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Hotel San Sebastian

Orbitz.comUS$39*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel San Sebastian
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188 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Reviewed 2 weeks ago

I really enjoyed my stay at San Sebastian. The room was spotless and the customer service was excellent. I ordered room service as well as ate at the buffet and the food was very good both times. The parking is secure, which is great. I will definitely come back!

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Helpful?
Thank America P
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear America P, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that you had a good time with us and enjoyed your meals. Your rest and comfort are our goals. We hope to see you soon and continue to serve you...

Bucerias, Mexico
Reviewed 3 weeks ago via mobile

We were very impressed with our accommodations here. Medium size 2 story building, secure parking, decent sized pool with bar, excellent breakfast buffet, room service and friendly staff who spoke English. Our room was clean and well appointed. We would gladly stay here again.

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Helpful?
Thank littlemomma_1955
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear little momma_1955, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that you had a good time with us. Your rest and comfort are our goals. We hope to see you soon and continue to serve you the best we can!...

Toronto, Canada
Reviewed 1 April 2017 via mobile

We thought this would be a good hotel to stay at on our way back North - wrong. Couldn't figure out why they did not have blackout blinds on the room to keep out the light from the parking lot. The reason is you won't sleep anyway as they book in rock bands on the weekends???. It is now one...

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Helpful?
Thank Phil H
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Phil H, First of all, thank you for posting your review. Your feedback is very valuable to us in our effort to improve continuously and we take it seriously. We are very sorry to hear about your experience, we will look at what happened and correct it to prevent this happening again. Our guests rest and comfort are our...

Reviewed 24 March 2017 via mobile

Would have given this hotel 5 stars, but our room was not cleaned until 3 hours after the designated check-in time. Also, they did not provide any hand towels or wash cloths, only bath sheets. Suite had a kitchenette with coffee maker, but no coffee or cream and sugar. The lighting above the batjroom sink is terrible. Ladies, don't attempt...

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Helpful?
Thank Kathleen M
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Kathleen M, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that you liked our restaurant. Our apologies for the inconveniences at your check-in, we will work on that. Our goal is to serve you the best we can and we...

Veracruz, Mexico
Reviewed 30 January 2017 via mobile

I had a great experience in this place because i had a quiet and relaxing time. The place is very clean and the rooms are so nice. I liked the idea of having a cup of coffee while waiting. You pay 200 pesos deposit that are returned as soon as you check out. No big deal though. I definetely recommend...

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Helpful?
Thank alejosergio
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear alejosergio, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that you had a relaxing time with us. Your rest and comfort are our goals. We hope to see you soon and continue to serve you the best we can! Regards,...

Reviewed 27 December 2016 via mobile

I got to the hotel around 1:00 a.m. and the guy at the front desk couldn't find my reservation, I understand sometimes that happened, what i can not understand was the attitude of this guy, he was very rude and acted like i owed him somenthing, i had to wait for an hour to get my room and at the...

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Helpful?
Thank PatyLugo
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear PatyLugo, Thank your for taking the time to post your comment. We apologize for this inconvenience and will look into this matter to avoid something like this to happen again. We hope you give us the opportunity of serving you again. Best regards, Hotel San Sebastian

La Paz, Mexico
Reviewed 7 December 2016

This is a very comfortable Hotel! The rooms and bathrooms have plenty of space and facilities such as tv, fridge, hairdryer, and they're perfectly clean! Service and security are great, thank you for the free transport airport-hotel / hotel-airport, it's a very thankful plus! They also have a very nice restaurant buffet, congratulations to their chef, everything is really tasty!...

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1Thank Karo H
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Karo H, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We apologize for any inconvenience with...

Calgary
Reviewed 3 December 2016

Usually stay here on our drive from Canada to Guayabitos, Mexico in October and again on our return drive in March. Always a great hotel- never been disappointed. Clean, modern, comfortable and extremely helpful, friendly staff. We like the fact that we can park the car in the secure courtyard. We had the buffet dinner at the restaurant and also...

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Helpful?
Thank CalgaryOakside
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear CalgaryOakside, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we are your usual hotel in Hermosillo. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon and continue to...

Reviewed 1 December 2016

This is the best hotel in Hermosillo. Very beautiful festive property The staff here is amazing. Very happy and positive people and the guest that stay there are the same They handle a sold out hotel well. This Hotel is very safe and secure hotel They have 24 hour security. Este es el mejor hotel en Hermosillo. Muy hermosa propiedad...

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Helpful?
Thank Justin H
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Justin H, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon...

Reviewed 31 October 2016

I work for Avas Flowers & this is their number one go to when we travel to our Hermosillo location. The hotel is newly renovated with extremely modern rooms, really nice sized fridge, nice sized closet, & nice sized showers, & counter space for the bathroom sink. The buffet has endless items to choose from for each meal and is...

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Helpful?
Thank Ashley W
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Ashley W, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Best Hotel in Hermosillo, 170 Comfortable rooms, Complimentary WiFi, Gym, Pool, Bar by the pool, Laundry Service, BUFFET, Business Center, Conference Rooms, 24 hrs security, FREE Shuttle Airport-Hotel-Airport, English spoken. ... more   less 

Additional Information about Hotel San Sebastian

Address: Periferico Sur 96, Hermosillo 83290, Mexico
Region: Mexico > Northern Mexico > Sonora > Hermosillo
Price Range: RM185 - RM245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Sebastian 3*
Number of rooms: 170
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Hermosillo
#3 Business Hotel in Hermosillo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel San Sebastian staff and other travellers.
3 questions
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Prescott, Arizona
2 months ago

See all questions (3)

Questions? Get answers from Hotel San Sebastian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Early.. most popular hotel in Hermosillo / Reserva .. El más popular hotel en Hermosillo”
justinhA6879LD, 1 Dec 2016 | Read review
“Rooms away from the entrance/street avoid the truck vibration and noise.”
OnTheRoadRetired, 2 Sep 2016 | Read review
“Very close to Rte 15, no room is safe from traffic noise.”
Denoo600, 31 Mar 2016 | Read review
“Love the rooms close to the pool.”
W4892SRpaulc, 1 Mar 2016 | Read review
“Rooms downstairs in the interior should be quiet- although I had no problem with noise.”
CalgaryOakside, 21 Oct 2015 | Read review
5 of 5
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US$39* /night
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Prices are for 1 room, 2 adults
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