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All reviewsroyal clubfirst clubla haciendale buffetitalian restaurantmall across the streetadult poollounge barsmaller resorttime sharevacation clubthe general managerspecial thanksocean viewrecommend this resortall inclusive resortnightly entertainment
We arrived last week to the Occidental for what would have been our third stay there. The first 2 stays were excellent. The second visit we stayed in the “Royal Club Master Suite” on the 7th floor. It (especially the expansive terrace) was stunning, so...More
This was my husband and my 6th trip to this resort. We travel to Mexico twice a year. We have been all over the Caribbean and Mexico for years, and have stayed at 4 other resorts in this area. This is our favorite resort by...More
Response from PachecoR, Gerente at Occidental Nuevo VallartaResponded 2 weeks ago
Dear Cathy and Larry,
We first would like to thank you for making our Occidental Nuevo Vallarta your preferred choice for your holidays, it is always a pleasure to welcome back our most loyal guests year after year.
Thank you for pointing out all the...More
Overall, we were pleased with our stay at Occidental Nuevo Vallarta. Pros and Cons, although there were many pros to our stay, there were also some cons; however, none that would prevent us from returning to this resort.
1. Probably the most significant is...More
Just returned from our 4th trip to the Occidental and it did not disappoint. As I have repeated in previous posts, this resort is all about great service from great people. And more so than ever on this trip. The staff truly makes us feel...More
Response from PachecoR, Gerente at Occidental Nuevo VallartaResponded 3 days ago
First than all, thank you for your loyalty I would like to say that I really appreciate the time you took to share with us your experience.
I thank you for mentioning all those services that have been to your liking but above...More
Loved our stay wished we could stay forever! We will definitely be coming back! Everything was so clean, staff was so nice, and food was great! Lemon in first club was so sweet and kind, extremely helpful and went above and beyond for us! All...More
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Response from PachecoR, Gerente at Occidental Nuevo VallartaResponded 4 days ago
It is our commitment to provide excellent services and offer memorable experiences to our valued guests, I am glad we have achieved our goal with you.
I am delighted to know about the great time you had in our lovely hotel. I can...More