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Hotel Riu Jalisco

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Traveller (4100)
Pool & Beach (739)
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Overview
  • Excellent27%
  • Very good39%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
“adult pool”(503 reviews)
“la botana”(88 reviews)
“don emiliano”(51 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Riu Jalisco
Special Offer: Receive 500 free points
Hotel deals
Offers from Hotel Riu Jalisco
Special Offer: Receive 500 free points
Hotel deals
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Reviews (4,800)
Filter reviews
4,156 results
Traveller rating
1,171
1,523
744
438
280
Traveller type
Time of year
LanguageEnglish
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1,171
1,523
744
438
280
Show reviews that mention
All reviewsadult poolla botanadon emilianoswim up barmusty smellasian restaurantsunwing repbeach restaurantbuffet stylefamily poolpushed togetherpalm treesliquor dispensermain buffettowel animalsother resortsevery other day
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1 - 5 of 4,156 reviews
Reviewed yesterday via mobile

Don’t go in July way to crowded. My issues were the adult pool!! Don’t advertise adult pool when your not going to reinforce it. Screaming children everywhere. They seemed more consented about people wearing tshirts in the pool. which I guess not allowed. Our bed...More

Thank Michelebaker
Hotel's Favourite
Reviewed 11 April 2018

First time staying at this resort and loved it. I would totally go back to this same resort. It was packed with people as it was school break. The entertainment team was amazing especially Brenda. She worked hard all day and night and always had...More

3  Thank Preston1850
Reviewed 1 week ago

I traveled with my family (husband and two kids ages 7 and almost 2), my parents and my brother. We had 3 rooms which were okay, they have some weird things like the bar is inside the bathroom, the water smells bad and they advice...More

3  Thank Claudia B
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu JaliscoResponded 3 days ago

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We place great importance on providing our guests with unforgettable experiences and it is disappointing to see that you left our hotel thinking otherwise. We appreciate...More

Reviewed 1 week ago via mobile

We recently stayed at this resort,bad front desk service, rooms are not for a 5 star resort, not even a 3 star. Pools were nasty everyday. The only good staff was the restaurant staff, always smiling and willing to help. Our sandals got stolen from...More

5  Thank Silvia E
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu JaliscoResponded 1 week ago

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. For this reason we are very surprised to read your comments and...More

Reviewed 2 weeks ago

The Riu Jalisco is a really good mid-quality all-inclusive hotel. It is a busy place and not an overly expensive hotel, so you get what you pay for: The rooms are nice, clean and spacious, the restaurants provide good food and an adequate service, the...More

2  Thank DublinEventGuide
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free Internet
Hotel Amenities
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Wheelchair Access
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Babysitting
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Outdoor pool
Details
Price range
US$141 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
Room types
Non-Smoking Rooms
Details
Price range
US$141 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
Room types
Non-Smoking Rooms
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Traveller (4100)
Pool & Beach (739)
Room & Suite (715)
Dining (407)
Amenities (44)
Family and Play Areas (31)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Laura D
10 July 2018|
AnswerShow all 2 answers
Response from JoLeen2 | Reviewed this property |
Yes.. just for small children. No cost for kids RIULand club. Parents are allowed to leave children over age of 4.
0
Votes
coretta m
21 June 2018|
AnswerShow all 2 answers
Response from JoLeen2 | Reviewed this property |
Palace is first class, but you pay lots more. No children's slides in pool, no Disco so less children, Less party people. FORUM has more info.. You must eat dinner at your own RIU. You will be asked to leave. If you stay a... More
0
Votes
Room Tips
"If you are a light sleeper, do not get ocean view"
Read review
"Don't cheap out and ask and pay for a courtyard view at the least, remember you get what you pay."
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"Request a higher room facing the fountain"
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"We had room 6217 which was quiet, with a fantastic view of mountains and even the airport in the distance."
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