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This is a beautiful hotel with great staff. I would like to mention Cesar and Julio from the First Club. Always ready to provide whatever was asked. In the buffet dining area, there was David, Samuel, L Alberto who were always ready with a welcoming...More
1 Thank _rosethomson50
Response from Rodolfo P, General Manager at Occidental Nuevo VallartaResponded 29 September 2016
Thank you for your feedback. We are pleased to know that we have exceeded most of your expectations. I will be sure to share your compliments with everyone here today.
Your comments will also help us to improve the services that you did...More
Went to Occidental with my husband for an anniversary 7 day getaway. most wonderful people who work there. Always treated us with care and loved. we had a server Jesus Rodriguez at the buffet , he was absolutely wonderful amazing most kind person we ever...More
1 Thank Kyrkyrashik
Response from Rodolfo P, General Manager at Occidental Nuevo VallartaResponded 26 September 2016
Thank you for your sharing your experience about Occidental. It is wonderful to know that your anniversary was well spent here with our wonderful staff.
It is great to see by the details of your review that Jesús made such a great impression...More
The Occidental Grand Nueva Vallarta was excellent! I know the awesome memories will last forever. They obviously work very hard to ensure a good experience; they deserve a thoughtful review, categorized below (I tried to include a lot of detail, so this is a long...More
8 Thank suelynnie
Response from Rodolfo P, General Manager at Occidental Nuevo VallartaResponded 23 September 2016
I would like to thank you for your excellent and unique review. It is great to see by the details of your review that our team was sure that you went home with unforgettable memories and a taste of wanting to return.
Occidental Grand is a very well decorated place set on a beautiful piece of property with lovely flowers, and greenery. Sculpted walls and nice pools. Like most resorts.
Its people like Carlos Mora Crick that make this place great. I will go again, and again.More
1 Thank seetee14
Response from Rodolfo P, General Manager at Occidental Nuevo VallartaResponded 22 September 2016
Thank you for your excellent review. You are very correct on your opinion. What makes our property great and different from the rest is our staff. We have people who have been part of this great family for almost 20 years.
Great resort - not too big. Great food!! My husband and I went to just relax and that was the perfect place to do that. Nice location in Nuevo Vallarta out of the hustle and bustle of Vallarta. Located right on the beach and within...More
Response from Rodolfo P, General Manager at Occidental Nuevo VallartaResponded 20 September 2016
Thank you for your great review. I am glad you and your husband were able to relax in our wonderful resort and that you liked our location.
We hope to have you back again soon.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$153 - US$364 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Family Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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Pacific Coast >
Riviera Nayarit >
Also Known As
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta ,
Response from 1Angryman | Reviewed this property |
The dress code is long pants and shoes for men. Shorts are okay for women.
It's not very fancy and I wore jeans. Almost everyone was. Think the rubber shoes will be fine as long as they look decent and don't squeak.
We made reservations for a king room with rollaway bed. Upon check in, they asked if we wanted to upgrade our service to Royal. Service upgrade was $80 pesos per person per day. Hope that answers your question =)