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Real Inn Mexicali

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Real Inn Mexicali
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85 Reviews from our TripAdvisor Community

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There are newer reviews for Real Inn Mexicali
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Showing 43: English reviews
Los Angeles, California
Reviewed 21 April 2016 via mobile

We stayed here after experiencing a bad hotel a couple of blocks away a previous weekend. We stayed here a few years ago before all the remodeling. Well this place has improved a lot. The staff is very helpful and friendly. Pricing was reasonable. Room was clean but the beds were too small for a couple to really sleep in....

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Helpful?
Thank m h
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Guest, Thank you so much for your comments regarding our service and facilities. Ricardo Muñoz General Manager

Tokyo, Japan
Reviewed 24 March 2016

Arrived AM:2 from the Mexicali-Airport, check in was swift without any problem. All emploees which i encounter during my five days stays were friendly and helpful. Rooms are OK except the carpets inside are over used. There is a Gym with brand new machines, also an outside Pool Area which is perfekt for a layback sunbathing. Breakfast-buffet with plenty Mexico-Food...

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Thank RainerG525
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Guest Real Inn appreciates your comments regarding our service and facilities. Ricardo Muñoz General Manager

Reviewed 8 February 2016 via mobile

Should have stayed at our usual Araiza. Paid $110 at Real Inn, same price as our preferred hotel. Room was dingy, dark, sheets probably 100 count as smooth as 40 grit sand paper, towels even rougher, torn and stained. Very loud hallways with very thin walls. Weather was cold and heater didnt work. Called front office and was told hotel...

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Thank BaltazarUSA
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear guest, I am very sorry to see we were not the host you expected; it would be an honor for Real Inn to have another chance. I appreciate the time you have taken to give us your opinion regarding our facilities. Hoping you can consider my response and meet on your next trip to Mexicali. Best Regards Ricardo Muñoz...

Reviewed 11 December 2015 via mobile

This was one of the worst hotels I have stayed in Mexico on business trips. I checked in early so the room was not ready , which is OK but they had me fill in the registration form and took a deposit on my credit card. When I came later to pick my room key they had me register again...

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Helpful?
Thank Michael T
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Guest, I am very sorry to see our hotel was nothing you expected. Is it possible to contact you and listen regarding our service and facilities? Our compromise is to have all of our facilities and service at a high quality. Best Regards Ricardo Muñoz / General Manager ricardo.munoz@hotelesrealinn.com

Mexico City, Mexico
Reviewed 4 December 2015 via mobile

I had an excellent hotel. Wi fi was ok. The furniture and the decoration is nice, i stayed for some months and in my room there was a frigo, microwave oven, coffee maker. I was very happy and the size of the room is fine. The pool size is good enough for swimming.

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Thank clagunash
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Thank you for choosing Real Inn, I wish you the best holidays and a great 2016. Best Regards Ricardo Muñoz General Manager

New York City, New York
Reviewed 6 November 2015

I was really impressed with the quality of this hotel for the price I paid. It compares well with the higher end hotels and it was only a fraction of the price. The wifi was really fast and the staff was nice and accommodating. If I'm ever in Mexicali again, I'll take a look at this place.

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Thank peterTnomad
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Guest, I apologize for not responding at a reasonable time. Real Inn appreciates your comments regarding our facilities and service. I also wish you the best in this starting 2016. Best Regards Ricardo Muñoz / General Manager ricardo.munoz@hotelesrealinn.com

Lake Forest, California
Reviewed 12 September 2015 via mobile

This place is very neat and clean and on the main street as you travel through Mexicali. It is painted in very vibrant colors and has a modern feeling throughout. They have a restaurant in a bar in a workout center inside. It feels spacious and very neat. The rooms are well appointed and clean. When we arrived however, our...

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Helpful?
Thank Dave H
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Mr. Dave, I apologize por not responding after your stay, Real Inn Mexicali hopes to be host soon. Best regards

Reviewed 29 April 2015

After making reservations, pre-paid for my room and called their toll free number to notify them of my late arrival, the hotel manager Gabriel (he claimed to be the Manager) turned me and my husband away at 12:30AM telling us they did not have rooms available. I was shocked as to how a HOTEL could turn us away at midnight...

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3Thank bricia s
Indiana
Reviewed 1 February 2015

Room + bathroom is good enough yet a few minor and easy changes could improve the property greatly. Although beds in Mexican hotels are typically hard, thIs hotel's hard beds comfort could be greatly improved if they would only used higher end bed sheets washed each time using softener. The thin CHEAP towels in the bathroom need URGENT upgrading. I...

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Thank ANewPlaceEveryTime
Phoenix, Arizona
Reviewed 13 January 2015

Stayed their a couple of days August 2014. A very nice hotel in a good location. When I stayed their it wasn't peak season so very quiet which was great. The service was very good. I wanted a mini fridge which I guess the rooms don't come with yet they provided one no charge. I also had booked a room...

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Thank downtown100

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Real Inn Mexicali

Address: 201 Ave de los Heroes Esquina | Blvd Lopez Mateos, Centro Civico, Mexicali 21000, Mexico (Formerly Crowne Plaza Mexicali)
Region: Mexico > Baja California > Baja California Norte > Mexicali
Price Range: RM232 - RM419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Real Inn Mexicali 3.5*
Number of rooms: 158
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Also Known As:
Crowne Plaza Mexicali Hotel Mexicali
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Questions & Answers

Here's what travellers have asked, with answers from Real Inn Mexicali staff and other travellers.
5 questions
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Questions? Get answers from Real Inn Mexicali staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as high as possible .”
 of 5 bubbles RainerG525, 24 Mar 2016 | Read review
“Pick a room in one of the higher floors to get a good view of Mexicali. If you needs snack there is a Soriana SuperStore ( a Wal-mart like store) near by. There is a multiscreen cinema across the hotel. Quiet area at at night”
  • View from our room
 of 5 bubbles ANewPlaceEveryTime, 31 Jan 2015 | Read review
“None that I could think of.”
 of 5 bubbles downtown100, 13 Jan 2015 | Read review
“Choose a high floor, the suites are very good”
 of 5 bubbles CancunVoyager, 12 Feb 2014 | Read review
“Ask for the rooms that face the pool, that will minimize the train noise!”
 of 5 bubbles nunillo, 10 Feb 2012 | Read review
5 of 5