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ClubHotel RIU Jalisco

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4,307 Reviews from our TripAdvisor Community

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Showing 3,769: English reviews
Vancouver
Reviewed 17 January 2008

My wife and I were there from Dec 1 to Dec` 15. Arrived at 2 AM, our room keys were ready to go, as was everybody else's coming off the airport shuttle. The sports bar burgers aren't the greatest. When we left, we put our bags in the courtesy room. Although there was no lock on it, there was no...

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2Thank JoeandTracy
Woodbridge, Ontario
Reviewed 16 January 2008

I just returned from my stay at the Riu Jalisco. I was so disappointed. I've been an expereinced 5* hotel traveller for many years. I've never expereinced a hotel like this. The hotel is run down. The food is the same everyday for breakfeast lunch and dinner. The beach water is dirty. The beach chaise chairs are broken and dirty....

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2Thank Lovetotan
mt
Reviewed 16 January 2008

We just got back from a nightmare that we turned into a decent trip. Our first night we were followed by security and while at the sports bar(only place to eat late) for 45 minutes all of our rooms were robbed. The only food at night is frozen hamburgers with tomato sauce & nachos. When we went to the front...

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3Thank bettyboopmt
Chicago
Reviewed 15 January 2008

First time, went to an "inclusive resort." Never again to this one. The 3 main reasons: food (yes all buffet) is horrible, pools are not toddler friendly, and beach/pool overcrowded with people that fight for "claiming rights" on chaise chairs. This hotel has two main buffet restaurants w/mediocre food. Then they claim they have a "Japanese Sushi & "Steak House,"...

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2Thank pecas97
Calgary
Reviewed 14 January 2008

After reading some of the reviews of this hotel, we can honestly say we were a bit concerned as well given the recent posts. We stayed at the Riu from Jan 4th to Jan 11th. From the day we got there until leaving the only real complaint was that the weather cooled down at nights to the point where you...

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8Thank tyler141
Chicago
Reviewed 14 January 2008

This was my first experience of doing an 'all inclusive' resort package (as well as my first time back in Puerta Vallarta since 2000). And I wish that someone would have told me that all inclusive meant ALL BUFFETS and not-so great drinks! The resort itself was fine. The staff was friendly and very helpful, and the pool, beach and...

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6Thank frapple72
Alberta, Canada
Reviewed 14 January 2008

For the most part it is a good hotel. My only complaint is the family pool. It is very cold and 4 feet deep. Not great for little kids. Bring life jacket or water wings. It is a large resort, I would suggest bringing a stroller for little children. Average rooms have no bathtubs, just showers with adjustable shower head.

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1Thank MichelleAlberta
Montana
Reviewed 14 January 2008

Neither myself nor my family will ever return to this hotel. I have never felt so unsafe in all of my life. After 3 of my families room were entered into and all of their money was taken while they were being followed by a very scary looking so called security guard. My oldest son was trembling out of pure...

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4Thank fishingfamily2008
Billings, Montana
Reviewed 14 January 2008

We planned this family vacation to celebrate my 50th birthday, There were 3 familys that arrived at the resort at 10.00 pm on the 6th of Jan we were given our rooms but told there were no keys to the safes untill the following day, we went to our rooms dropped off our bags and walked down to the beach....

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10Thank eugene21
Minnesota
Reviewed 11 January 2008

This review is late but thought I would enter it anyway. We stayed there in Jan of 07 and it was our first vacation. I had done a huge amount of research to find a decent all inclusive resort within our budget and this was the one that fit our bill. We traveld with 2 other couples some of whom...

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3Thank jhminners

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Overlooking a stunning white sand beach, the ClubHotel Riu Jalisco is the ideal place to enjoy an unforgettable vacation with your family or friends. This all-inclusive hotel in Vallarta, Mexico offers you a wide array of options in its spacious facilities so that you can enjoy RIU Hotels & Resorts' exclusive service. All of the rooms at the ClubHotel Riu Jalisco are perfectly equipped to offer you all the amenities you could want. In your room you will have satellite TV, air conditioning, a safe, a minibar with a drink dispenser and a balcony or terrace from which to enjoy the stunning surroundings of this hotel in Vallarta. At this all-inclusive hotel in Vallarta you will find 2 pools with swim-up bars where you can cool off and enjoy the Mexican Sun. We also offer you direct access to the beach where you will find a private area for hotel guests. If you want to relax, visit the Renova Spa, a wellness center with beauty services, a variety of treatments, a hydromassage bath and a sauna, so that you return from your vacation feeling as good as new. At the ClubHotel Riu Jalisco restaurants you will be able to enjoy an authentic gastronomic experience, thanks to delicious dishes prepared by our chefs especially for you. You can choose between the best Asian, Mexican and Italian food or you can enjoy an authentic steakhouse at the beach restaurant. In addition, the American buffet breakfast with show cooking stations will give you the energy you need to enjoy your stay to the fullest. At this Mexican complex, a fun time is guaranteed thanks to our entertainment programs and the various sports you can enjoy at our facilities and around the hotel, including volleyball, windsurfing, golf, kayaking or scuba diving classes. At the ClubHotel Riu Jalisco kids will enjoy the Riu Land kids’ club activities at our facilities designed especially for them, such as the kids pool and the playground, and adults will discover the best nightlife at the hotel's nightclub. In addition, our live shows for all audiences will ensure the whole family has fun on their vacation. ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, S/n | Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: RM687 - RM1,343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Spa Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont get a room near the elevator, its very loud when the drunks are wandering off to their rooms.”
J5607BSmelissat, 20 Apr 2017 | Read review
“Bring ear plugs. Be very careful in the shower it is slippery.”
Moony12, 18 Apr 2017 | Read review
“4155 and 4166 is quiet and right next to each other. Very close to elevator and above the sports bar. Not noisy at all!!”
SierraCalgary, 18 Apr 2017 | Read review
“With young children, the main level rooms/ssuites are very convenient to both the beach and restaurants.”
ManitobafamilyN, 17 Apr 2017 | Read review
“Room 4163 was noisy but near the lifts and facilities. Suited us.”
lizziss, 16 Apr 2017 | Read review
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