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ClubHotel RIU Jalisco

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4,194 Reviews from our TripAdvisor Community

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There are newer reviews for ClubHotel RIU Jalisco
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Showing 3,666: English reviews
Reviewed 6 days ago NEW

This was our 1st time to Mexico and our stay at the RIU Jalisco was great. Our plane through sunwing was delayed 5 hours so we didn't get to the resort until 4:30 am but the staff was ready and eager and processed us through and got us to our rooms very quickly. The food was good and the staff...

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5Thank Wendy N
Reviewed 1 week ago

Just came back from RIU Jalisco. 25 min cab ride from the airport. Check in was fast and easy. Beds were 2 double beds put together. We ask for a king/queen bed and they installed a foam cover on top and was sufficient. The resort is kept very clean and beautiful. The food is average. Lots of variety for drinks....

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4Thank Brady A
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for sharing your constructive review. We hope you will choose to visit us again, and give us a chance to deliver the high standards of guest service, which are synonymous of our brand culture and dedication to complete customer satisfaction. With our best we remain, ClubHotel Riu Jalisco Online Reputation Manager

Niagara Falls, Ontario
Reviewed 1 week ago

Our second time to the Jalisco was as good as the first. We stayed in room 1134 which was nice and quite but unfortunately looked out over the Driveway to Samba Vallarta next door. We didn't mind too much as we only spend time to change, shower, and sleep there. We did have a leaky toilet but was fixed right...

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3Thank VulcanNomad
Calgary, Canada
Reviewed 1 week ago

We went as a big family trip around Christmas time. The room was spacious (we got family room on 5th floor), clean. The food was great - the best is that we did not need to reserve for supper except Christmas Eve. The services were wonderful.

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4Thank nguyenla2
Lancashire, United Kingdom
Reviewed 1 week ago

Excellent hotel- same as other Riu hotels. Great staff, excellent food and drinks, great entertainment. Perfect AI beach holiday- layout of Jalisco is better than other Riu hotels nearby. Much more spacious pool and outdoor areas. Prefer pacific coast to Cancun, better weather , much more relaxing. We had a fantastic room in the main building , with amazing sunset...

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4Thank Saffron D
Reviewed 1 week ago via mobile

Was not sure about this resort when we booked. It said 3 1/2 stars and was 700 rooms. Who ever gave it that rating had to be asleep. It was definitely a 4 1/2. Staff were outstanding. The cleanest resort I have ever been to. The food was fabulous. Selection was great. Italian and steakhouse were wonderful. And how great!...

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5Thank Beverley B
Orillia, Canada
Reviewed 1 week ago

Just loved this place! It was our second time there and it was awesome. Love everything about the Riu Jalisco, the layout of the resort, the beautiful beach with lots of chairs and the most beautiful sunsets, the pools, the great food with quite a vast selection, the awesome entertainment and dancing, and the wonderful staff! When I read negative...

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6Thank Griswalds88
Toronto, Canada
Reviewed 1 week ago

Beautiful hotel, great beach, amenities were plentiful, food was delicious - would go back in a minute. Loved the staff! Every day there was something different to do but I preferred the pool and the swim up bar or going to the beach. The Steak House on the beach was fabulous - highly recommended

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5Thank Relli7751
Regina, Canada
Reviewed 1 week ago

This was the first time I had been to a Riu resort. Check in was very smooth. They even served drinks! I found the rooms rather small (compared to other resorts I'd been to), and somewhat dated. But overall it was comfortable. The floor was consistently dusty, which made my feet very dirty when walking barefoot. The food was typical...

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4Thank trx2000
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Many thanks for taking the time to give us such honest and detailed feedback. We are committed to give all our guests a warm welcome from the moment they arrive at our resort. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and...

Mississauga, Canada
Reviewed 1 week ago

Visited Riu Jalisco second week of Feb. 2017. The rooms are average but very clean. There is a great selection of food in the buffet. There are 4 restaurants on site, all good depending on your taste of course. The beach is large with a lot of beach chairs in shade and sun. The water is not as clear the...

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6Thank aggie18172

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: RM727 - RM1,288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Top resorts Hotel in Nuevo Vallarta
#15 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
297 questions
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to another hotel, ocean view rooms were cleaner with no hot water”
  • more body fluids
  • nasty mattresses
  • Bodily fluids?
  • stained sheets
  • It's very hard to close the door unless you stand next to the toilet, luckily I'm a small person
  • mold
  • Don't use the water
  • mold
 of 5 bubbles jessierwhite, 21 Feb 2017 | Read review
“rooms further down the both 'wings' from the centre.”
 of 5 bubbles Tourista88, 21 Feb 2017 | Read review
“Main floor near the stage is quick to the pool/beach”
 of 5 bubbles melaniecB7485EI, 21 Feb 2017 | Read review
“upper floor”
 of 5 bubbles jamaical, 19 Feb 2017 | Read review
“The nearer you are to the sea the noisier it will be as the entertainment area is in that direction.”
 of 5 bubbles Neilmcc, 19 Feb 2017 | Read review
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