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Mayan Palace at Vidanta Nuevo Vallarta

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Traveller (900)
Pool & Beach (219)
Room & Suite (183)
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Overview
  • Excellent57%
  • Very good22%
  • Average9%
  • Poor6%
  • Terrible6%
Travellers talk about
“sea garden”(55 reviews)
“lazy river”(62 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (1,425)
There are newer reviews for Mayan Palace at Vidanta Nuevo Vallarta
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All reviewstimeshare presentationsea gardenlazy riverocean viewsales peoplegrand blissthrough rciactivity centerwave poolhavana moontaco breaksmall fridgebeautiful resortla plazaone bedroom suiteshuttle servicerental car
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11 - 15 of 992 reviews
Reviewed 14 May 2018

The resort is beautiful and great for the kids. But you have to walk a lot. There is at least a 10 minute walk to all pools, beaches, restaurants. With older kids it isn't too bad, but with little ones it can be tiring going...More

Review collected in partnership with RCI
Thank tinarn132018
Response from Vidanta V, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 2 weeks ago

Dear Guest: Thank you for providing your comments about your vacation at Mayan Palace Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable....More

Reviewed 14 May 2018

The timeshare schtick you have to go through is time consuming and misleading. It is so far away from town that it is costly to get into town but the prices at the resort are as expensive as the states so you might as well...More

Review collected in partnership with RCI
1  Thank willisjc63
Response from Vidanta V, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 4 weeks ago

Dear willisjc63 : We appreciate our guests' reviews and opinions. We regret that your stay was different from what you had expected. Rest assured that your comments will be taken into consideration in order to provide you everything that you need to make the most...More

Reviewed 11 May 2018

These resorts are the best. We have been to the ones in Cabo San Lucas, Riviera Maya and this one in Nuevo Vallarta. We have an exchange program so I simply tell them that and that I am not interested in the timeshare they offer....More

Thank UteMan04
Response from Vidanta V, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 2 weeks ago

Dear Guest: Thank you for providing your comments about your vacation at Mayan Palace Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable....More

Reviewed 10 May 2018

I was lucky to receive the gift of a timeshare for a week. The room was clean, comfortable, perfect, in fact. But a special note for all of the staff. They greeted us with a hand over their heart, with love, which we found very...More

Thank Cathy S
Response from Vidanta V, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 2 weeks ago

Dear Guest: Thank you for providing your comments about your vacation at Mayan Palace Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable....More

Reviewed 30 April 2018

We thoroughly enjoyed our vacation @ the Mayan Palace. The staff was very accommodating & friendly. Except for the 3-hour exhausting & pressure-oriented presentation, we would refer friends to this very enjoyable resort.More

Review collected in partnership with RCI
Thank Edna L J
Response from Vidanta V, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 30 April 2018

Dear Guest: We are pleased you chose to stay at Mayan Palace Nuevo Vallarta for your vacation. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. It appears as though not all your expectations...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$98 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#5 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#5 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (900)
Pool & Beach (219)
Room & Suite (183)
Dining (104)
Amenities (55)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
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pgarrett7908
6 June 2018|
AnswerShow all 2 answers
Response from eleniux144 | Reviewed this property |
The airport at Puerto Vallarta
0
Votes
yables2018
22 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
running4fun
15 February 2018|
Answer
Response from Paula L | Reviewed this property |
Shuttle service from the airport to the hotel. Cab service from resort back to the airport, but it leaves from the transportation area of the resort and they will set it up for you. They make every step easy!
0
Votes
Room Tips
"Although I booked several months in advance I did not get an ocean view room!"
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"We have stayed in a few of the hotels. The Grand Mayan is my favorite. Try to get one that faces the beach..."
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"Make sure you get an ocean view room."
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"Stay on 4th floor or higher facing pool and ocean."
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