for a NICE place to sleep and leave early in the morning. The beds are horrible, the sheets are disgusting, the towels are like old ragged pieces of cloth.

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Helpful?
Thank IvanSalazarS
marlen c, Guest Relations Manager at City Express Aguascalientes Sur, responded to this review

Dear Ivan, First of all I want to offer you an apology for any inconvenience during your stay as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to your comment. Waiting us the chance to have your preference...

Mexico City, Mexico
Reviewed 2 September 2014 via mobile

We stayed during a short visit to Aguascalientes, the location is very good if you need to south of the city if you need to be in the center or north part this is not an option. The rooms are OK, very clean and quiet but they are a little bit small, the flat screen is very small and the...

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Helpful?
Thank Lalo_estebanes
Marlen C, Guest Relations Manager at City Express Aguascalientes Sur, responded to this review
Google Translation

Buenas tardes Lalo, Agradecemos sus comentarios con respecto al tamaño de las habitaciones le agradezco que nos hiciera saber sus...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking

Additional Information about City Express Aguascalientes Sur

Address: Boulevard Jose Maria Chavez 1919 | Col. San Pedro, Aguascalientes 20280, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Aguascalientes > Aguascalientes
Price Range: RM129 - RM241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Aguascalientes Sur 2.5*
Number of rooms: 123
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Hotel Style:
#5 Business Hotel in Aguascalientes
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Questions & Answers

Here's what travellers have asked, with answers from City Express Aguascalientes Sur staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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