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This was our first vacation to Mexico, and after this experience I definitely will not be staying at this hotel again.
1. The pool is disgusting! Toilet paper, lemons, floating around.
2. I'm sitting in my lounge chair with a beach ball beside me and...More
Having stayed at many Rius and at the Jalisco at least 7 times in the past it was again a wonderful vacation. The staff was very helpful and friendly, the rooms were very clean and nice. This time, as I had experience about 4 years...More
we stayed there for a week and and have to say it was way below my expectations as it is filled completely with locals which is fine although they got served before any other guests did and felt entitled to be served before anyone else...More
1 Thank 695tiffany
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU JaliscoResponded 2 days ago
Thank you for choosing RIU Hotels and Resorts for your vacation and for sharing your experience with us.
Regarding your comments about local guests visiting our resort, we are sorry to read that you had the impression that the hotel was not as...More
The hotel , beach and amenities were very good. We enjoyed our stay immensely and except for the poor food and sub-par drinks offer they would have had a much better rating. The beach is great and the hotel and grounds are pristine. I would...More
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU JaliscoResponded 6 days ago
Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We are glad to read that you overall enjoyed your stay at our hotel and highlighted the beauty of our beach.
On the other hand, since gastronomy is very...More
I stayed at the Riu Jalisco for one week with family and I loved the modern-ish, open feel to the grounds. We visited the next-door resorts (also Riu-owned) and I preferred the Jalisco. It felt less like a retro palace, but I liked that about...More
US$161 - US$316 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Spa Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
Number of rooms
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